Anna & I Nails Spa

I went for eyebrow wax today and I asked the girl 3 times to make my eyebrows thinner and she didn’t do it. I went two weeks ago here for nails too and it wasn’t good either. I am soo unhappy with waxing service tho. Not coming back.

Stay away from Wendy!!! She has no clue what she’s doing. I came for pedicure, she made believe she did s good job, came home and did it myself!

This place is meh, definitely a hit or miss depending on who you get. I’ve been here about 8 times and 4 out of the 8 I wasn’t super happy, the coats of polish were sloppy or cuticles weren’t cut properly. I definitely won’t come back, there are better salons in the area

Seems like the service is only good if you’re a regular there. I called ahead of time to ask if they do LCN gel nail extensions to which I was told yes. When I got there and asked again just to make sure I was looked at as if I had three heads. After I explained how the process is done I got a confused look and was told that they only have three colors for this and gave me one price. When I sat down with Queenie, she gave me a different price and told me that she can only do it with acrylics.
I told her to forget it and that I want a regular gel manicure. She rolled her eyes as if she couldn’t be bothered to get up an extra time. I picked a light color and it obviously needed a third coat. I asked her for a third coat and got some more eye rolling. For what Queenie? The place was empty to begin with. Couldn’t be bothered to give atleast half decent customer service? My nails ended up being all different shapes too.
Not for nothing, the place is clean. Customer service on the other hand is absolutely terrible. Save your money. Go somewhere else.

This place is pretty busy, it’s big but really clean. It was the once positive thing in this salon. I had an appointment at 4, but should wait about 30 min. The women who got me wasn’t friendly, so she bored maybe. And manicure she does was painful!!! Very rough, not accurate! It was one week ago, now my nails look terrible!!! I’m so disappointed… this woman’s name is Kelly.

Cleanliness — they use sanitized tools. The foot rubs are lined with plastic. The place is clean.
Prices — great, coming from Nyc this is a steal for us
Quality — depends who you get. Would recommend reading more reviews to see who is best.
Wait time — they don’t give you an accurate wait time and I’ve seen people with appointments wait, try to come at odd hours

First time here … EXTREMELY CLEAN with a friendly staff
I had the signature massage which was amazing !
I then got a 20minute foot massage which was well worth it
I didn’t make an appointment & was able to get both massages done with my sister in the same room
The only con that I had is that it they hound you down for tips… I believe that it’s up to the customer to decide whether or not they should tip
Prices are reasonable, will definitely be back again and again

Thursday afternoon, there were only a few customers and didn’t have to wait. Places seems clean and hygienic. Got Ying as my manicurist. At first she was quick and nonchalant while doing my feet. She was pretty occupied by her phone. While she was on the phone I checked my pinky toe and she noticed that it was half assed and did it again. She cut me during my manicure and was still occupied by her phone. Besides the cut, my pedi and mani came out decent. However customer service was appalling. Before she paint my hands, I was asked to pay. $ 20. When I gave her a $ 100 she gave me back $ 79.10. When asked why, she said there’s tax. Out of all the places I’ve visited, I’ve paid from a range of $ 15 to $ 30 for a mani and pedi, but I was never charged tax on top of the price I was told before which I find extremely weird. There’s a lot of salons to choose from in this neighborhood, I myself will be visiting a different one in the future.

Went in yesterday with my sister for mani pedi. I didn’t have to wait. Ying did my nails. Half way through, the place got a bit crowded. She worked really fast, but did an excellent job! My nails are on point. If you come here to relax and get pampered, this may not be for you.

I was back again visiting and went in for a foot massage as I recalled enjoying it very much m y last time. I was in BK for a week and wound up going back 2 times for a foot massage. I requested Ivy — she was amazing! Will be back again next visit!

