Paul’s TV Co

The Lady that worked today 7÷12÷16 I called at about 5pm she was suuuuupppper rude seems like she didn’t give a f:*k about anything. She didn’t even seem interested in trying to help. People like that don’t deserve jobs because there are other people out there that would love to have her job and be way better at it as well.

All of a sudden there was no sound on my TV. I called Paul’s and the guy over the phone asked if I had Time Warner, which I do. He simply told me to turn the box off and turn it back on. And the audio came back on!!! To me that said a lot about the company, that instead of telling me to bring it in he knew what the simple fix could be, and went that route. If I ever need electronic repairs Pauls will have my business

First called in and spoke with owner and had terrible customer service
Gave me attitude and didn’t give me a straight answer for anything.
ended up coming in anyway because i didn’t have much of a choice
After writing a bad review, customer service and patience where finally established.
fixed my tv and even gave me a 30 day warranty. Not exactly satisfied with the cost of the repair because after i dropped it off, I found the part i needed on Ebay for
$ 30.00 and I ended up paying $ 150.00
Sure, It was convinient but, I could have done it myself for literally $ 30.00
After I found out about the cheap matterials, I asked for a discount to $ 100.00 and was Declined.
Wouldn’t Budge a PENNY
If you’re looking for a cheap place to get your tv fixed. I don’t know if this is the place for you
If you just need to get it done and get it done quickly, Then this place works

Samsung put me in touch with Paul’s TV. I got a call from Paul’s, confirmed my problem and TV and was told to expect the technician the next day between 1 and 2. At 1:30 he appeared with a new front panel for my TV and in fifteen minutes had me up and running again. I was so impressed by the customer service that I had to write a review.

I called Paul’s TV today to ask them about a major problem I was having with my TV. The woman that picked up answered all of my questions and was very informative and told me straight away that the panel was the problem and gave me my options. Just really a breath of fresh air when you speak to someone that is straight forward in the service industry.

Thrilled with the service! We had an unusual problem with our new 75-​inch Samsung. This company came in and resolved it for us. They are friendly, professional and extremely efficient. I highly recommend them!

Excellent experience! Fast diagnosis and even faster repair. The TV was ready in less than a day!

EXCELLENT SERVICE!!! My 2.5-year-old 55″ Samsung LED started displaying vertical lines, cycling power and restarting over and over again on its own. After calling Paul’s TV, they sent over a highly knowledgeable service technician, Sergey, to take a look. Within minutes, Sergey replaced the power supply and internal power cable, and had my TV working like new again. I couldn’t be happier with this company — they are true professionals. I highly recommend.

We were on the market for a Smart TV we price shopped a few places like best buy. Finally came to Paul’s TV and they had the best prices by a long shot compared to all other stores. Our sales rep was Robert he was very friendly and had a lot of knowledge on the different types of TVs. We purchased a 65″ Samsung Smart TV and we couldn’t be happier.

Danny was great, came and looked at my tv and fixed it right on the spot. Always great to know that there are people out there just looking to fix what’s broken instead of focusing on getting the most money out of customers. Paul’s TV are good people :)

I recently bought a new tv and needed installation. I called up Paul’s TV because they installed my other tv years ago and they were amazing as usual!!! They had a Daniel come on over and install my TV that evening. He was quick, efficient and kind!!! I really appreciate the fast service and he made sure everything was working and perfect before he left!!! They are officially my go to company for TV installations and I would absolutely call them up for my appliances as well. I highly recommend this company!!! Trust me you won’t be disappointed!!!

OUTSTANDING!!! My television lost it’s picture on Monday evening and I will admit to panicking a little bit. I called the fine folks at Paul’s Television Company in Granada Hills and despite some work scheduling conflicts, we were able to get a technician to the home on Friday. Our serviceman, Sergey was professional, courteous and insightful. His troubleshooting and explanation of what he was doing went a long way toward alleviating my fears and thankfully he was able to reset and revive our television without incident. I highly recommend these folks! They are «top tier» in my books and I hope this endorsement will increase their reputation and business within the community! THANK YOU! THANK YOU! THANK YOU!

These guys are GREAT. Fast, fair, friendly AND on time! Been around longer than most of us and do authorized service for most major brands. Would use them again in a heartbeat. Grant was a super service guy, too.

This co is amazing, highly recommended. Good service, the guy who came to my house his name is Grant he is perfect and professional, thank you so much.

Right as my TV’s warranty ended, black pixelated lines started showing up on my screen. First it was one line, then two, till my TV was split in half. It’s 65 inches and I didn’t want to lug it around town trying to get quotes. I honestly didn’t know how much a repair like that would cost. Paul’s TV was the first place we called. We could bring the TV in or for an extra fee, they will come and try to repair it at my home. Sounds like a good deal to me. Made an appointment, the guy was punctual, professional, and managed to fixed the TV on site for the quoted price! Awesome! Will definitely do business with them again.

Paul’s TV was great! My Samsung Tv wasn’t working and the repair guy fixed it quickly. Customer service was excellent! I highly recommend them! Thank you!

Don’t confuse this place with another place by the same name. The guys who run this place are top notch. They fixed my Samsung 50″ 3D plasma that had water damage thanks to a leaking bath tub. I didnt have the classic ‘click of death’ that most samsungs have, but I figured it was something similar.
It was a combination of blown capacitors and wet circuitry. They replaced the parts and its working great ever since.
Pauls TV Co is a authorized Samsung repair place. They also sell some of their ‘fixed’ tv’s. Its cheaper if you drop it off than to have them come to your place.

Just had a service call from Pauls for my Samsung TV… MORE STARS THEN SHOWN ABOVE! The tech was on time… very professional… and very fast. AND… he put booty’s on for my rug… now thats nice! Bottom line… JUST GREAT SERVICE. CHEERS! (ser # 24 249 tech name: Grant)

Paul’s TV saved us! Our Samsung model TV was defected and needed repair. Grant was amazing! He arrived at the scheduled time and was very nice and quick. If we ever need another repair we will definitely be using Paul’s TV!
Highly recommended!

Small shop, friendly service. It took a week to get the piece they needed to fix my Samsung TV (They’re certified) but I wish that I knew it was going to take THAT long to get it fixed. I wobbled on buying a new TV once I found out how much it cost and how long it was going to take, but the receptionist is really nice, and the guys fixing the TVs were willing to stay open later to accommodate their banker hours of 9 to 5 which does not work for everyone.
But still certified and my TV works great now.
Enjoy.