Highland Automotive

I took my 2005 Acura with a tow truck to the shop since the starter was not working. Shop called me and gave me a $ 520 price which I did not a choice to accept and get it done. While picking up the car the shop said we charge $ 100 per hour. And the part is $ 250. But when I called around later the price of the part is about $ 130 (Denso). So if you do not mind to pay full list price for your part and $ 100 per hour for labor take it there. They will be waiting for you with open arms.

I was driving on my way to work when my cts had a sudden loss of power and sounded like it was going to blow up.
I looked up the nearest automotive place and highland automotive showed up. Gave these guys a chance and they did not disappoint! First of all, I didn’t even make an appointment. Showed up out of nowhere and they said sure we’ll take a look at your car. Not more than 20 minutes later they diagnosed it as a broken exhaust system (or something like that). And no more than an hour and a half later, they had it fixed.
Thanks for the great work and price!
–nate

I’ve been recommending this place to all my family and friends. My brother and sister I law and myself have been loyal customers for years since they bought the place

I tried this place after reading all of the reviews. I think they are honest and do a good job. He gave me the parts he took out of my car that he fixed and I didn’t feel he was trying to take advantage of my situation at all. They were fast, convenient because I live in Glendale and I thought the price was reasonable for what they did. I would take my car again to get it serviced here. They were very friendly. I went here for a brake and light certificate that the DMV required for my salvage car to be registered after a total loss. I was happy with the price and service because I did call around other places and read bad reviews about other places before taking it here. :) Thanks!

great location, great SERVICE and a GREAT PEOPLE.
i lived in Glendale for over 13 years and I am almost upset that I just found this place! i was here for an oil change and smog check.
i failed the test but i am not worry– going back for free test this Saturday!
decent people always makes me happy.

These guys repair BMWs better than any official BMW dealership or independent BMW specialists I’ve ever been to!
A little background first before I explain why Highland Automotive deserves my 5 stars and why fellow BMW owners should check them out for a 2^nd opinion.
I knew my ’97 Z3 needed a professional inspection since it just surpassed 100k miles and has been running sluggish for the past month.
I asked Pacific BMW to take a look. 1-​Hour later they came back with their report and said I needed some minor repairs (throttle body cleaning, valve cover gasket + groumets, spark plugs, oil pressure hose) along with a vehicle inspection, vehicle code scan, and road test.
Pacific BMW quoted me just under $ 600 for all the parts and labor.
I wanted a 2^nd opinion, so I checked Unilocal for local auto repair shops nearby and randomly selected Highland Automotive because they had the exclusive ‘gold shield station’ license and only 10 minutes drive away.
When I arrived unannounced, I told the owner’s son upfront that I wanted a 2^nd opinion about my car. Without telling him the repair details, I simply asked him if he would be willing to spend some time looking over my BMW. All I gave him was my car is sluggish.
The owner’s son Romel was friendly and said he could look over my car immediately, and if I had the time to see his results in writing. Okay I agreed.
½ Hour later when he finished his diagnosis, he invited me into his office, closed the door, and carefully reviewed his notes with me.
INCREDIBLY he identified the exact same issues that the dealership said I needed repair!
I was stunned. Somehow he identified the same parts that needed replacement! I thought this was very cool since I never told him what the dealership said needed to be done in the first place!
I asked Romel if he would write up an estimate on the spot and he agreed. 5 minutes later he came back to me with his written summary estimate.
Highland Automotive quoted me just under $ 500 for all the parts and labor.
Their quote was $ 100 less than the dealership or 20% less than the dealership!
I asked about their guarantee or warranties and he told me they guarantee their labor for 30 days, and all parts based on the mfr warranties (Bosch spark plugs, after-​market BMW oil hose and valve cover gasket).
I have to admit. I was impressed. Amazing how just an hour ago I was walking out a dealership nearly convinced they would hook me for the repair job. Then suddenly entering this local Glendale independent repair shop that turns my head upside down!
I gave my business to Highland Automotive.
Not only were they 20% less expensive than the BMW dealership, the owner seemed to take more interest and pride in his work, plus the overall experience was much more personal and direct. Here I had the guy that actually inspected my car, took notes, and let me watch him the whole time 30′ away!
Well done Romel at Highland Automotive. Now I know why your shop is the only licensed gold shield station in Glendale :)

Great service for my toyota and rang rover by Romel. Family owned mechanics for over 20 years. Good reliable service and professional service. Highly Recommended !

awesome guys who dont charge you too much. they consider you personal customers and go the extra step for you for helping out a family owned business. we go whenever we need to