JAW-HUEI CHEN

I hate to write a bad review, but I had a really poor experience not only with Dr. Chen, but with the whole staff as well. (Not much to say about the staff except that they’re often rude and unaccommodating, and my whole family has consistently had bad experiences with them.)
I always try to book an appointment with Dr. Gu, but more often than not that’s not possible, and I try to avoid Dr. Lin, so I decided to try out Dr. Chen.
The first visit was pretty standard. I was having issues with dry skin, so he prescribed some medicine (which didn’t help btw), then referred me to a dermatologist.
My second experience however was very poor. I had stubbed my toe badly and the nail was warped and causing much pain. I wanted a referral to a podiatrist to have the nail removed (per the recommendation of a family friend who is an MD).
However when I tried communicating this to Dr. Chen, I felt like I was talking to a wall. He kept going on about how my toenail probably looked like that because I was wearing high heels too often and because my shoes were too small (completely inaccurate– since stubbing the toe I had only worn open-​toed shoes). He also questioned my hygiene and said that maybe I picked up an infection from the bathroom (the flesh surrounding the toenail was swollen, but later the podiatrist confirmed it was from hitting my toe and the subsequent bent nail). I kept trying to tell him that I had stubbed my toe, but he persisted. Finally he said, «Or maybe you hit your toenail against something recently?»
He then prescribed antibiotics (which I did not take) and referred me to a podiatrist.
I was very disappointed. I felt like he did not care enough to actually LISTEN to me. Definitely not the kind of doctor I want taking care of me if I ever get really sick.
Thus, one star and another doctor I will be avoiding at all costs. I love Dr. Gu, but because he’s so hard to book and the other doctors have proved to be sub-​par I’ll definitely be looking to switch primary physicians soon. Sadness.