ACAC Short Pump

Beautiful gym, I see why people pay so much to come here. All the amenities: warm towels, great lighting, indoor and outdoor pool, bar, huge group rooms, and daycare area, a track, and a great stretching area.
The staff seemed very nice and knowledgable.
The only drawback here, kind of a big deal, its not an ideal environment for serious lifters. All the equipment is relatively new but not practical and they are missing key equipment that is a staple in the gym world, for example, a calf-​raise machine.
Come here if your main thing is cardio, HIIT, socialization, swimming, and/​or drinking.

Amazing quality gym with everything you need. This is how all gyms should operate!!! Thank you Melissa for supporting the Veterans :)

They make it so that I don’t have an excuse to not to come here on a daily basis. It’s clean, tons of towels, lots of equipment, and staff leaves me be most of the time. I don’t take classes here, I use the machines. This gym is not «quite» Equinox style crème de la crème of gyms but I can tell it is not trying to be that either. That’s what I love about ACAC. I don’t have to put on Lululemon pants to feel fit in or be amongst a crowd of people who try to be «seen» while I work out. I used to hate going to gyms, almost afraid of it — partly because of its typical meat-​marketiness. But this gym changed all that. ACAC should be in every towns of America if you ask me.

When I joined ACAC it was a nice place and for the first year it was a great experience. The staff was great and the facility was great. I started there for medical reasons and to improve my health. In the last year to six month it has gone downhill. They have an area normally for seniors and have condensed it down to nothing. The flow to the work out area has been mixed up to the point it has become a challenge to stay motivated. Try calling and getting someone to answer the phone, it is impossible. The staff was great and accommodating and walked around to make sure everything was going well, now they are too busy talking to each other and ignoring people with questions. I would recommend the facility if it was like it started, now I encourage you to try other facilities before joining.1

Love the facilities, the classes and the squash courts. My kids love the kid zone, all the people running the kid zone do an amazing job caring for the kids

This place is my jam. Was a member for 8 months before relocating and still miss it.
There’s basically every machine you can imagine. They’re nicer than my last big gym and well taken care of. I’ve seen a machine or treadmill down only a handful of times in my 100+ visits but it’s fixed in a day. It gets jammed up 5−6pm like everywhere but even then there’s always one machine I need open so just adjust the workout order and never really had to wait around. Everything is ruthlessly clean-​no dust or sweat anywhere, fresh warm towels-​both because lots of staff and polite co-​gymgoers.
The staff is legit and the best part, they’re awesome to chat with, will give you tips/​spot you/​remember you. The free personal training when you sign up (which is more of a glorified sales pitch at other gyms) was 3 1-​hour seshes here with a nutrition/​goals meeting and then learning tons of new moves and making a plan based on what I was going for.
The rooftop pool/​hot tub/​bar area is chill in the summer and gets pretty crowded but still a great place to hang post-​working out/​grab lunch or a smoothie.
Legit take a tour/​get a day pass this place rocks.

My family and I have been coming here for about a year now and all I can say is WOW this place has it all it is a lot smaller than America family fitness (which is the place we went to before acac was built near us) but this place has a lot more things to do like there’s a rooftop bar and pool which is outstanding for a gym and if you think this place is amazing the ACAC in midlothian has a whole water park outside and another great thing is that the membership works at all ACACS which is great if you want to use the one near you and then in the summer go to the waterpark one this place also has an amazing kids section there is a small area for babies to play in and if you go up the stairs their is an area that is awesome for anyone old enough to use it there are Tv’s that play video games and movies and there is a arts and crafts section but that’s not all there is also a whole jungle guy with a zip-​line, mini trampoline, awesome slide that takes you down through the entire area to the bottom and much more. I have never seen anything like it especially in a gym
OVERALL REVIEW
I would recommend this place to anyone who wants to get a amazing workout and entertainment for their kids

A great place full of great people. Th gym is clean and well maintained. There are an abundance of group exercise classes at all hours of the day. Most of the classes I have taken have been excellent. I also worked out with one of the personal trainers, Leslie Guyer. She too was amazing. Membership prices are a little high but you get what you pay for.

I really cannot say enough good things about ACAC. The gym itself is clean, decorated nicely, and they really did not waste space in the facility. The selling point is definitely the rooftop bar and pool, but the gym itself is also great. I’m definitely a cardio type of person. I like to put in my headphones and zone out on the elliptical. An added bonus with most of the machines is that almost all have personal TVs. The gym has plenty of workout classes to offer throughout the week, but it’s probably a good idea to get there early.
The staff has always been friendly to me and I never felt pushed into getting a membership. Busy hours are early in the morning and from 5 PM — 7 PM. During those times you may have to stalk someone for a machine. It can also feel congested during those times since the gym is spaced by levels instead of just one big floor. I love that they have first Fridays where you can bring a friend because not everyone can afford to belong here.
Overall ACAC has ruined other gyms for me, because it sets the bar so high!

I have been going to ACAC for 2 straight years and love it. Love the gym wipes, towels, and lockers with locks (it is the little things that please me!).
Great workout center and I rarely need to wait for machines. I also like the classes, but not crazy about the fact that they seasonally change the schedule. I have been working out with Russell, my trainer, twice a week for two years and he is fantastic (hence the 5 stars). I have had a number of injuries and joint issues and nothing throws him for a loop; he always manages to find a way for me to accomplish a good work out. Sadly, one day I will go back to CA where I live (in VA for a job), and there is no ACAC there!

