Christian Brothers Plumbing, Air Conditioning, And Electrical

HORRIBLE, I want nothing to do with them ever again.

If you don’t use Brothers you are out of your mind… Amazing service and amazing commitment!
Thanks Brothers!!!

There’s nothing Christian about Christian Brothers! The plumber came to our house… then probably assessed he could charge 1000% more!
His total quote was $ 600.00. He quoted a price for two new valves at $ 200.00 a piece. But we didn’t need new valves. The labor was going to be $ 200.00 too. We went to Home Depot and fixed it for about $ 2.00 and it took about ten minutes to fix!
Yup a difference of 598.00!!!
I wish I had went on Unilocal before we called them.
I see others have had similar issues with the not so Christian Brothers.

The only reason I gave 1 star was because of the niceness of Keith the plumbing tech. My water main line broke which required trenching my desert landscaped front yard. Instead of simply renting a trencher for $ 60 they decided to dig the 25′ by 18″ deep trench themselves. Six hours of labor and a 25′ piece of pex piping cost over $ 2000. Once they replaced the landscaping, there was a lot of rocks and dirt left over which they just left on top of the front yard. Now I have weeds and dirt over the once nice desert rock landscape which the city will fine me for. I have called & emailed several times and they said that they are not landscapers but the front desk said they would take care of it and never did. I am partially disabled and cannot perform the work myself. I will update this if they correct it.

I had a 5 year Bradford and White water heater start leaking on me. Christian Brothers wanted to charge me $ 1100 to remove the leaking water heater and put in the new one. Mind you the new water heater cost nothing because it was under warranty. So $ 1100 would all be labor. even if it took 4 hours which the technician said it would take to do that’s almost $ 400 an hour. I called City-​wide they did it for $ 511 in an hour and a half.

My A/​C broke just before it really started to cool down last year. I panicked a bit and called the first company that had decent google reviews, Christian Brothers. We scheduled a time for them to come out and take a look, which they were on time for. I do have to give them credit for being friendly, but in hindsight I think friendly may be a prerequisite for being scammed.
They identified the correct problem (as verified by two other companies I called), and wrote up a quote for just over $ 3500. Even though I called essentially the first company to show up on google, I did do a miniscule amount of research about A/​C replacement and repair here in the valley. The research I did suggested the average A/​C replacement cost would be somewhere around 5k, so $ 3500 seemed a smidgen high for the repair job. Oh and $ 3500 was their «basic» service. Their «platinum plan» for the same repair job plus some extra work came out to over $ 4100.
Having been told in the past that my current A/​C was undersized, I also inquired as to the cost of a new system. The technician said he wasn’t qualified to do that and we scheduled someone else to come out later that day to quote a replacement A/​C. This new person came out a few hours later, did absolutely no looking around, and sat down with me with quotes in hand. This time the total was $ 10,000.
So needless to say I called another company (Hayes), who came out and quoted around $ 675 to repair, 5k for a new system, and actually took the time to go over my duct work and look the place over before offering options. I ended up going with a third company, Accutemp, who quoted $ 635 to repair and did not recommend replacement due to my small duct work and the current unit being only 5 years old.
Bottom line, just in case it isn’t clear, is I feel like Christian Brothers is a complete scam and recommend avoiding them until they can demonstrate what I would consider better ethics.

3 new units. Best service we could possibly have. Completely blown away by the prep before and after with red carpets, plastic and the extra care taken to make sure we were comfortable. The AC installs were a major deal for us and George and his team kept us to date the entire time. We felt very fortunate to have the kind of quality work on something as scary as replacing all three units. Could not have asked for better service. Christian Brothers has earned our business for any home service we need.

I have used this company several times over the years, so when it came time to replace my HVAC unit I called them. They come out and quoted a reasonable price, they were able to complete the work the same day. All of their techs were very professional and did great work I highly recommend this company not only for heating and air conditioning, but for plumbing and electrical as well.

I wish I had « Unilocaled» this business before I called them. I have the same complaint as some of the other one star reviews. The «upselling» is ridiculous. All I needed was 2 – 3 valves installed on an RO system so I could have a new refrigerator installed. The technician came back with his «options». One of them being a complete new water softener system, RO system and new faucet. I was pressed for time because the refrigerator was being delivered but I should have paid my 29.99 and sent him on his way. The work was done well, although I know I over paid, the serviceman was courteous but the dog and pony show they train him to put on is something my wallet and I could have gone without!

