Townsend Manor Inn & Marina

When booking the rooms the lady was very helpful over the phone. We booked two rooms. Was looking for a pleasant stay with nice staff.
Check in time is 2p, we went a little early to checkin. The lady was extremely rude and told us check in was 2p and to come back. We came back, and she was still rude. We asked if we could put a hold on the room with a credit card like most hotels, not here. She handed over the keys and told us where to go. I wish I got her name…
We were in the gingerbread house, could tell it was out dated and both rooms were on the 2^nd floor. Rooms were on small side but fine as we were not planning in being in the room much over the weekend.
We received two keys to the room, both had the room number on the key however one was different and would not work… the shower was broken and we were unable to adjust.
Luckily when we checked out, we got the pleasant lady…
You get what you pay for, think about what you want and what you are looking for. It was a short walk to town, so there’s that.

I found this place the day before New Year’s and it was perfect. I loved the throw-​back feel of the property. Staff were very friendly, room was clean, bed was ridiculously comfortable, flat-​screen TV with ESPN so I could watch the football games that afternoon before going out. Also a spacious balcony and very quiet, all for an excellent price on New Year’s Eve. Thank you!

Was extremely disappointed in our stay this weekend. Highly overpriced for this outdated rooms. The comforter looked like it was taken from the attic and the bed skirt was ripped and hanging. Paying the extra for a king bed and fireplace was a joke. This electric blower was almost pressed against the bed. When the man next doors coughing didn’t keep us up the noise from the cars flying by did. Very disappointed

The intrigue of the historic 160 year old building quickly loses its charm when the room toilet clogs and the guest has to go downstairs to use the public lobby restroom. There is no security card key like the modern hotels and the retrofitted wall air conditioner is a little ineffective to create the desirable temperature. If you think about the $ 300+ per night rate for a moment, these short comings are no longer charming but a sign of inadequacy for the price range. Significant update, upgrade and remodeling is necessary. Putting a $ 300 Samsung flat screen TV in a room that has the same nightly rate charge does not qualify as an update.

Love that it’s an historic home built in 1853. Love that it has a pool with a snack shack. Also love that it serves breakfast and it’s a 10 minute walk to town. Stayed their this weekend and was grossed out this morning when my water glass was dirty with someone’s lipstick stain in the rim of the glass. Did bring to management’s attention before leaving. Hopefully they will not be so laxed with retraining the high school kids that work there over the summer. Great spot for family vacation!

It’s old and there’s peeling paint here and there but that’s entirely to our taste. A compound of several buildings and a marina, a healthy half-​mile walk from downtown Greenport. Very clean, very comfortable, friendly staff. We were there off-​season; pool and dining room not yet open but with all the great Greenport restaurants that didn’t matter.

Quaint place… just get there before 8:00 or else you can’t get a room as the front desk closes.

Lots of old world charm. Great location. Cozy rooms. Nicely redone bathroom. You do kind of hear everything going on in the hallways when people are moving around but it’s not too bad. Staff are extremely friendly and accommodating. There’s not really much more you can ask for in an inn.

Speaking to earlier comments: I am currently staying here and if you want a Hyatt then you should stay there. This place was built in the turn of the century, so of course it is going to look old. It is charming! My bathroom is brand new, so is my balcony and everyone has bent over backwards to help me with whatever I need. Clean, clean, clean, my kids love it and it is convenient and rooms are good size. For the price this place rocks. Oh and beds are comfortable and it’s quiet too — although we are here during the week.

The only reason this place gets a star is because of Christy’s help. We were coming up here one evening so that we could use the beach/​pool facilities, check out the beaches/​town the next day. We did that. It’s quiet, close to town (a short walk). There was a dirty towel in the bath tub, but we didn’t even ever get to use it. The next morning we packed up and turned in our keys early and headed for the beach planning to return to the pool that evening.
We drove 3 – 4 miles to the nice beach we saw on the north side, only to be told there that it’s private unless we have a beach pass from our hotel. So we drove back to get it. This is when we’re told without a touch of empathy that we are not privy to that pass as we are no longer «active» guests.
All morning we search with a 2 and 4 year old in the car. We’re told by a police officer that there are no public beaches in Greenport, Long Island. They took a little weekend getaway and turned into a bunch of tears and disappointment.
Much later, Christy said she could swear there was a public beach. She lead us down to Fifth Street (a long drive) where we found what appeared to be a little beach on the bay. She would not give us a beach pass even with our licenses in trad so this was our only choice. (Do they think we’d leave without our IDs for a Greenport Beach pass? The beaches are unbelievably rocky anyway!) Christy was nice to go out if her way but I would not recommend this place to anyone as most of their servers appear to have serious attitude problems and should be in another line of work.

It’s an old building and it shows but the room itself was great. Comfortable, quiet, and walking distance to town. Allowed me to check in early, got us wine glasses for the room. I enjoyed my time here, slept very well, and would come again. I think the lobby could use some remodeling but this building has been here forever!

I stayed here recently in early september and I totally disagree with the rest of the reviews. The bathrooms were beautiful and newly updated, the beds were super soft and comfortable, and we had a nice flat screen tv. I thought the pool was nice, and it’s very large with a lot of sitting areas around it. One major complaint was the windows shook and rattled with the wind, so that was a bit noisy. We had the gingerbread house which is near the street, but we found it was actually very quiet. I thought the rooms were beautiful and the hotel was only a few blocks to downtown Greenport. Not sure how this would help review for peak season, but we very much enjoyed our stay here.

My wife and I stayed here in 1995. The most recent reviews mirror our experiences back then.

The only positives were that the bathroom was new and beautiful, the room was clean, and the water pressure in the shower was good.
You can hear everything going on outside and in other rooms, the buildings are dilapidated, it’s not in the greatest location, and it’s way over priced. While the people at the front desk were nice, they weren’t particularly helpful or available.
If I had paid $ 80 a night for the room, it would have been sufficient and as expected, but for over $ 200, they need to get their act together. Stay anywhere else and you’ll probably be happier.

This place is an expensive dockside dump. $ 220 for a tatty roadside summer hotel with multiple 18^th century vintage buildings with smelly threadbare carpeting, buckling faux wood ceilings and dodgy lighting that flickers on and off as you move around the room. Best part of room 20 was the fridge and the water pressure in the shower.
If for some you’re you find yourself stuck here, don’t count on much sleep. Set on a finger of the Greenport harbor, the moored boats were quaint during the day. But as the sun set and the booze flowed among the boaters and their guests, a ruckus ensued long into the night.