Gladstone Animal Clinic LLC

If I could give this place 10 stars I would. Our baby was really sick. We went to the clinic, they got us right in to see the doctor. The entire staff was friendly and eager to help. The doctor was informative and compassionate. He didn’t try to over charge us for unneeded tests and explained the meds he was giving and made sure we knew we could come back if we needed anything to ensure our pets health. He reminds us of the country docs where we are from and that is refreshing since moving to KC. I really recommend this clinic for all your animal needs.

My dog & cat always get excellent care at Gladstone Animal Clinic. The staff is very friendly and compassionate and the prices are VERY reasonable. I would recommend them to any pet owner! Dr Richards is an amazing Veterinarian!

Seriously fantastic service. I needed my dog’s teeth cleaned, and from the get-​go they impressed me. I called to schedule a late December appointment and they made a point to tell me they were running a dental special in January, and I should wait for the better price. When I dropped my pup off, I felt so at ease. Dr. Schlager took the time to talk to me and explain the procedure and the possible costs and the pros and cons of different additional cost options, was honest about risks, and really left me feeling comfortable. The staff was communicative with me, and called with an update when my dog was coming out from anesthesia. When I picked her up, we had more great exchanges about my dog’s response to drugs, her care and steps moving forward. While I had just planned on using them for this dental work, I’ll be taking both of my dogs there for their regularly scheduled veterinary care now!

We have been taking our pets to Gladstone Animal Clinic for 38 years. The vets and staff have always been helpful and respected our babies. We have had ma

Recently moved to KCMO. My small dog had been itching for a few days, despite being on flea/​tick medication. I did a little homework, and ended up choosing to make an appt. with this vet. I was given an appointment that morning. All staff, including front desk, nurse, and vet were extremely friendly to me and my dog. In addition, they were all very informative about potential pet issues as a new resident to the area and treatment for my dog’s allergy. Vet even offered to change the prescription over the phone if the current treatment didn’t work, that way I wouldn’t have to pay for another appointment. So far, so good. Will continue to bring my dog to Gladstone Animal Clinic! :-)

This is the only vets office where my dogs do not try to bite the staff or vet. The staff is super friendly and I appreciate that they will try to get them in for an appointment at the last minute.

We have used this vet clinic for close to 15 years and have always had excellent, caring service. Pets are expensive especially when it comes to medical care, but I have no complaint. Today we had to have our pet of many years euthanized. She came to us as a feral kitten and brought us much laughter and joy over the years. We couldn’t have asked for a more thoughtful and compassionate vet than we experienced in Dr Lutton. It’s a horrible experience to have to have a much loved pet euthanized, but it is made more bearable by a caring medical staff. Our thanks go out to Dr Lutton and the entire staff. Over the years we have had to have several pets euthanized and the staff has always given us tremendous support.

Excellent care and help with our Guinea Pig. Very friendly staff and informative doctor. Took time to always give us updates.

I have been going to this clinic for the past 3 years. I love the girls who work up front and all the vets that work there. Everyone is super nice and loves my dog even though she doesn’t always love them. I also had a 15 year old cat who was diagnosed with diabetes. He has since passed but Dr. Rambo did an excellent job helping me with him during his last few months. Prices are decent and I feel you get what you pay for. It’s all part of being a responsible pet owner.

First, this is the dirtiest animal clinic I’ve seen. I volunteer at a shelter that is much nicer.
Second, I took my gerbil in and felt the vet had no real experience with them. He picked it up by it’s tail. When he left the room with it, I am not quite sure what happened but he came back saying the gerbil bit the tech and they «lost it» and then got it and it seizured. Which has never happened at home. Within half of an hour leaving, I thought my gerbil was going to die. It was a week before he started eating and drinking with me giving him water through a syringe. He was very active before we went.
I should say that the gerbil has had some ear problems in the past and I have taken him to Banfield pet hospital before. (probably a year ago) they treated him much differently and he was like new within 48 hours. This time I didn’t wait until it got as bad as it did before thinking it would be a much faster recovery. I have really regretted taking him there.

I recently took my Beagle mix dog who I had adopted fro Wayside Waifs to board her while I had to go out of town. Here ears had been othering her for several days before I took her to be boarded and I mentioned that when I left her there with them. I even called back half way through her stay to ask how here ears were doing, and state the fact that she had been shaking her head a lot and that I thought she may be having an ear issue. And asked the person on the phone if that was still going on and she stated to me that she had not noticed that issue at all. Well, when I go back to pick her up one of the first things she started doing was shake here head because of the ear problem which I was almost certain she still had. I said nothing at the time because I just wanted to get her home and play and love on here. After a few days at home the problem proceeded to get worse, and worse until I had to call for an appointment to have it checked out. When we arrived and waited to see the Vet. she still shook and shook here hear many many times and I noticed that none of the office people even flinched and ear at the noise it made, you see she have many tags on here collar and it makes a loud distinctive noise. That is when I realized that they had tuned her out. Anyway, buy the time the assistant was done looking at her she could tell that she had an ear issue, and stated so. By the time all the tests were run and stethoscopes used the bill came to $ 256.00, I was given drops to put in her ears twice a day for 10 days. I feel that if they had checked her ears when I called during her stay that they could have addressed this problem and could have had it solved by the time I came to pick her up and I would have been returned a healthy dog, but they didn’t and that concerns me very much and I am not sure that I will board her there ever again due to the lack of concern over each individual pet. If they did this to my dog, what will they do to yours?

