Focus Vision Optometric Center

Staff are very helpful and friendly. They deserve 5 stars.
The doctor is the problem. She was very friendly BUT, she’s the most dishonest doctor I’ve ever met. $$$$ is the only thing she cares, not the patients. My kid had Orth-​K treatment with her for about a year. She was always looking for ways to make more $$, not ways to treat my kid. Take your business elsewhere. I feel so sorry for the hard working staff there, they deserve a better boss.

Staff: friendly, good customer service, explained all charges and costs, and accommodating to my schedule.
Doctor: Knowledgeable, personable, and patient.
Location: Good selection of frames, open on weekends, clean, and professional.
Frames are decent prices, as are lens, no different than other optometrists that i’ve been to. Staff helped me choose a frame and was patient enough to sit with me on that busy Saturday afternoon until I was able to finally make a choice. Overall good vibe and satisfied with visit.

great customer service! I was struggling with an eye infection for the past 2 weeks and Dr. Liang explained everything that happened with my eye and was very specific about the steps I needed to take to fix it. I have never been to an optometrist before but I would definitely recommend them to others!

Dr. Yu was patient in answering the many questions and concerns that I had. The front office staff was also very friendly and patient over the phone.

Not completely satisfied with her diagnosis. Re: other non recommended reviews, Sounds very much like an easy way to make money and keep worried parents coming in. Caution. Getting 2^nd opinion on recommendations.

Love this office. I have been coming here over 10 yrs everyone very nice professional. Adore Dr. Liang so sweet and personable I don’t usually make an appt as life is busy, but they always take care of me in a quick timely manner! I would give it ten stars if I could!

I totally agree with reviewer ja na’s comments on the optometrist using a scare tactic to sell your kids on vision therapy. My sister is an optometrist but since moved up north. She had checked my kids eyes the previos year and all of the sudden my daughter needs vision therapy. So I got my sister the eye dr on the phone to talk to the dr. My sister asked her to go over some diagnostic numbers and it was clear to my sister that my daughter didn’t warrant vision therapy as the change could not be so dramatic in a year. Also when asked if she was a pediatric optometrist? She lied and said yes. Look her up and u will find that she is not a pediatric optometrist. Since going to this shady office, I have since gone back to Costco optometrist since they now take my ins again. Was with them before and only tried focus due to that reason. My family has been with Costco optometry for almost 2 years now and they too have never mention any need for vision therapy. Only posting this now cause just found out a friend was going to see her so warned her ahead of time. If u have kids, chances r she will try to get more $$$ out of u with vision therapy for your kids. Stay away!!!

I had such a great experience coming here. Their service is excellent and they sure know how to satisfy the customer. I came in here to get new glasses and I am pretty particular about my glasses so I took a long time. It took me a good 2 hours to pick a pair of glasses but I never felt rushed or anything by them. I came back in the re-​adjust my glasses and Vickie definitely made my experience great! She is such a sweet girl and never made me feel bad about me coming in and getting them re-​adjusted again. I would definitely recommend this place to others!

Office is clean up front then its gets a bit cluttered as you walk further in. Staff seems nice but quite and not as knowledgeable. The doctor is great and very well experience in her sales pitch… Then come the prices… $$$
WTF! I have to pay how much… Oh h3LL No! I’ve been to many optometrists due to insurance changes and I am well aware of competitive pricing but the prices here are higher than most other offices. I got all my frames & lens made somewhere else after convincing them to release my prescription to save money. They wanted to charge me $ 700 but i got it done for $ 350 some where else because they are me charging me double here so I only paid for the therapy service for my children. They even double checked my frames to see if they are as prescribe and I told them it should be I went to a well known place. The frames are good so now we continue the vision therapy service.
I paid 2K to work with a real vision therapist not a student assistant who is extremely timid and not kid friendly enough to work with young children.
I had such a negative vibe and felt extremely uncomfortable to watch my child go through such an unhappy session. After my 2^nd visit I demanded a refund which they gave me only partial refund.
I got an second opinion from a more experience well known specialist who told me that we didn’t need to purchase two expensive pairs of bi-​focal glasses & reading glasses or have vision therapy done at all!!!
NOW I AM PISSED OFF.
Please always get a second opinion and do your research when it come to serious visits. Ask around and find a reputable doctor. I’m very happy with my family’s new OD and vision corrections
I’m sure its OK to just get a regular eye exam here and buy frames since you cant go wrong with that but they are far from being experienced when it come to serious vision reconstructions and therapy treatments.

I had such a great experience here at Focus Vision. I’ve needed glasses/​contacts since I was young and this was by FAR the easiest experience I’ve ever had. Michelle took care of me and she was really sweet. She was really patient with me while I tried on pair after pair of glasses and debated with my boyfriend about what type and color contact lenses I wanted. Unfortunately one of the contacts I ordered was backordered but she called me as soon as they were in!
The service here is very professional and the customer service here is FANTASTIC. I will be coming back for sure!

I have been here twice. Every time when I am at the dr office, they don’t know how to verify insurance. It seems like they don’t know what they are doing. It is such a waste of time.

