If you have a hatchback(I drive a Ford Focus), DONOTTAKEYOURCARHERE!!! According to the manager, this is an SUV and they charge you $ 20 extra to wash your car. The manager claimed it was because they vacuum the back and wash the rear window. Do they not wash the rear windows of cars and a once over with a vacuum is worth $ 20? Complete rip off and, of course, they didn’t let me know that until my car was already in the wash. Never using them again.