Lux Salon and Spa

Love this salon. I don’t really trust anyone coloring my hair and it’s hard for me to find a good hair artist, but I’m glad I found Jacob! He did a wonderful job and I have been receiving a lot of compliments. They are extremely professional and friendly. I highly recommend giving this hair salon a try.

Wow Jacob is a true artist! He did a fantastic job! Super busy on Saturdays so make sure to call ahead. Will definitely be returning.

I called and made an appointment for the same day (maybe 2 hours later actually). When I showed up they had not recorded my appointment. She apologized, but after driving 30 minutes with my fiancé in vain, an apology feels cheap and unappreciative. This was your mistake Lux, and a casual «I’m sorry» is unprofessional and does not replenish the 1 hours worth of travel gas in my car tank or give me back that time. I suggest you consider demonstrating your apology in a meaningful way to your costumes when you mess up in the future.

This review is specifically for Jacob as I have not received a haircut from anybody else at the salon. I am an Asian male and have been going to Jacob for almost a year. All I can say is that Jacob is probably the most skilled hair stylist I have ever been to. On my first visit, he very quickly understood my style. Initially I was hesitant going to a Korean salon for fear that there may be a language barrier, but that is not the case with Jacob. Jacob is a hidden gem in the north suburbs. My wife and 3 year old daughter are now clients of Jacob as well.

Great place to have your haircut if you are an asian.
I’m filipino, and finding someone that understands how asian hair behaves has always been challenging. We got lucky this time around. Jacob is great with kids; I used my son to test his skills out — he did a great job with his hair — so I gave him a shot at mine. Best $ I ever spent on a hair cut. I highly recommend this place.

Why would you have a business and have staff that can’t speak english answer the phone? I called to make a simple appointment and the lady who answered didn’t understand a word I said and just sat on the phone saying «oh, ahh, Huh? hair style?.. uuhh…no…yaa…oooh». I asked again if I can make an appointment for today for a hair cut. The only thing she was able to get out was «$ 35 dolla». I then asked what time I can come in. «uuuuhhh…ooh…no…style…». What time can I come in? «you make style? «No, I would like a haircut». «uuhh…huh…» I hang up.

Hair and make-​up was one of my top priorities for our wedding in August 2014. I wanted my hair to be elegant and graceful, while my make-​up subtle and glowing.
Jay and Tiffany did more than I wished for, and they made us (groom, bride, bridal party, mother of bride, and mother of groom) absolutely handsome and beautiful.
We did all of the prep at the salon and then left for our ceremony and reception site (which was only 15 min away). Perfect location, great price, and awesome teamwork!

I went in for a hairstyle for a wedding. I had no idea what I wanted and ask my hairstylist, Min-​ah, to do whatever she saw fit. I was very pleased! I got so many compliments on my hair. I have a short bob hairstyle and Thought it be hard to do something nice but I was mistaken. She did a great job! Not only that, she adjusted my hair to the rainy weather and added some pins to compliment the style. When we were finished it was heavily raining outside. The staff wrapped our hair and one even took her own umbrella and walked us to our. This is by far the best customer service Ive gotten at a salon and I have been to more expensive ones.
My friends had their makeup done by Tifanny and they looked beautiful. Not cakey or overdone, it was done very tactfully. The bride had her hair done there too, it was very classy and fun, not something you see everyday.
I will upload pictures to prove this review true! Or better yet, try this place out yourself!
Thanks Lux salon,. .