Several days ago was my third time at this «salon». The first two visits were as bad as the last one. To my mind, it was the worst pedicure I’ve ever had (I came for mani as well, but as soon as I saw her «work» I’ve decided to go for manicure across the street)! It’s true that the salon is clean and the interior design is nice but these girls don’t know how to do their job right. When I asked my manicurist to change the shape of my nails she was pissed off and threw the instrument in the tray. Right, Quennie?!? Then she discussed me with the other girls. Professional? Not! The quality of nail polish is also mediocre because on the next day it chipped off. Don’t waste your money and time. Go somewhere else!

I would definitely try this nail salon again! First let me start off by saying the décor of the nail salon is pleasing to the eye! I walked into this salon for the first time because my usual nail salon across to street happened to be closed. I asked for a pedicure only and the nail tech did a nice job. Was it the best? No; however, I appreciated the warm welcome from other staff and the foot massage she provided me with.

Amazing and super CLEAN. I am in love and so is everyone who I bring here.
The décor is beautiful. Tools are all mostly disposable. Staff is friendly. The one thing that I do have to say is that it is hard to make an appointment due to the language barrier so make sure that you speak very clearly.
I also go there for massages and it is a great massage and great value (ask for the guy)

OMG! Who are these people posting such negative reviews? I have been going to Anna and I since she opened this new place and I am so happy with the service.
The place is beautiful. It is extremely clean and the staff is so humble and helpful.
I used the spa in the back of the location this past winter with 8 female friends and we had the best time ever for a measly $ 20. I like to take advantage of the hot bath with herbs to feel reinvigorated every once in a while. At only $ 15 it is an easy guilty pleasure.
All of the ladies are great, Anna, Mandy, Vicki, Fenny, Queenie, Annie, Theresa to name a few but YoYo Baby will always be my favorite. She is so funny and sweet.
I recommend this place to all of my friends and neighbors.

Best spa best service if you’re looking for a one stop shop this is the place nails, wax, spa, massages (they have magic hands) and the service is just amazing. When u go there make sure u check out the spa it’s like heaven, beautifully decorated and very clean

This is place is absolutely amazing! The service is great and the manicurists are very friendly. I would recommend this place to anyone who is interested in a good mani/​pedi!

I went back recently to Anna & I Nails Spa, Tuesday May 12^th. I didn’t think my usual manicurist would be there but she was. As soon as I walked in and without saying a word, most of the ladies seemed to know who I was. But I must say I didn’t feel so welcomed, and the boss was present too. Not one of them while T was working on her client gave me a magazine to read or offered me anything to drink. T had to ask me these things when she put me in the chair. Tension was really high but they told me that they knew I was here for T & I didn’t mind the wait, nor did I let my negative emotions consume me.
So I didn’t wait long for T to finish up with her other client to take me in. The time I spend with her is always a delight. She apologized for not being in on the day I went last month. «It wasn’t your fault at all», I explained to her. It’s just that although the nail salon professionals here are all great at what they do, they lack some kindness and hospitality. They rather talk & gossip to one another in Chinese then the person they are working on, in English. It could be in some way why some clients don’t respect them. Respect does go both ways, however. Some of their clients are real rude bitches like the supposedly working woman that I sat next to while T was working on me. And perhaps I had been rude to Ying and Wendy that day to some extent but besides being on my phone or watching TV or reading magazines, I like to genuinely talk and bond with the people I work with or see.
I do empathize with some things about these ladies. They work extremely hard and probably don’t earn that much with their salary, tips or just the credit that they deserve. Some to most of these ladies are probably tired or have limited English speaking capabilities. But this doesn’t hold the nail ladies I know at the former nail salon I used to go to in Manhattan. They always put on a smile or have patience with their clients & say whether they have time for you or not. Regardless, those ladies always make sure you are taken care of & answer all of your concerns no matter what. Most they don’t really know most of their clients, since most are new to their business. If those ladies in Manhattan wouldn’t be so pricey, I would still probably end up going there. But I must T is even better than them since the nail polish on my feet always last a very long time, and she is a very nice person. T always meets all of my needs. We have a special bond perhaps and she understands my philosophy. In which I deeply apologize for my 1-​star rating that day. But I can’t change how I felt at the time. This place is definitely a 4 out of 5 stars!!!
Still, I wish the owner (s) of Anna & I Nails Spa would communicate this kind of message to their nail professions or perhaps care more about them too. It’s like a domino effect. Whether there is a curse on this place from the previous store/​hair salon owner or whatever except price (their price is reasonable), there is an unbalance there that makes others feel this negative energy or presence there that doesn’t have to be or exist.
Again, I deeply understand the nail professionals always have some difficult clients to deal with on a daily basis. But they still need to seriously work on their people skills. You can say that’s every nail salon place in Brooklyn or New York City but I can tell you right now, I know great customer service from the worst you can ever possibly encounter.
Some of the professionals just need to smile more or to become more positive about the work they do, because each one of them are amazing of how to take care of people’s nails, and their own even, of course. I totally feel with them. My heart breaks when one of their clients can be indeed a rude bitch – rushing a SPA pedicure job. IF YOU GET YOUR NAILS DONE, DO NOT RUSH THE PROCESS!!! THAT IS SOMETHING THAT YOU HAVE TO MAKE TIME FOR THAT THESE NAIL PROFESSIONALS DO VERY WELL & I VOUCH FOR THEM. I experienced a bitch being rude right next to me twice while I am trying to relax or talk with T & I felt like at times telling off the client myself in defense for the nail professional that’s working on her.
But I always go by the principle that kindness goes a very long way. I think if Anna & I Nail Spa would work more on their people skills and even do 3D Nail Art, they will definitely give the other Nail Spas in the area a run for their money, I guarantee.
I DO LOVE ANA & I NAIL SPA!!! This is 2^nd best nail spa I ever been to in NYC and it is worth coming here! T is awesome (although I don’t want to disclose her actual name because I want her to be available for me when I need her to do work on me, lol). And I apologize to Ying too. You did a good job on me when we met. I just wanted us to bond more. I am glad T is the go-​to person for my feet and nails. There is no one else like her and does a perfect job everytime :)