I really like the Short Pump ACAC. The gym is nice with the different levels. The trainers are helpful, and they have a decent variety of classes available. I tend to not go during peak times, so I’ve not had any problems with equipment availability or finding room in a class. I love the hot tubs and warm pools. And, complimentary towels are available (no more bulky bag)!!! The kid zone is the best! It’s got a climbing obstacle course and friendly staff and a lot of room to run and play, or just hang out and color/​watch movies. The only thing I don’t like about this location, as opposed to the Midlothian location, is the poor availability of the pools for kids. Also, the pool hours are not posted on the app, so I always feel like I’m taking a gamble when I want to take the kids for a swim.
This location is mainly catering to adults, as far as I can tell with the adults only rooftop bar/​pool/​tennis courts, and the restrictive pool hours, though the kid zone (kids only area) is super cool.

THE GOOD:
I’ve now been going for about 6 months, and can give a more detailed review. As I stated beforehand, I enjoy the instructors and classes. However, some instructors are far better than others. Leigh and Martin are the best spin instructors that I’ve taken from. I also really like Lindsey, but not the biggest fan of her music choice. (Sorry!) All of the staff is very friendly and helpful, too.
THE BAD:
My schedule permits me to go at 11:30 each day, which is part of the gym’s lull time. There is a lunch «crowd,» but it’s nothing to fuss over. I get in a great workout without stepping on anyone’s toes, both literally and figuratively. I have been at peak morning and evening hours before and it’s pretty unbearable. Classes will fill 15 minutes before it starts, you have to take whatever cardio machine you can get, and forget about the weight training section. If I had to go at peak hours everyday, I would be give it a poorer rating. Maybe 3? Maybe. The space is simply too small for the number of members!

Love the amenities and the staff is awesome (especially Christian!) the pool is always clean and the special events are plentiful. I just wish it had longer hours.

Wow. I thought I had it good with my Lifetime gym in TX, but this place… this takes it to a whole new level.
I worked out here while I was in the Short Pump area for work and was seriously impressed. From the friendly girls at the front desk to the well-​maintained gym floor to the quality of the equipment, this is clearly *the* place to work out. I don’t know how long this location has been open, but everything appears very new and clean.
I didn’t get to see the entire facility while I was there, but the areas I saw were enough to sell me. I am seriously disappointed that we don’t have ACAC in my area!
I will certainly try to visit again as a guest next time I’m in town.

I can’t even tell you how much I love ACAC. The modern equipment, helpful staff, wonderful variety of classes, and rooftop café/​bar and pool make this the Rolls Royce of gyms. I went for a tour and was immediately sucked in and got a membership the next week. Ever since then, I’ve been going every other day and I feel like I’ve learned a ton by having a membership. The instructors of every class that I’ve been to have been extremely helpful and informative. This gym has given me all of the tools that I need to improve my life. Even though it is pricier than other gyms in the area, you get what you pay for!

So far I have not had a good experience at this gym. The front desk Kelly has gotten short with me already 2 times in less than a month. I complained to management and they said this is not the first time they have had complaints about her attitude. So why do they keep her at the front desk? Who knows! Then the other day I attended a 5:00pm Vinyasa Yoga class in 85 degree heat because the instructors forgot to change the thermostat from 10:30 that morning when they had hot yoga. When I brought it to my instructors attention all she said was «you will be okay» and did not turn the heat down. Granted it was already 70 degrees outside. Anyway I am thinking of canceling my membership. It’s all Smoking mirrors with the rooftop pool but when summer is over all your left with is sucky classes and a snooty smart mouth blond at the front desk. No real workout!

This place is the real deal here in the West End! It’s a new gym with great equipment and great spaces for Yoga, multipurpose room, 3 Squad courts, 2 paddle tennis courts, indoor lap pool plus a warm water therapy pool. The Roof/​Deck has a pool and hot tub with a bar. Why would you not want to be a member here at ACAC??? I was a member at the COMPETITOR for 4 years! That place is an absolute JOKE compared to here! If you’re not a member here you’re missing out!!! It’s the simple truth!

2 words… rooftop pool. Another 2 words… Rooftop hot tub! If only this place had a movie theatre workout room like most gyms do now.

This gym is phenomenal. I can say this now only because I’ve moved out of the area and don’t have to worry about too many people finding out and overcrowding it… mentioning that it’s the nicest gym I’ve ever seen doesn’t do it justice. Every time I went there I wanted to give up my apartment and just move in, it was so nice. Everything is new, spacious, state-​of-​the-​art and pretty much what you would create if you were drafting up a fantasy of the ideal gym.
Personally, my favorite part was the pools, especially the saltwater lap pool with four lanes that was almost never crowded. Virtually all of the staff was really pleasant and the rooftop area was super-​swanky too. I used to live in LA and even the crazy-​expensive and super-​pretentious gyms that charged a small fortune to the fitness-​conscious couldn’t hold a candle to this location. It makes working out a real pleasure.

I worked out at ACAC Short Pump this week as a guest. ACAC Short Pump is one of the newest gyms in the Richmond area. I’ve been to ACAC in Midlothian before but this was my first time at the Short Pump location. This location is built upwards unlike the Midlothian ACAC that’s spreaded out. The gym area was very spacious and clean. There’s plenty of modern workout equipment for customers. If you’re into sports, ACAC Short Pump has a lot of tennis and squash courts. I was bummed because this location doesn’t have a basketball court. ACAC had a lot of workout classes going on during my visit. The locker room area was spacious. ACAC pool area wasn’t overwhelmed with chlorine which I appreciated. If you want to relax after working out, there’s a café area that serves sandwiches/​drinks. I thought the best part about this location was the rooftop area. The rooftop of this facility has a pool, hot tub, and gated tennis court. I really enjoyed the view from the rooftop. The rooftop alone is enough to make you become a member in my opinion. This gym is definitely top notch. I like how the facility was very clean throughout. The staff was friendly and very professional. Overall, I was really impressed with this gym. I would definitely get a membership if I lived in the Short Pump area. I give ACAC Short Pump a 4.5 rating.