BACKSTORY
Brought my cousin here because of good reviews… and the fact that its hardcore Korean… something that will make my teenage cousin comfy when getting a much needed trim to her elbow length virgin hair… and the fact that its pretty close to her home is a bonus.
More about this. There is a Red Mango next door! And the opportunity to check out that tofu place I thought was JUST okay last time I tried it, hmm. nice.
I like the décor too. Its modern and chic for a hair salon. Might try the Other services too.
HAIR
So the stylist Sue seemed to have a clue which Is expected with simple hair requests like this one.. .turned out well.
PEDICURE
Wait seemed a little long but & was enjoyIng the strong massage chair, if not the stuffy closet where the lone nail station is situated… in the middle/​back of the building.
Service was decent but not stellar… she cut too much from the sides of my big toenails, when I had asked to just check for ingrown… resulting in what looked like unevenly shaped (I had specified to aim for a rounded SQUARE shape to all my nails) … definitely not the TRAPEZOID /​\ deal I got…
P. S. Noticed it smudge/​nicked on one toe, even though I wore flip flops for at least 4 hours after I left the salon. BAD NAILS… so MINUS a Star. Booooooo
P. P. S. FRONT DESK… they are typically (sorry Koreans) not very good service-​wise. Cases in point:
1. LOST CREDIT CARD
I found a credit card on the counter. I pointed it out to the desk person that was ringing me up… she placed it on the desk at her level. I asked my aunt — on a hunch, if she had left her card at the counter (the card was from a Korean-​ey looking named or bank…) IT WAS HERS. She had forgotten it b/​c she was trying to tip my cousin’s stylist in cash.
*** The desk person hadn’t even asked if anyone had left the card. **
2) APPOINTMENTS
Guy walked in… was told to sit in chair for haircut. I don’t think the verified his ID with name or anything… turns out, 2 minutes later, the guy that actually HAD the APPT was like… WTF?
First guy gets booted from the chair. He had just walked in, and had to then be told he had to wait 30 min. They had though he WAS the appointment person.
GEEZ. What a Shakespearean farce.
I am rethinking the whole TRYING OTHER SERVICES thing here… %-|

Jay is my hair stylist and he is absolutely amazing! He gives the best shampoo you can ever imagine and he makes your hair looking fabulous. I highly recommend him!
I also recommend that you call 3days to a week in advance to schedule an appointment with him cause he gets booked fast!
$ 35 for hair cut for women
$ 70 for color touch up
$ 25 hair cut for men

Tiffany Hur is friendly and professional. We had asked her million questions and she answered patiently before we got down with the business. Both my friend and I will soon revisit Tiffany for a touch up at no additional cost.

If you are Korean, make sure you keep your mouth shut!!! I was sitting, getting my hair done for three hours, and I heard so much gossip and rumors of other people, even people I happened to know personally… by a new stylist, Sun-​ah. (Aka Sue. You are like in your forties… you need to grow up).
She also did a terrible job on my hair cut… as she gave me layers I clearly did not want, cutting away all my perm to give me a big poofy top and lean bottom…(what is this… the sixties???). She gave me terrible advice on how to manage my hair… and now I cannot dry or style my hair without getting a big Korean afro…
She definitely gets big fat F’s…both skill-​wise and character-​wise…

Better to get an appointment 24 hours ahead of time especially on weekends. Big plus if you know how to speak Korean to avoid any mis-​communications. If not then bring LOTS of pictures of what you want.
DW loved the way her hair came out and wouldn’t hesitate a second if she could get her hair done by them.

I had a horrendous experience.
I was looking into salons in the area to get a haircut and style. I read the good reviews on Unilocal so I decided to go with Jay. I made an appointment in advanced.
Upon arriving there we were not greeted by Jay at all, but it looked like he just started doing someone’s hair 10 minutes prior.
The receptionist seemed confused that we made an appointment, she told us Jay just started the client and we would have to wait 40 minutes.
We said ok and sat down. After about 5 minutes the receptionist walked up and asks if she could do my hair. Um… No I didn’t come to a salon to be experimented on, I told her I would wait for him to be finished.
Five minutes later another woman comes up and says she could start my process. I asked her what she was talking about… I came in for a trim not a process. She looked confused and another hair stylist had to translate what I just told her.
Five more minutes passed and the same receptionist came up to us and said sorry Jay had an emergency and could not do my hair.
This is all happened while we sat directly across from him as he continued to cut the other girls hair.
I think there wasn’t an emergency, they just don’t want us as clients, there was clear discrimination going on since we we not greeted, nor were we called to cancel the appointment if he truly could not take us that day.
They do not honor appointments, didn’t understand what I came to the salon for, and didn’t have the decency to call ahead of time so I wouldn’t take time off of work and could make an appointment at a more respectable salon.
If I knew this salon was so terrible I would have gone elsewhere to get my hair done for an important event.
I don’t know how they do hair here but if it’s as horrible as the customer service then I can’t imagine them staying in business very long.
I would give 0 stars if I could.

