Sanderson Car Wash

Place looked busy so I thought why not. Paid so I paid 20 bucks for the ultimate was. When I got my car back I noticed they had not vaccumed at all. So the girl who had to dry my car offered to vaccum. After I left I noticed the from and back of car was still soiled and my hub caps were still filthy. Will never go back again. The drive thru car wash at the gas stations do a better job for way less.

Asked them when I drove in which package to choose to make sure I could get the dog hair vacuumed out. When the car was done no one came to get me and I saw my car sitting there until I went to ask about it. The cashier girl gave me my keys and I found my car was in nearly the same condition inside I gave it to them in. After some time I found someone to help me and he walked right away yelling to the caucasin employee «guerro!» And refused to help me any further. I was told it was would be vaccuumed again but that was just the beginning. The seats werent wiped down, and there was dust and crumbs everywhere. I guess theres a reason I dont come here and will never come back.

Don’t waste your time! We usually go to Car Wash Depot, but we had a «free wash» and thought we’d try this place out. First off, the entrance is really confusing and awkward. And second, not sure if it’s cause we had a «free wash» but the guy that checks you in was super rude. Very unfriendly and will NEVER COME BACK TO THIS PLACE! Perhaps management need to reevaluate who the first person that the customer comes in contact with, because it is surely not a friendly employee. He even sneered as we walked away! I will make sure my family and friends don’t come to this place!!! Car wash Depot is a farther drive, but I’ll make the drive to get better service!!!

Awful job! $ 19.99 for the ‘Ultimate’ car wash plus a $ 5 tip that your guilted into getting when you go up and pay that you’d get a clean car. NOT THE CASE at this place. This is not my first time here or the first time they have done this. Shame on me for coming back. Well NEVER AGAIN! I’d rather drive across town to Hemet Car Wash or drive through a gas station automatic wash. It would come out cleaner!

This car wash did a decent job on my car today. I have been there maybe 6 times as I am from out of town visiting for the weekend. The problem here is the attitude of not caring and the awful RAP music that blasts through the speakers. The customers today were a mix of elderly and middle age. One elderly man actually complained about the music and the cashier could have cared less… I’m sure he won’t be back. Where was the manager to oversee this disrespect?

I have taken my car Sanderson car wash a total of three times. Each time I have taken my car I have been disappointed. Today was the third time that I took my car in for the $ 20 wash where they do the outside and inside of your vehicle. They left so many spots and marks on the outside of my car and iy doesnt even look like they wiped down my center console. This was the third strike. I will no longer (obviously) take my car to Sanderson car wash.

This place is a complete waste of money! Will never come here again, and if you want a car wash I recommend you do it yourself before you come here

Really bad detail and service, i paid $ 50 for a mini detail, i just wanted a wash but was willing to pay for a better service after the so called assistant manager said 45min. and i asked again, he said yes i only have a couple of cars, 50min later i asked for my car back and was willing to paid for only what they had done to it, i had to go. the girl at the counter was pretty cool about the whole thing, and i was trying no to be rude, she came back and said that they were almost done 10 min, so i said ok. about 20 – 25 later car shows up, windshield was dirty in the inside, the door jams where nasty they did not even touch them, so the worker was trying to rush and clean the mistake, and offer to take it back and re-​clean car, i said no i have no time that was the whole problem, Took too long and now is not even clean, so i when to talk to the guy Jose Ortega (some type of manager) after i showed him all the bad stuff he said they could make it good then, or i could come back next time and they would do a really good job, i told him i had no more time to waist and wanted half of my money back, then really fast he replied i will not give you any money back come back and ill make it better, so instead of punching the guy like my bad side was telling me, i agreed to bring it back the next day and they better clean the crap out of that car in less that 45minutes.
Expensive!!, they rush and you get half clean car, and supervisors are rude, offering to redo a bad job they had the chance to do good in the first place is not good customer service in the first place, (refund partial of the amount paid, redo the job, apologize and smile) that is what would take for me to give any business a second chance.

I had a small crack in the windshield when I pulled in. And when we left, the crack was waaaay bigger (like from the middle of the windshield to the edge)! I saw the employees give me funny looks but they didn’t say anything about the crack! I was pretty tired so I didn’t notice until after I pulled out down Sanderson heading home.
It’s partially my fault for going there and thinking there wash would be gentle enough for the windshield but apparently not! And for the price we paid, they should be hand washing the damn car.
Either way I didn’t bother arguing with these guys about it. I just left because I planned to replace the windshield anyway. All I know is I am never going back.
–5 stars for the manager/​owners lack of integrity.
I’m shocked they’re still in business.

Quite overpriced. My car was pretty dirty, and I was willing to give one of the more expensive options a try to ensure my car got as much effort and attention as it needed to be completely cleaned.
Things a $ 50 wash/​detail job missed: Driver’s side window (both inside and outside), inside lower windshield, nobody vacuumed between the seats and other hard-​to-​reach spots, and several other oversights that I wouldn’t have expected for the amount I paid. It took them 2 hours and in the end left my car only marginally cleaner than if I’d have taken it somewhere else and paid ~$ 10 – 20.
Definitely beating myself up over my decision to come here. Do yourself a favor and try elsewhere.

This is where I get my car washed. The more I come here, the more I ask myself why I continue to (the answer is the convenient location).
The car wash is huge — it looks like they turned an old house into the car wash station. Really neat. I think this is probably what attracts most of their customers. Nice, well-​kept lot.
I’m just frustrated with their team’s selling tactics. If I come and tell you I want the basic wash (I think they post 4 or 5 to choose from when you drive in), don’t try to get me to pay an extra five bucks for the next level wash, please.
And certainly don’t take my extra 5 bucks and not do the job properly. The quality of service has gone down a bit here. It’s like they’re trying to rush through it and move onto the next car, which explains why the wait time isn’t so bad (20 mins on average, I’d say)
But what gets me the most is not that they’re not thorough, it’s when I tip the cleaners and they don’t even say thank you. Like it’s to be expected. It’s happened too many times now and I don’t want to go out of my way anymore to get cash just to tip ungrateful staff members.