Decided to get my nails done on a whim when I was in the area. The spa is beautiful, but I wish my technician was a bit more attentive to what I was looking for. I showed her a picture of the nail shape I wanted (acrylics) and she either did not understand or just ignored it. I asked three times for them to be cut shorter and they still weren’t short enough. I was charged extra for shaping, when they really weren’t shaped at all.
I would like to revisit the salon but I will ask for a different technician next time.

I came in during a time when they first opened, and I was very amazed by how the place was designed. The furniture, the designs, the setup, etc. was so nice. I noticed that the price list was a few dollars more than what I usually spend but whatever, why not?
I waited for a long time, there was a movie playing and the movie was practically half done before it was my turn. I got my pedicure done first. They claim how every basin was going to be covered for hygienic purposes. The tools were disposable and all but the quality of those tools sucks because it didn’t serve it’s purpose on my nails. The basin was only covered by this plastic wrap which was removed while there was still water that touched my feet. So, is it just me that thinks that’s not as hygienic and sanitary as they claim to be?
The workers here are so busy chatting with each other, they don’t even focus on the customers, me. There were like a few people waiting, but I waited for long so I think I deserved to be pampered and not rushed. I could’ve seriously done a better pedicure myself.
There’s nothing about my manicure that can make this review any better. Let’s just say I’ll stick with my usual salon. I feel guilty for trying out this new salon instead of going to the usual but at least I know that I won’t visit this place again.

So I’m writing this review literally as she is putting nail polish on my toes.
After having my appointment screwed up at the salon across the street which i am a religious client of and in desperate need of a pedi before vacay i stumbled upon this place
Now let me say this. Off the bat this place is gorgeous and very modern. The owner did a very good job w the design.
The work that one of the nail techs performed. Not so much. The pedicure was so mediocre and she legit (no bullshit) after the doing what i guess she thought was shaping my nails and cutting my cuticles spent majority of time as she rubbed my legs with lotion and water (bc she kept dipping her hands into the basin to remove the plastic) stared out towards the doorway. the polish application was so bland and sloppy that when she was done i didnt even bother to wait for it to dry
Would i try this place again. Maybe. But spend your money some where cheaper.