Just an update after my wedding, Tiffany and Jae did an amazing job onsite at my wedding hotel. Everything turned out even better than the trial! All of my bridesmaids and mom and mother in-​law loved their hair and make up. They got so many compliments throughout the day. They also did false lashes (for your bridesmaids and moms) as well as updos without an additional charge! I highly highly recommend and would definitely go again for any special occassions!

Mr. Jung is one of the best hairstylists I’ve ever had. I’ve followed him around from salon to salon and I have a hard time getting my hair cut by anyone else! There was a period of time when he switched salons and I couldn’t find him… it was a difficult time in my life… not knowing if I would ever get an awesome hair cut again… but alas! He is at Lux salon and hopefully staying here for awhile.
Lux salon in itself is very clean and modern. All the workers I’ve encountered at Lux have been super nice! The majority is korean, however, there are some workers who are able to speak english. I would say most of them understand English pretty well.
Going back to Mr. Jung, while he does speak minimal English, he understands enough. What I love most about him is that he is completely honest. For example, my friend was interested in having a straight perm, however, expensive as it is, he said it would be too damaging for her hair and suggested not to do it.
When it comes to styling, Mr. Jung knows how to cut/​style/​perm a person’s hair according to the shape of a person’s face. After my friend had gotten an awesome perm by him, I wanted to get a similar perm for myself. When I went in to get it done, he suggested a looser wave because of my face shape — and it turned out great!
The last time I got my hair cut by him, he gave me tips on how to prevent dandruff and breakage. No matter how thick, thin or damaged your hair, he would know the best way to treat it. He would never do anything that would further damage your hair! Get your hair done by Mr. Jung, he’s the best in my book :)
Just as a heads up, if you go to Lux, they only accept tips in cash.

Two thumbs up! I went in to get my eyebrows and eyeliner done. It was my first time to get eyeliner done and I must say that I am very very happy. Life is so much more easy now, especially with a toddler, time is precious.
I highly recommend Tiffany. She was very polite and professional from the start to the end. I emphasized that I wanted it to look «natural» as possible. So she made the eyeliner a little too thin and I ended up getting two additional touch up sessions. Usually only one touch up session is included but she gave me an additional one because I wanted to thicken up my eyeliner. And I have to say that I am very happy with the results.

Mr. C. Jung is the best hairstylist ever! I’ve been going to him for the past 2 years and he always does a tremendous job. He’ll tell you if the hair style you have in mind will go with your hair type and if it enhances your looks. He is honest with you. I’ve had perms and cuts by him. My perm is complimented on by my family, friends, and coworkers alike. So are my haircuts. I haven’t colored my hair yet, but Mr. Jung advised against it because my hair needs to be in better condition. He’s had years of experience working on the hair styles of singers and actors in South Korea. Now he brings that experience to Chicagoland. I will continue going to him & I urge you to go, too!

I haven’t gotten a hair cut from a salon in over a year because I’m too scared that they will cut it too short like they always do in salons. But my hair was getting out of control and I have been trimming it myself once in a while but I just couldn’t handle it anymore.
Finally, my uncle (stylish i might add) recommended this place and suggested I ask for Jinny. But right when I got there the guy who did my uncle’s hair decided to take me. I asked for many layers especially in the back and top for volume and also to cut off about 3 inches off and that’s it. He took his time with my hair and was very skilled and precise with the scissors. After an hour, he was finally finished. I was very pleased!
Overall, clean and nice place. Nice people, good prices, Asked for his card his name is Sean; will definitely come back! :)

I went here for wedding hair & makeup for my friend’s wedding a couple weeks ago. Their makeup artist Tiffany does amazing natural makeup for weddings. She’s highly recommended if that’s the look you are going for.
Their hair guy was beyond fantastic! I brought in a picture of a Taylor Swift updo and he was able to mimic it perfectly with my hair. It looked just fantastic and I was so pleased with the results.
The salon is very chic and had a variety of clientele coming in for haircuts and hairstyles while I was there, although the majority were Korean.