Are these employees even trained? I get a pair of glasses and they’re crooked, I return and leave them to be ‘fixed’. I pick them up, a day later they’re crooked again. They order another pair and they’re crooked again, these idiots didn’t even check them. I’m forced to get a different brand, I pick them up today and I walk to my car to notice one of the lens cracked. What is up with these employees, no common sense to check the damn glasses even after I’ve been here over 4 times. Ill make sure to tell all my customers (over 75 a day) NEVER to come here. Hire some new ppl!!!

I already don’t like the vibe of this optometry place, I’ve been to a lot and generally they’re warm and friendly but the ¹⁄₃ girls here just didnt feel that way and I wasn’t even the customer, was coming here with my friend and just waited so I observed
When choosing frames: The girl help us a lot when picking out frames and just chose over a dozen to start off, she just sat there and waited for us to pick it out so that was really nice
Optometrist: She was extremely helpful in giving advice on how to help prevent any disease & maintain healthy eyes.
Frames price: I thought it was actually pretty decent since I’ve been to at least 3 places in my life and know the ranges of how much the brand names generally cost
Overall: its allright :)

I have been going here since the day they opened the doors. Dr. Liang is very professional and explains what is going on with your eye not just here is your prescription, good luck. I travel extensively and book appointments around my travel schedule when my eyes need to be examined.

I am not sure why there are negative reviews here, I have been coming to FVOC for the past 5 years or so and have never had a problem. The service is quick and friendly and they do a great job of following up with their patients (not really something you see from most Asian places). I will be moving soon, but I think I would still come back here for my annual eye exams and to purchase my contacts.

Like a shoe, you have to choose a pair that’s best for you. Unfortunately for me, this establishment didn’t fit.
PROS: The place is modern, clean, latest equipment, good customer service.
NEUTRAL: Prescribed medication and diet change. Did an above and beyond medical procedure that cost extra (for my insurance). Noticed a room where kids do eye exercises, never seen that before.
CONS: Worked at get my prescription right trying many new and different things, except what was working for me before. Honestly, I just wanted my old prescription from my previous retired OD. I don’t think they really heard my concerns.
Didn’t work for me, maybe for you. As always, let me know what you think.

Every time I come in, they are always busy. Looks like they are doing something right! :)
Nice people and try to be accommodating to you. I believe they have classes for people who are visually impaired. I’d highly recommended!

HALLELUJAH!!! It’s such a rare thing to find an optometrist that is amazing, kind, gentle, a good listener, and HONEST.
I’ve been seeing Dr. Liang the past few years now and let me just say… she has NEVER fitted me with a wrong prescription, and always offers me the option of either glasses or contacts (and even gives me several kinds of contacts to try out so i can decide on the most comfortable one!). I have had a bad experience with other optometrists in the area (no names) that charge sky high prices and make the experience impersonal and rushed but Dr. Liang is fair, reasonable, and actually cares about the patient.
Her assistants Vicky, Daniel, and Michelle are caring and professional too! Vicky, who took my prescription, was OUTSTANDING. Vicky is so unbelievably sweet and soft spoken. She is perfect for overly-​sensitive and nervous patients like myself, who have had very bad experiences with optometrists in the past.
Dr. Liang did the actual exam. She explains everything in detail, takes her time, is very thorough and patient, listens well, and is a genuinely caring and compassionate person. And NO, they didn’t offer me a discount to post this review. I just like to give praise and credit where it’s due! This is why i will gladly make the 30 minute drive from Chino Hills to Hacienda Heights to get a quality eye exam!
One thing i gotta mention is their HUGE HUGE HUGE selection of glasses and shades! Dolce Gabbana, Guess, Versace, Gucci, Juicy Couture, Spy, Rayban, Oakley, Ed Hardey, any brand name you can name… they will have it! And the best thing is, it’s at a reasonable price!!! On top of displaying & offering a lot of frame brands, they offer styles and color variations you can order and other neat stuff like light-​sensitive, self-​shading lenses.
Keep up the great work to EVERYONE at Focus Vision!!! Hope you’re all around a long time! DR. LIANG IS SUCH A RARE FIND =)
*They are located in the plaza of CVS and the old blockbuster on hacienda blvd

I think this is the worst Optometric center I ever visit. I came here to get my eyes check and Dr. Liang check my eyes for 5 minutes and then explain what happen to my eyes really fast. I was trying to ask her questions and she walk away to another room. All of sudden I hear Dr. Liang was yelling at someone. So I sat in the eye exam room and listening her yelling for 20 minutes. No one came and ask if I need any help. I’ve been waiting for 25 minutes now. I don’t want to wait anymore and walk out of the eye exam room. Finally Dr. Liang walk out of the other room and said I can leave now. I was like WTF? 5 minutes eyes exam for $ 65. I will never come to this Optometric center again.

I’ve just had my follow up visit at Focus Vision Optometric Center and what a great expeirence!
I have one near sighted and one far sided eye, plus need bifocal vision on my contact.
The optometrist took her time with me and fitted me with contact on the first visit! She is the first one ever that has been able to fit my contacts so well. I can see equally well near and far.
Their prices are fair and they accept ITEX for those of you who are ITEX Members.
Norma G
Walnut