I have taken my Labrador Diesel to there clinic 3 – 4 times. Great staff and reasonable fee’s…

I have been taking my dog to the clinic for the past 2 years. The staff is always friendly and excited to see my dog. I enjoy the fact that the veterinarians are willing to talk with me about the concerns I have. At my last visit the vet took the extra time to discuss different food brands above the normal «oh just buy the brand we sell up front.» He informed me on what to look for in labels and which brands he feeds his animals. I’ve always had a positive experience here.

Gladstone Animal Clinic is absolutely the best vet clinic I have ever worked with. The staff are incredible and they have not only cared for my pet but they have gone above and beyond to love them. I will never go anywhere else!

I adopted a mini rex rabbit from Craigslist about 2 months ago, and based off recommendations from friends who have rabbits plus the research I had done I decided to get her spayed. I didn’t have many problems yet with her that people with unsprayed rabbits have, but she was starting to get nippy with me, and I had read of cancer in female unsprayed rabbits being VERY common. So I made the decision to have her spayed. I referred to the MO House Rabbit Society website for exotic vets in my area, and Dr. Rambo at Gladstone happened to be the one most near my home. The interior of the clinic was very nice and making an appointment was very easy. I did get lost trying to find it and was 30 minutes late for my appointment. Honestly wish they would have just turned me away for being late. First off Dr. Rambo told me my 4.5lb mini rex was overweight. She is fluffy and sometimes rabbits look fat when they sit certain ways, but she was by no means overweight. Second he knocked the diet I fed her. I fed her 50% hay, 40% fresh greens, and 10% timothy pellets. I had done a ton of research and to me pellets are for people who breed rabbits to show or eat. I had a house rabbit. I tried to make her diet the most like what it would have been in the wild. I let this go, and went ahead and left Rue with them. He told me her surgery would be started at 10am, but that he would call me after. He did call me after to tell me she had a negative reaction to the anesthesia and had died before they even got to her spay. After further investigation I came across documents that support ketamine (which is part of the induction agent he uses) has been known to cause respiratory distress in rabbits and death. I called every other exotic vet, and not a single one used ketamine in rabbits. This was VERY disappointing to me. I trusted someone who I assumed had experience with rabbits, and I feel like they killed my best friend. When I asked about cremation for her they told me it would be 250 dollars for her to be cremated and for me to get her back. I thought that was a tad ridiculous for a 4.5lb animal so I called around and Wayside Waifs did it with me getting her back for 50 dollars. I did have to pick her up, which was another horrible experience. I picked her up on a Saturday. The office was busy. They had 3 girls up front and every single person kept forgetting who I was. Finally I had to say «I had the rabbit that died during her spay Wednesday». With a lobby full of people. They had zero empathy, and the vet did not even talk to me when he brought her and her belongings out. I received more sympathy from the people in the lobby waiting for with their pets. I had to ask 3 times to have someone cut off a piece of her coat for me. I know it sounds crazy, but she was unbelievable soft and her coat was a beautiful red. I wanted to have some of it to remember her by. I’m not sure on this clinic when it comes to dogs/​cats, but steer clear when it comes to exotic animals. This vet needs to update his knowledge on rabbit anesthesia and remember that sometimes less is more.

We had to put our sick cat down and they were able to take us the next day.
Dr. Richards catered to our detailed needs with sympathy to the point of sending a sympathy card.
We have been here a few times and contrary to other reviews, found them to be competitively priced. He will continue to be our vet and we highly recommend the whole staff.

All they care about is money… nothing else. We have been going there for years and have always known we paid more there, but it was close to us. The final straw is when we needed 2 cats to be fixed… around $ 400. NO PRICE BREAK ON 2 CATS FOR LONG TIME CUSTOMERS… even in this economy. They were really snotty about it when we asked.
Within about 6 months before, we had just spent lots of money (over $ 1000) on a cat that had to be put down due to cancer… we asked if they could wave the fee for the shot (I think it was only like $ 25), but nope. they looked at us like we were crazy.
Never again will we darken the doorstep at this place…
For those who don’t mind the travel… go to KC Spay and Neuter… $ 100 for both cats to be neutered… great place… great people

Great staff… never had issues… Should be 5 stars easily. But, after you have been with them for years and have spent a ton of money with them (especially on animals that end up being put down. then charge you the money to put them down after you spent over $ 1000), you would think they might cut you a break for bringing in two cats that need spayed. NOPE… $ 212 for each cat… sorry. I can do a lot better elsewhere.

Excellent staff who care. Vets are almost always available with a broad spectrum of knowledge. As a plus, they treat exotics (i.e. ferrets).