Carter’s Babies & Kids

Really, it’s not me. We always shop Carter’s to switch it up from GAP & Ralph Lauren but this evening we decided to check what they had to offer. Unfortunately, poor service was what was offered. I understand when there is a line & only one cashier but when the manager is standing right next to the cashier & the line is building to a point where 20 minutes later & you’re still in line, well, that can make one to question the service. Waiting wasn’t really a problem, watching the manager get on her personal mobile phone is a problem when she clearly sees there is a line building but refuses to open up a register thus extending the wait time. Giving a dirty look to me after mentioning this is also unprofessional. She could have simply said I’ll be right with you rather than just ignore the customer. I understand retail I’ve worked in it. It’s a first world problem but the manager is the face of the store & should lead by example. Sorry Carter’s but you lost a sale at this location & even a customer or two. Wish it was different.

I love this Carter’s! My family and I prefer this location to all others in the San Leandro — Hayward area. The staff is exceptional! My most recent visit I had the pleasure of being assisted by Destiny. Not only did she provide me accurate sale and item information she made sure my transaction was seamless and that I was able to use my 20% off coupon.
I will always return to this location. The managers are doing a great job with staffing. Happy and loyal location customer!

I hate this place!!! Whenever I go in here, I always end up spending so much money! I love how they pretty much always have a sale going on. The people who work there are nice, and its pretty much well organized. I just wish they were bigger and had more of a variety! Overall this place rocks.

I initially came in looking for a diaper bag which they don’t carry in-​store.
While browsing I noticed their selection for clothing was large from newborn to kid sizes.
Prices are pretty good since everything seemed to be on sale. Many of the items are lower then the list price on the tag.
The store was organized and clean.
I have purchased twice from their website and like the items. Good quality without spending a ton. There are 20% off coupons available online.

I can’t ever walk out of here empty handed! For 1– I love their pj’s, high quality GREAT jammas! 2– they are coming out with more ’ couture’ clothes for little girls… Gets me everytime.
They can be pricey, but there is always a sale, nothing is ever the tag price… that’s how they pull you in!

I was searching for a picture outfit for my 3 year old son yesterday. They didn’t have a variety of clothes like they did online. but The girls where very helpful I couldn’t decide on a outfit that matched my expectations. one of the girls braught over a bunch of shorts that would match perfect with the shirt she really made it easier for me to choose. They asked me for help when I walked in and they delivered beyond thank you chicks for making it fast and easy on me. Patience they have it!

Really needed to grab some clothes and rushed right after work when I got there (with 10 mins until store closed) I walked in and the security told me they were closed! When I said that that your hrs say till 8 he just responded with «no we’re closed right now». Seriously? Sucks for them cuz I was planning on just grabbing and buying a bunch of clothes. Was planning on spending a good amount but I guess now target can thank them since they got my money instead!

I love how friendly the staff is and how neat and organized all the items are. I am giving four stars since I always end up spending $ 80+ here since everything adds up so quickly. Gosh I go in for one thing and leave with a basket full. Also, not all the time and I know that they are doing their jobs because I used to work in retail; but I feel as if their eyes follow me as if I was to steal. However the area is a high theft area so I can not truly fault them for doing their jobs.

I’m going to be kind because the service here is so great.
My wife went here on Saturday.
Swimsuits were 40% off, but they were still pricy (instead of being $ 24, each item was $ 14.40).
When all was said and done, my wife spent about $ 120 (we were both shocked, and my porn allowance for the month took a huge hit).
Because she spent so much, my wife received two $ 10 rewards (you «earn $ 10 for every $ 50 you spend»).
They’re good until June 29.
Because it has a small mark on it, a plush puppy was only $ 2.99.
It’s cute, and our son really likes to play with it.
A knit top for our son was only $ 8, and a woven bottom was $ 10 (I almost typed $ 210).
Although I came and went rather quickly, I was treated well too.
«Have a nice night.»
The employees here are friendly and helpful, and the items are good quality.

I drove all the way from half moon bay to hayward so that I can go and buy some stuff for my munchkin. I asked the sales gilt for an outfit that I saw online but wanted to look before I buy it. Instead of helping me in finding the size I was looking for, she advised me to go and order online. I don’t think this is good customer service. Unfortunately they probably don’t want the customers I guess else I don’t think anyone will reply like this.

I love this place! They always have sales going on and the staff is really friendly.

I took 2 grandkids here to exchange some clothes. The store is small, and the thing that struck me was there are no mirrors anywhere for kids to see how an outfit looks, and what’s worse is there are no fitting rooms! Come on! A store for adults wouldn’t be able to get away with this!

After many visits to this location I have to say they are always friendly and always helpful. Love this store.

A failry new Carter’s store with lots of sale items between 25% to 50%. The clothes are neatly organized and there’s plenty of room to walk around. The staff is friendly and they offer a wide selection of clothes than the one at Great Mall or online. I enjoy shopping here. They just released their Fall line, which I find very sleek and cute.

Very nice, brand new location of a very popular kids’ clothing company. It’s still very clean and they have a lot of stuff, which is cool. The prices are a little high, but their sales are good. I like to browse the new stuff and maybe get something if I have a coupon, but for serious clothing shopping, I head to Target next door, although the selection is different.

prices are normally high but clearance items are a good deal. There are normally coupons either through email or the paper or regular mail so keep an eye out for them.