Chili’s

A few years ago I would give this place 5 stars but then they changed some things.
1. The menu was changed and it keeps changing. They took away my familys favorite dessert and appetizers.
2. They suck at cooking steak. The last few visits my steak was burnt and they put way too much salt and pepper on their corn.
3. They serve more tex-​mex than anything else.
4. The wait staff isnt good but isnt bad. It did take way too long for us to get our food when the place only had 3 filled tables (45min after they took our order)
Im not going to be back anytime soon.

So Chili’s would not typically be my first choice when deciding on a place to eat, but I received some gift cards and decided to use them. I must say, I was pleasantly surprised.
I’m trying to eat healthier these days, and was pleased to see that Chili’s has a «Lighter Choices» section on their menu (
). The section reads, «All of the flavor for less than 600 calories.» I’ve tried the «Ancho Salmon», «Margarita Grilled Chicken», «Mango-​Chile Tilapia», and the «Mango-​Chile Chicken.“All are perfectly serviceable. The portion of vegetable, sometimes steamed broccoli, was generous, and it was not over cooked. In fact, one time, it was a little under, which is OK by me. Sometime the vegetable is «citrus-​chile rice» and it’s OK too, though often a bit over-​cooked.
One complaint I do have is that Chili’s only has Tabasco hot sauce (at least here in Texas). I would much prefer Cholula hot sauce (or similar), as I think it is not as sour (vinegar) as Tabasco.
My other complaint, and this goes for both the Chili’s I have visited recently, is they are rather loud. The general din of the place is loud, which makes almost everyone in the place talk louder. Also, Chili’s seems to be popular with «the younger crowd», who also seem to be louder.
Other than that, service has been generally good, though several times we did things (re-​order drinks, pay) via the Ziosk’s tablet-​based ordering system (which worked surprisingly well). But watch out for this thing, as some content (games) is going to cost you extra… But hey, if it keeps the kids quite, it’s worth it (as the guy at the next table). Note, if you do get dinged for a tablet charge, complain and most likely they will take the charge off your bill.
Bottom line: Not my first choice, but not ruled out (anymore) either. It is indeed, A-​OK.

Ask for Ryan! Excellent server. Our food was only stood up by the service. We had triple dipper and a salad. Everything was cooked very well.

Chili’s is always great We had the Watermelon Margarita. Fresh Mex bowls are very tasty. My favorite thing is the Southwest Egg Rolls. The Table Side Guacamole is prepared fresh at your table you can’t beat that. The service is friendly and prompt. Great for groups or couples TVs set all around are great for watching sports

Used to be excellent food & atmosphere. Then they made changes. Food started to be more salty, then the portions got smaller. Then they changed the interior design and now it’s terrible. And more than once since they got those stupid terminals, our «check» has had errors on it! So done with them.

I just moved here about 3 months ago. Visited Chili’s a couple of days ago. Was a little hesitant because I went with someone that has lived here for like 30 years and they told me that it was horrible. I told them that every time I’ve driven by, it’s always packed. We decided to try it since it had been several years since my friend had eaten there. We got there around 5 pm and were seated immediately. I ordered a the tall beer and it was cold and brought quickly. I ordered the crispy chicken tacos with a side of rice and black beans that came with it. It was really tasty. Our waiter was friendly enough. I don’t think we were checked on too much, but sometimes that can be a little annoying anyway. I did like the new Kiosks they had at each table that allowed you to view the menu, drinks, desserts and even pay your check by sliding your card on the side. It allowed you to pay the whole check, or split 2 or 3 ways evenly. I wish that it allowed each guest to pay their own check according to what they ordered but that wasn’t available. All in all it was a good visit and I would go back again.

Until this visit I hadn’t been to Chili’s in about 7 years and now I remember my absence was for good reason. The service was lackluster with the waiter disappearing for long periods of time when we needed him (i.e. after our food came out we needed additional condiments and after 5 minutes of him not checking on us we flagged down a manager to get what we needed). My food, while presented nicely, was barely warm but my mother’s was hot. Seems as though they made mine first and then it sat and got cold while they made hers. I prefer local businesses/​restaurants, but got talked into this chain for this particular meal… lesson learned… again.

This location does the Chili’s brand proud. I really suggest getting on their mailing list for the weekly coupons.

Good place for a family meal. nothing special. service has gotten better. but the food tastes the same as it always has. at least they are consistent.

Service was alright until we sat too long, and she obviously wanted us to leave. I guess this is in Chili’s training now since I have experienced it at the last few I have been to. The food was the same as usual, which is good but nothing to brag on.

Service has definitely improved around here! On our last two visits, both the bartender and our server were pretty great.
We were in on a lazy Sunday afternoon getting food to go and mentioned our dog was in the car. Without hesitation the bartender exclaimed, «Oh my gosh! Let me go get him some water!» Although we were inside for only ten minutes, I’m sure Shadow greatly appreciated the cool water. We thought that was so sweet of her to do!
Last weekend, we popped in again for lunch and to watch the Jets game. Although they don’t have the NFL package, they turned whatever TVs we wanted to the games of our choice while we ate. Even when she got busy, the stellar service never stopped: our glasses never went empty, food was prompt, the check was dropped off in a timely manner as were to-​go boxes.
So here’s my advice: sit in the bar, either in a booth or at the bar itself. You’ll get super service and a chill atmosphere. I think we’ll be in here more often if they keep it up!

Not sure about the other reviewer, but ITS A BAR… AND it is separate from the restaurant. Bars are, as a rule, loud and have a adult atmosphere. Other side of Chili’s is normally quite and child safe. As far as service, honestly it is a problem but most of Granbury’s restaurants have same problem. Good wait staff are hard to find in town, so patrons do have sometimes sloppy and slow service. I find food is well prepared and as a general rule service is good.

It gets pretty rowdy in the bar area on Friday nights. I just can’t believe people let there kids sit in the bar area with all of that smoke. Also beware of bad service after 9pm on the weekends. Service tends to get sloppy and food tends to get overcooked