Rogue River Florist & Gifts

I grew up in Grants Pass and moved away about 10 years ago. I call Rogue River Florist & Gifts a few times a year, from New York, to send flowers to family and friends in the area. They constantly amaze me! I’m not able to see the flowers in person, but they work with me to design a gorgeous arrangement, appropriate for the occasion, that fits my budget. The recipients always are in awe of the beautiful flowers they receive. Deliveries are always on time and I know that they work hard to ensure the product meets their, and my, expectations every time.
Don’t bother going anywhere else for your flowers. Stick with the team at Rogue River Florists and you will NOT be disappointed!

I called this morning right at 8: am from California to order flowers for my great aunt and was greeted with a cheery voice and all the help I needed! Tracy, you are amazing! Thank you!
My aunt received her arrangement while she was out but they left her a message and left it on her porch. She was thrilled! She said the flowers were so bright and beautiful and were a beautiful ode to fall!
I will buy from you again and I highly recommend your shop! Thank you for being so thoughtful as well as professional!

I just received the most beautiful spring bouquet of flowers from my husband. They are gorgeous! I can’t say enough. We use Rogue River Florist often and are always happy!

Called from out of state to order an arrangement for my fiances Bachelorette party she was having up there. When I called the lady that answered the phone was very nice (sorry I can’t remember her name) I had told her it was my first time ordering flowers like that and she walked me through the whole process from picking flowers to how many and what colors. She was so nice the whole time. I thought being out of state and calling and paying over the phone was a wierd thing but I guess it’s normal. Lol. Thank you so much for all the help. Will Def use rogue river florist again

We bought our wedding flowers from here and they were very helpful in every way. They helped us pick things out, but didn’t pressure us to spend more than we needed. They seem really flexible and easy to work with and the flowers were perfect.

Thank you Heather & gals for helping us out on such quick notice. My son is on way to pick up a tulip arrangement we talked about just minutes ago. You gals are the greatest! He will send picture once he picks up. Talk about service! Till next time, Thank-​You!

What a nice shop and such a pleasant experience! I arrived mid-​day for a same day delivery, the staff was so accommodating. The arrangement was beautiful! I’m very pleased and wanted to pass it on.

I had an unpleasant experience using this florist based upon their low standards and poor customer service. I ordered an arrangement over the phone from Rogue River Florist right before Christmas for my boyfriend’s parents. I knew the area was having weather problems. When I called and spoke to Sandy, she confirmed that they had power and still had plenty of flowers. When it sounded as if they may not have enough flowers to make a larger arrangement, I selected a smaller one from a picture on the website as Sandy and I looked at the website together. The website picture showed 5 large roses, some spray roses (smaller), carnations, and some evergreen with a red and gold decorative vase. Sandy told me they would replace spray roses (they were running low) with other flowers to raise the value to what I was paying. My boyfriend sent me pictures of the arrangement that arrived and it was a horrific mishmash of a few carnations, 2 roses, and evergreen branches sticking out all over the place jammed in a container. I will try to post a picture of it so you can judge for yourself. When I called to complain, Sandy said she could send out a few more roses but it looked fine to her when it went out and she did not believe it only had 2 roses. She was unfriendly, unhelpful, and unwilling to make it right. She actually said to me, «This is crazy! They looked fine to me.» She said she would call my boyfriend’s parents to confirm that there were only 2 roses as she did not believe it — she said there had to have been at least 3. I said they should send an alternative arrangement but her excuse was that they did not have another decorative vase that she claimed cost $ 25. She was not willing to sacrifice another glass vase to replace the arrangement. I offered to let the driver take the ugly arrangement and put the new arrangement in the alleged $ 25 vase. I said she should go ahead and send the 3 additional roses if that was all they were willing to do. I half expected someone to deliver 3 pitiful roses in a wet paper towel the way she reluctantly spit the offer out.
To be fair, two days later days later, three additional roses were delivered in a nice little arrangement in a small glass vase. The funny thing is that the 3 rose arrangement looked 100% better than the original arrangement in the decorative vase.
Summary: Go to any other florist or go through a big company so you have some recourse. If you use this florist, consider yourself forewarned. They have pitifully low standards for flower arrangements and customer service and will not deliver what is pictured on their website. Also, their delivery charges are higher than advertised on their website.

Just got off the phone with Sandy, and she was a dear to work with us on a few different orders for family in Rogue River. Thank you, Sandy! Can’t wait to see the photos from the wedding.

I ordered a Christmas wreath for my elderly parents who live in a retirement complex. It was delivered and was beautiful, but it came on a stand. My parents mentioned that they would rather have it hung on their door. A few hours later, they came back with a door hanger for the wreath! Now that is service above and beyond!

«With all sincerity, thank you. I have never had lovely roses beautify my home for 2 weeks! Amazing and appreciated.»

You know, when you are calling from out of town (another state actually) and you are sobbing a bit (death of a relative) you need a kind voice who understands that you might not be articulating as well as usual. Well, a kind voice is what I got. Not only did she help me, she actually knew who the flowers were going to and she knew what the recipient likes. Whew ! That made it easy.
I’d called another florist Judy’s /​Chet on the rec of someone but the woman who answered was not nice, cordial or even happy when I said who referred me. That’s when I called Rogue River Florist. I’m so glad I did. Next time I’m up there I’ll stop by, say hello, and buy something. Support this business — good manners and graciousness are scarce these days, but not here. Thanks so much. This is a trying time and your kindness was appreciated.

A well established business. The really listen when you call and specify an arrangement. I always ask for something wacky, yet exotic and they really come through for me. The recipients always know who sent the flowers! One of the best florists in the area.