Called Christian Brothers to come out last Friday to diagnose why our showers give hot water but no water pressure. Tech was friendly, polite and courteous. He said he would be out the next day to take a part to get replacements. Dispatch called and said that it wouldn’t happen until Monday. We called first thing Monday to find out what time he would return and were rescheduled for Tuesday 3−5pm. About 4:50pm dispatch called to ask if we were interested in having the work done from our estimate on Friday. It was explained that we had scheduled for that day to have them return. We were then rescheduled for Thurs 5−7pm. The tech showed up, took out the part and said he would be in contact first thing in the morning to tell us if he would be returning he next day or if it would be put off due to needing to order the part. It is now almost 11:30am and we have not received any call about timing. In the meantime, we are down one shower and minus the part to have another plumber come out and match it. What was supposed to be a quick fix has now turned into a week long process. We will never use this company again.

Definitely would not recommend! Although their staff was very polite, they are EXTREMELY overpriced! I called them out to replace a broken angle valve on my toilet, which caused me to have to have the water turned off at the main. They wanted to charge me $ 393.00 and an additional $ 197.00 if I wanted a new fill valve in the inside of my toilet. They must have thought I was desperate or a naïve woman. I went to Lowe’s paid $ 4.00 for the angle valve $ 14.99 for a fill valve and had it installed in under 15 mins.

I would highly recommend Eddie for any HVAC service. He was polite, gave great advice, and explained everything having to do with my system. He even was great with my dog. After having a new system put in with complications it was nice to work with someone who was knowledge. He also put my fears aside that the system was working well for me. I plan to use him again for both my houses.

STAY AWAY FROM THIS BUSINESS
needed a water supply line replaced for 1 toilet. The technician went through the house and inspected everything…
Identical parts to what they wanted to use can be bought online for less than 20 dollars… however they were charging 172 (including install).
The technician wanted to replace the working parts of the toilets for almost 600 dollars each… a BRAND NEW toilet from lowes costs 200 (on the high side)
After calling around looking for prices for water heaters I found that the installed price in the valley is between 700 and 800… these guys wanted 1300… ALMOST DOUBLE THE GOING RATE.
The technician gave me 3 options of «service», ranging from $ 1750 to $ 6192.
With this review I have posted the estimate work up sheet so that you can all see what a scam this place is.
ALSO they want you to sign a waiver that «you have been informed of existing code violations and safety concerns and have requested that no repairs have been made at this time». ARE THEY NUTS!?! DO NOT SIGN THAT!!!

Complete Rip-​Off! Prices are literally insane.
They quoted me $ 450 for a toilet rebuild. (Includes new seals, gaskets, flapper, etc). The rebuild kit is $ 25 in parts at Home Depot or Amazon.
Chuck spent about 2 mins looking at the toilet and about 30 mins in his truck looking up prices for the repair in his book. After he shocked me with the high price, I sent him on his way after paying a $ 29 diagnostic fee.
My local handyman did the work for less than ¹⁄₅ the price. The toilet works great now.

RIP OFF PRICING. The first time I used this company I thought the pricing was really high but I was in a crunch and didn’t have time. The second time I used them March 9, 2015 I received a quote and their quote was $ 1,385. I knew it was way to high but had no idea how high and I looked on the BBB to find a another licensed electrical contractor and the same work was completed for $ 600.00. I will NEVER call Christian Brothers out to my home. Their pricing is a RIP OFF.

DO NOT HIRE CHRISTIAN BROTHERS. Con men and liars of the first order.
Not words I would use lightly. I’ve had problems with this company in the past. But when my tenant called and the air broke down in the dead of summer, and I was traveling out of town, I didn’t have time to search for someone new.
They quoted me $ 1,600 or so. It certainly seemed high but what do I know? These guys wouldn’t be in business if the average person knew A/​C parts and pricing. The tech puts the hard sell on me over the phone. «Your tenant is here, it’s 100 degrees in the unit, better let us fix this now.» But the number just seemed too high for what they were proposing. And I wondered, was what they proposed necessary? I asked my tenant to hang tight and called 10 places. I was able to get two quotes over the phone based on the problem they described within ten minutes. Both for $ 1000 less than what Christian Brothers quoted me. The problem was fully restored for $ 1000 less than they quoted me. Again, it took me less than ten minutes to get two quotes. As others called me over the next day or two in response to my frantic search for quotes, I asked out of curiosity what they would have charged. All were in the ballpark of $ 600. Nobody came close to $ 1000. NOBODY quoted me close to $ 1,600.

