CareNow

From the piping hot coffee in the waiting room to the great movies, shown overhead, which I am sure are designed to take your mind off your pain, or reason for being there. Nursing staff is top notch, as well as radiology tech. Not to mention being open on Sunday morning, this is the go to place for emergency care, as hospitals, have a 100.00 charge, as soon as you walk in the door. Lastly, Dr Bell’s attention to detail, helped me get the exact attention, I had in mind, allowing me, to be able, to return to work monday, with a working splint/​brace for badly bruised forearm. Did I mention this visit saved me money, and time, returning me home in a reasonable length of time, for much needed bed rest, instead of an all day stay, at the hospital. Many thanks Dr. B, and staff!

This location is fantastic. I love the fact that web check in is offered at Care Now. After we get there, the wait time is minimal. The Doctors as well as the staff is ALWAYS professional as well as very courteous. We will definitely return. Thank you Care Now!

Dr. Avneet Gill was a good Doctor, got me on my way feeling much better. The Nurses all were very good, they had to draw blood from me and I didn’t even feel the needle. Dr. McKinney is also outstanding, highly recommend Care Now, they work with and get you in and out quickly while paying close attention to detail.

My recent experience with Care Now was the best so far thanks to Dr Angela Layton.
She was easy to talk to, showed genuine concern for my health, treated me like she cared about me and made me feel good inside. We need more Dr’s like her. I will definitely return.

Outstanding Service from internet check-​in, to office staff, to Nurse, to Dr. to check-​out! 5 Stars are the way through!

Clean new facility with staff that is probably over worked (but what nurse isn’t, right?) but they got us in and out of there quickly. Check in online was fast and easy.

Horrible horrible service. The wait time is unbelievable only to actually be attended to for 15 minutes max. Came in at 12:40pm told me there was a 2 hour wait and they told me they would call me when it was my turn. Called me at 3pm and its now 4 pm and I’m still in the waiting room. CareNow? More like CareLater. DO NOT COME HERE!!!

Will definitely come again if I can’t get an appointment with my preferred doctor. My time table will prove everything: Web check– in at 6am, received a call at 7:46am telling me to head to the clinic, arrived 8am sharp, took my D.L. and insurance card 8:01, filled out paperwork and turned it into registrar 8:03, nurse called me back for vitals check and placed me into a room 8:06, Dr. Gill came in 8:11, received prescriptions and discharged 8:23. ‘Nuff said!!! Before I was discharged, the registrar lady said, «Thanks for coming in, I hope your wait wasn’t long»… I smiled and said «You’ve got to be kidding, a 23 minute turn around time while feeling miserable is excellent!!!»

I’ve been to a few different CareNow locations and they’re all pretty much the same. I suggest checking in online prior to leaving your home because the wait can be pretty brutal. I received a call from the clinic about 5 minutes after I logged in online. I only had to wait 5 minutes once I filled out my paperwork. There was some wait once they took me to the examination room but overall it was a simple process (I was in and out in about 45 min). They were playing some Hillary Duff movie and I thought it was nice that the nurse offered to adjust the volume for me while I waited. I noticed the waiting area had a refreshment station and that there were plenty of seats available.
If I catch another cold– I do see myself stopping by again especially since they are open on the weekends.

I visited CareNow last week to provide my roomie some moral support as she was having some chest pain. My experience here was fairly positive. I arrived when she was already in the back, but they allowed the nurse to come get me and escort me to the room she was waiting in. I appreciated that. The wait to check-​out was long, but according to my roomie, the check-​in and check-​out wait times weren’t that bad. Before she had arrived she was able to check in online, which shortened her wait time to 30 minutes. Her visit last week was her second visit – after her first she did some testing and her only complaint was that it took a long time for the doctors at CareNow to get the results from the other office. My roomie had to call CareNow frequently to check the status of her results.
The nurses are okay for the most part. Unfortunately in a situation like this, the doctors and nurses can only tell you what’s wrong based on what you tell them. It is worth it to see the same doctor regularly who knows your medical history, etc. However, we all know that scheduling doctor’s appointments can be inconvenient and not always timely. When you can’t wait three weeks to see your doctor, there are at least urgent care centers like CareNow that can do the job.
Something I didn’t know by waiting in the lobby was that there are actually two waiting rooms. If yo have more of an emergency condition, you will be directed to an emergency waiting room in the back of the building (that you cannot see from the front).
Insurance processing is quick here as well.

DO NOT COME TO THIS CLINIC! If you don’t have insurance, all they want is your money. You’re better going elsewhere, and get better service.
I came in for an infected insect bite. I couldn’t see our family doctor (closed on Sunday), so I came here. It was so painful that I just had to see someone. Total wait time was 3 HOURS before I got to see anyone. Then I saw the nurse practitioner, in less than 10 minutes she prescribed me antibiotics, told me to come back for a follow-​up in 2 days, then left. That was it. I asked the receptionist how much will my follow up cost, and she said it already came with the cost of how much I had initially paid. OK.
Today, came in for my follow up. Again, total wait time 3 HOURS and saw the NP for less than 10 minutes, and she didn’t really do anything but put on gloves and took a look at my bites. Got charged an additional $ 98 for this «follow-​up» that they claimed was a recheck. Well, what the hell is the difference between a follow-​up and a recheck? I asked the receptionists and they couldn’t explain that to me.
They took my temperature with this instrument rolled across my forehead. The nurse didn’t even wipe it clean before and after she took my temperature and just placed it back in the tray. That’s just GROSS! Makes me wonder what else they don’t clean in that clinic. While waiting in the room, I saw a roach crawling around the floor. GROSS!
So I’m out $ 200 and 6 hours of my life for just sitting there to WAIT. I was waay better off not coming back for this «follow-​up/​recheck.» I will be calling their corporate office and demand these terms be defined to me.
I told them I will not be coming back. I’m going to my family doctor!!!