Grand Prairie Urgent Care and Family Medicine

Go to this facility only if you have hours to wait. We recently went and spent 30 min in the waiting room, 1.5 hours (yes…hours) in the exam room before we were seen and then another 20 min before they were «done with us» and we were allowed to pay. The staff did come in and offered water but never gave an explanation for the extended wait. Maybe the wait time we experienced here is normal and the staff is accustomed to it. Just seemed excessive to us.

I am appalled at the lack of professionalism in this establishment. From the front desk to the doctor. They were condescending, pushy, and unethical. I won’t be going back.

I’m sitting at the Grand Prairie Urgent Care in Grand Prairie off of 360 and Camp Wisdom as I’m posting. I must say, this has to be the WORST location EVER. I called to be placed on the call when ready list at 12 noon, they called stating they were ready for me. I arrive at 1:08 p.m. Only one other person was waiting to be seen. Long story short, it’s 3:40 and they haven’t done a thing. I’ve been sitting inside the room, just twiddling my thumbs with a sour throat and stuffy nose. No one has checked in to say it will be a few minutes or anything. All I can say at this point, is NEVER ever ever again will I come here. I don’t care if I’m on my death bed. I should have followed my first thought to go to Prima Care in Cedar Hill instead. I would have been in and out and in bed resting by now. I was trying to avoid the drive in this bad weather, but ended up suffering the consequences.
Still after posting this, no one has come in as a courtesy to even see if I’m alive… very sad and extremely unprofessional to say the least. I could see if there were a room full of patients, but that’s not even the case!!!

I have visited Urgent Care GP several times over the last year for various illnesses. I have received excellent care as the doctors and nurses have been very knowledgeable and helpful. It is especially convenient that they are open evenings and weekends since it may be difficult to take off work during the work day to make a doctor’s appointment or sometimes you don’t want to wait until Monday for treatment. I would recommend urgent care when you need a convenient doctor around the corner for immediate care.

this place is a pos of a dr’s office… they take your money make you wait 2hours when u already have an appointment… and u see the dr for 10mins… management to staff are rude and unprofessional… WORST EXPERIENCE AT A DR’S OFFICE EVER… WILL NEVER COME BACK TO THIS POS ESTABLISHMENT

«Doc in a Box» is not a phrase that tends to engender a great deal of confidence. This particular urgent care clinic is just down the street from me. I can’t begin to tell you how many times I have passed it going to the gym, and said to myself condescendingly: «Who would go to such a place.?» The answer, at this point, is «I would!»
I was at work one recent afternoon when I got a call from my son’s school nurse saying he wasn’t feeling well, and his throat looked like he might have strep. I picked him up and called our primary care physician, who was booked up solid. It was, therefore, with some trepidation that I wandered into Grand Prairie Urgent Care & Family Medicine. Within thirty minutes, I had filled out all the necessary paperwork, had my insurance processed, seen the doctor, had a throat swab done on my son, gotten the diagnosis of Strep Throat, and had the antibiotic prescription emailed to my local pharmacy. And all this from an incredibly friendly physician and her equally friendly staff.
So if your in a pinch or in a hurry, or just need a good local clinic, you can’t go wrong with Grand Prairie Urgent Care & Family Medicine.