Christian Brothers not So Christian. I also saw them in the yellow pages and thought I would set up an appointment. It said Free service call for my Air Conditioner. They said he would be by and would call 30 minutes out. This was 8am and waited all day! He finally arrived at 7PM, I should have cancelled! He gave me a quote for $ 2300. and pushed the service plan. He also gave me a cheaper option to get it running for $ 930.00. I just didn’t feel comfortable with that and the push for the Service Plan. He charged me $ 69.00 for the Service call anyways. I called Grant Canyon Air Conditioner that night and in the AM arrives a nice man and quotes me $ 370.00 for the same service, no Service plan needed or offered. He was finished in 30 mins and off he went. My Air Conditioner works Great!!!
Christian Brothers… This is not the way to do business. I may be a woman that you can try and Rip OFF but I didn’t fall for it.

I’m surprised by all the bad reviews because we’ve been using these guys for years and have had nothing but great experiences. The prices can be a little higher than average, but you get what you pay for. They are always very helpful and friendly and you know the job is going to done right.

This company is a scam. I specifically stated I believe it to be a thermocouple ($ 8.00 part) and the so called «thechnition» arrived stating he was here to sell us a new water heater and had no tools to diagnose the problem. Don’t waste your time. Scam artists, but I am sure this won’t make thf reviews they post. But that’s ok, I have a Unilocal account and a complaint wirh the BBB

Stay away. If you want to pay more or rip off then call this company. Their quote was double then what I paid for the water heater.

If I could give them NO Stars I would. This company needs a serious reorganization with new policies and procedures. The left hand doesn’t know what the right hand is doing. I made an appointment a week in advance for a quote on 2 A/​C units that had been stolen at my house. My house is in escrow and they need to be installed before the lender will loan/​close. I informed the office staff, «D» (I won’t use her name) of this and my need to have an estimate on the 3^rd and install on the 8 or 9^th. She assured me there would be NO PROBLEM. They canceled at the last minute saying they were too busy and had other calls of CURRENT clients. I got upset because I live out of state and had to hire a handyman to be at my house for them AND THEY WERE TOLD THIS. So, an hour or so later, they call me and tell me that «Dispatch just called and he was now on his way to my house» I was delighted that they had decided to honor their promise and schedule and come to my house and give me a quote. I called my handyman and he went over to the house and waited and waited and waited, all at a cost of $ 50.00 an hour to me. Finally, at 5:45 my handyman called me and said he was leaving as THEY DID NOT SHOW UP. I called the office and was told they had to cancel me for other clients and that they had called and told me/​handyman. I explained that someone from their office had called later and told me that you guys were on their way to my house. Someone dropped the ball here, no one showed, and NO ONE CALLED ME to tell me. I complained and spoke w/​the manager and all he did was apologize and tell me sorry, they were too busy serving other clients/​accounts and that they did not have enough people to handle all of the calls so existing clients are first. He told me that someone in the office had called me in error and he was going to have to figure who and why this happened. He didn’t care that I had to pay my handyman to go over to the house and wait because I was told by their office that they were coming. The manager was mild, even tempered and apologetic and really just going through the motion to appease me (like he does it all of the time) No concern at all about the cost to me, the bind they put me in and the promise his office staff, «D“had given me, or anything. It was basically, nicely conveyed to me «tough» That is how we run our company when we are busy with the heat. He tried to say things didn’t happen as I described but my time stamp on my Iphone proves otherwise. I told him this. This is the second experience that I have had with them. The first time was a plumbing problem. My copper pipes outside were stolen. They sent a plumber who replaced and repaired what was done but he did not pipe/​connect to the drip system. When my gardener arrived over a week later he saw that my trees and plants were all dying and the drip system part was just coming up out of the ground and had not been connected/​fixed. When I called the office, they did get someone out right away but the plumber called me and was smart mouthed with me and he called my handyman and was rude to him too and hung up on him. So I called the office and they had to send a different plumber. Why I used them a second time, believing they would keep their promise and arrive as scheduled I have no idea. I guess I believe in giving everyone a second chance. But the second chance was worse than the first chance. I am filing a report with the Better Business Bureau because companies like this need to be reported. No one on my FB page could believe what they did as they all followed along as this was all taking place. I have a business and if I operated like this I would no be able to sleep at night. And this company is not cheap. They are so expensive one would think that they provide high quality performance and kept their word when they promise you a day and time/​window of showing up. I would continue to look elsewhere for a different company, coupon or not. I am so mad at myself for not checking here on Unilocal before hiring these people. As I read all of these bad reviews and same or similar problems I have to wonder how they have stayed in business all of these years. I guess I will now use one of the companies on Unilocal that have good reviews, they say they are cheaper too. NEVER AGAIN will I use a plumber or any other company without checking on Unilocal

I made a terrible mistake by calling this company.
Please do not make the same mistake.
It was 100+ degrees outside and my air conditioner stopped blowing cold air. I noticed a service van in my area for «Christian Brothers» I figured they were honest, because of the name. WRONG.
I called the number on the van and scheduled an appointment to fix it that day. They missed the first appointment. I drove four hours for my wife and young kids to stay at her parents; the hot was way too hot. I had to call Christian Brothers to find out «the tech was in an accident» and «could not make it.» I rescheduled for the next day, which they said was the only available timeframe.
He arrived on time to the second appointment the next day. After testing the unit, they said it has a leak and needed to be recharged. At this point it is 95 degrees in my house. So I told him to fix it. He said it looks like an easy fix. Hours later he came back to tell me it was not an easy fix and is going to be $ 2300. I explained that is a lot of money for me. He reassured me and said he guarantees this will fix the issue, and no other work will be needed. I explained that I would not pay anymore than the $ 2300. He said he was 100% certain the leak repair and recharge would fix it. I figured at this point I was stuck paying the fee. Hours later he comes down and says it will be another $ 1600 to fix a bad capacitor. He said there is nothing he can do and he needs the $ 2300 and the $ 1600 to fix the capacitor. I explained to him that is not what I agreed to. He said there was nothing he can do.
At this point I want him out of my house. I paid the $ 2300 and the ac unit was still blowing hot air. I immediately called the main office.
The phone was quickly answered and I requested to talk to a manager or owner. The lady explained «He is not available» and «could not talk to me.» I explained the situation and she said there is «nothing she can do».
At this point I was baffled. I paid $ 2300 for nothing.
I explained that I need to speak to the manager or owner, or I was calling the BBB and ROC. I finally had enough of this company.
The tune changed and all of the sudden he was available.
She called the owner, who I personally was unable to speak to. He told the secretary he would speak to the tech and call me first thing in the morning.
At this point my house is 95+ degrees, I paid $ 2300, the service desk and owner are no help, nobody wants to take ownership of this issue, and they want an additional $ 1600 to fix the issue.
I waited until the next morning for their call.
The owner called and explained he is going to «take care of it.» The tech then called and stated he is on his way to fix the capacitor for free. They made it seem like they are doing me a favor by fulfilling the repair he originally guaranteed.
After two hours the issue was fixed and the unit was running again. Finally!
With this plan they offer two free inspections to ensure the work is completed correctly and check for any other issues.
I called them seven months later to check the unit.
The tech stated it has a bad compressor, and bad contactor, and appears the unit is going to fail. He recommended replacing the compressor for $ 1100 – 1700 or replacing the unit for 12K. He also told me it was time to renew my year coverage (which somehow expired in seven months). I showed him my paperwork and he looked baffled I still had it. He explained there was some kind of mistake. I asked him to leave.
I called another local HVAC company based on Unilocal reviews. The service call and contactor was $ 85 combined. The compressor was fine, and the unit was running well, and still runs to this day. The tech for this company stated there is no reason to replace an AC unit that is 6 years old. He quoted me 6K-​7K for a new unit installed (because I asked for one out of curiosity).
Overall, Christian Brothers says it uses flat rate charges to save you money. This is false. They say they charge fair market cost. This is false, they overcharge on everything. The customer service is terrible. They have to be muscled into doing what is right by the BBB and ROC, and they need to be avoided.
Do not make my mistake and call this company. That would be foolish.

This review is for A/​C service AND Plumbing:
First review, AC:
I have two free services coming from this company due to previous service agreements. I made two appointments with them in a 5 day period to service a rental property a/​c unit. The first appointment was on a Friday between 4 and 6. They called close to 6 to tell me they got «held up» on another job and would not be out until later in the evening, so we rescheduled. On the second appointment they called me about an hour in advance to let me know they would be there. I spoke with the office (not sure, I believe her name was Lisa) and said I would be there. They then called back about 30 minutes later on my home phone, and since I had left to go to the other property, I was not there to answer. So, they left a message that they would not come out unless I was able to confirm the appointment… the one I confirmed with them just 30 minutes earlier. My wife came home and got the message and called me to let me know. I then was able to reach the office and asked what was going on. The gal, Lisa, insisted that nobody called and spoke with me to confirm the appointment. I thought that was odd as she even told my the name of the tech that would be coming out. She actually argued with me about it. Then she finally admitted that, yes, they did call and speak with me to confirm. And guess what, it was her? She was the one who I originally spoke with. What a joke. She then said she could have someone out by 5pm (about 45 minutes). I decided to wait. At 5, nobody was there, so I left.
This company is a joke. They wasted my time twice. Then argued with me that nobody called and confirmed with me, eventhough the person who was arguing with me was the person who called me.
Is this there way of not having to perform the agreed upon free service? Seems like it. Fine with me. I have multiple rental properties but will never use this company for any service. The only reason they get one star, is because I can’t give them any less.
Plumbing:
Once again, we had this «free» checkup, and so we had them come out for the water heater. This service was to include, a complete drain of the water heater, and a check of the system. When the service guy arrived, we directed him to the water heater. We explained the issue we were having, and he looked at the unit, and proceeded to tell us how much a total replacement would be. I asked him how he was able to determine that without first doing the drain, etc as he was scheduled to do. He then proceeded to tell us that if he did the draining of the water heater, that there was a very high liklihood that the sedament from the water heater would plug up all of the other drains, and cause even more problems with sinks and drains in the rest of the house. Additionally, I asked if he would make sure the tempurature setting was correct and sufficient. He said he adjusted it: a blatant lie. I stood there watching the entire time and he didnt touch it once. When he left, I adjusted it and guess what, that was all that it needed. Water heater works just fine now.
I simply do not trust this company and will never do any sort of biz with them again.

not only did this company over charge me. The employee scared my renter off by telling them that mold may set up from the leak. Even though it only leaked for one day. On top of that last week the drain started leaking again so the $ 700 fix did not even last 8 months! This time I’m sure it won’t happen again because I did not make the mistake of using this scam of a company.

OMG!!! I am stunned at how high this company is. I only paid the service call, and decided there is no way in Hell I would use them. I needed my kitchen faucets and 2 master bath sink faucets installed, my dishwasher reconnected, and garbage disposal. They gave me a price quote of over $ 6,000. Keep in mind that my entire new kitchen was only $ 10,000 for new cabinets and granite. I told them they were high on crack!!! I ended up getting another plumber who only charged me $ 500 for the entire job.

I would caution anyone from using them. Very nice, however very overpriced and I truly felt ripped off. They still haven’t finished what they were suppose to do and it’s been a year. Friendly service does not equal quality or ethical service. Beware.

Ok, so i have had problems with my AC Unit on and off for the last two months.
I found Christian Brothers in the yellow pages.
The repair man was here within an hour of my phone call.
They Fixed the problem, and it turned out not to be something major. I was impressed on how they could have taken me to the cleaners and instead got our AC up and running without a huge expense. Mega Thanks

Okay, I confess.
I didn’t think to use Unilocal to find a plumber; I’m still hard-​wired for Unilocal = Restuarants…
I’m working on it. :D
Well, I found Christian Brothers in the YellowPages, a nice big ad with pretty graphics and hey! a 10 $ off coupon! I was naïve enough to also think hey, I don’t know if Christian is their name or religion, but a company named Christian can’t be all that bad, right? Wrong!
I’m a small business owner so I really have to watch my costs. To get a single drain rootered, yes ONE, it cost me over 350 dollars. There were all these fees and seeing I was really surprised at the final bill, the guy didn’t hesitate to pull out a big thick book of numbers from his tool bag. «Look, this is what the going rate for this is in our line of work. Look at it yourself.» I was speechless as I wrote out the check and he headed out the door.
It was afterwards when I got to thinking, why it had cost so much and what kind of professional carries a book of what it’s supposed to cost!
Plus, since a lot of my drains seem to be connected to one another, they were back up again pretty quickly. I called and I was told after 24 hours, it it would be considered a different problem and that I would be charged for it. WTF?!
Since then, I’ve found a company that does the same thing plus more for much much much less!
Don’t trust these «Christians»!