The Pet Stop

Happy to hear the owners are allowing a wonderful local rescue– tailchaser rescue to display their adoptable kitties here. :)

This independently owned pet store is such a great local gem. All the dog and cat foods they carry are high quality and the staff are very knowledgeable and can always make a recommendation if you are looking for something specific. This is my first stop when I need pet supplies and I always leave happy!

I have to say that I personally have had nothing but positive experiences in the store. This is the pet store that my vet uses and my vet recommended that I try this location as they carry food which suits my dogs health requirements (allergies, etc). I have to say that I’ve never had bad customer service here and in my experience it’s actually been the exact opposite. I have never had anything except good customer service experiences here.
Every time I go when it’s either the owner or his wife and they’re always very friendly and very eager to help. And I have to say they have an absolutely beautiful Doberman which is extremely friendly.
The time before last which I was in the owner actually spent about 15 to 20 minutes not only calling my vet but also took time specifically to walk me through the brands that he carried and recommend which ones would work.

I was worried about coming in here again to buy pet supplies since I have heard such unsavory things about them getting their dogs from puppy mills without vaccines and that’s probably why they don’t sell dogs anymore. But anyway! They were closer than petsmart so I decided to go in to buy rabbit food. They only had one choice for food, so now I’m about to leave for petsmart. Their selection is pretty lame, and their rabbits for sale look really sad. The owner isn’t friendly at all. So… Definitely not going again.

Today was the 2^nd time taking our cocker spaniel here for grooming and a bath all I can say is they are one of the best ive taken him to and ive taken him to a few places trying to find the right groomer. I live in stockton and I wont take him anywhere else anymore. I think the gentlmans name who grooms my Cooper is Ruben and the owner Bill is also very friendly and helpful, we also buy our coopers food there (Fromm) recomended by Bill and our dog lives it.

This store and its employees are SUPERIOR in any dog or cat knowledge for any questions you might have.
I have come here wanting dog food that is good for my dog since there have been so many recalls on dog food from the grocery store. This pet store stays up on all of the dog food quality control regulations and knows which food is good for which typr of breed dog! I have been coming here for almost 15 years and everytime I am blown away by their superior customer service and knowledge! Thank you!

I am sad to say that I was a very young, uninformed adolescent when I bought my puppy from this store. I am painfully aware now that a dog should NEVER be an impulse buy!
I purchased my dog here about 7 years ago and have never set foot inside again. My puppy was sick from day one. As directed, we took her straight to the *recommended* vet to get looked at. Of course they said she looked fine and merely said to keep an eye on her. A few days passed and her coughing increased. By this time I had spoken to a few random people in passing, who informed me that the store I had purchased my darling puppy from was evidently disreputable, as well as the *recommended* vet. To my shock, I couldn’t believe my ears! Given the advice of many, I brought her to a different vet who had also deemed the store as well as the veterinarian less than ethical.
At least 10+ different people told me similar stories. the apparent vet clears sick puppies to be sold, health problems due to the result of bad breeding, unsold dogs disposed using inhumane practices. the list goes on. The only bit of information that I can absolutely attest to is the sale of sick puppies and the conspiring veterinarian. Although I have to say, it all sounds very likely given the grief stricken stories I’ve heard. Even years later during a visit with a friend, I learned that he too bought a puppy from this same pet store and apparently it didn’t last but a year.
I am appalled by the practices of this store and it is only now that I am writing this review because I am shocked that it is STILL open! I absolutely support small businesses but sadly this is not one of them. I strongly urge you to support a store that deserves your money!

Pet Stop is the quintessential family owned small business. The attention to detail, customer service and in-​house services are unlike any experience gained from a large chain /​big box store.
Over the past couple years I’ve been bringing our dog here for grooming services. There are a couple groomers that work different shifts. They are both very pleasant to talk to and both do a phenomenal job. As chance has it, Ruben typically grooms our dog. He is very attentive and does exactly whats asked. A courtesy call is made when she’s ready and they always have her dolled up in a scarf or bow.
This is a small business you want to support. Give them a try.

We take our much loved 2 year old dog here for grooming. She loves Rubin and the other young woman who perform this service, The prices are reasonable and we always have a good experience. Two paws up!

We love it here. Love to support local business. I know the owner might seem a little cold at first, but he’s a really great guy and really helpful. The dog food prices are very comparable to the box stores.

I’ve been doing business with The Pet Stop for years. Got my beat friend and companion (a Corgi) there over 8 years ago. Always friendly and helpful. Orders food for his special dietary needs. Also helps me with my more current rescue dog.
Like to support local businesses and The Pet Stop is a true treasure!
Mary

I accidentally stumbled upon this store over a year ago when visiting friends in Gilroy. I like supporting local businesses and this is a typical mom and pop shop. The owner has always been friendly and professional with me and has gone out of his way to help. I bought two new puppies over a year ago from a responsible breeder and was shopping for dog meds and found the Pet Stop to be very competitively priced. I live in San Francisco where prices are much higher and at the time I couldn’t wait for delivery from an online retailer. The owner showed me how to apply subcutaneous shots as well as nasal sprays to the 4-​month old puppies, and took my order for some I.D. tags. Both dogs are doing great and never got seriously ill from going to different dog parks. There were bouts of loose stool now and then but I attribute that to chewing on plants during walks or eating stuff off the street when I wasn’t looking. Mind you, I also take them to the vet once a year for a physical and all their shots, which is expensive. The vaccines that are suggested, but not required, are what I purchase from the Pet Stop to save some money. In honesty, I could also buy all the required shots from the Pet Stop as well and administer them myself, but I don’t get down to Gilroy often enough and besides, it’s easier for me to get it all done on one day at the vet’s office. I just went to the Pet Stop yesterday, on Halloween, to buy some dewormer and heartworm meds for the dogs and the service was as top notch as usual; therefore, I wanted to leave a review because shopping there is such a contrast compared to places like PetCo or PetSmart.
PS: to (Andrea L.) the angry reviewer defending her son and his friends. It is nobody’s job in this world to watch your children except your own. Touching animals in a pet shop without proper disinfection of hands or shoes may kill them. I can also imagine how terrifying it must be for rabbits when six hands attached to loud boys suddenly grope them. It is your responsibility as an adult to supervise the kids in your charge instead of allowing them to run amok and then expect other people to apologize for the discipline you failed to deliver.

I went on here to find the phone number for this pet store. The owner is super nice and caring. I think everyone should know about this place and support our local pet store! His staff is also great! I will only shop there now that I have found this store and will tell all my friends about the great service I have recieved! I will also be taking all my animals there for their vacinations going forward.

We bought a lab puppy here over a year ago. Our dog was in great health. The store doesn’t sell dogs anymore. I took my one year old terrier to get groomed today. I’m very pleased. The people are freindly and helpful .They did a great job grooming. The owner usually has dog with him in the store.

I was looking on line to get the number and address of the Pet Stop for a friend, because I had such a good experience. I was shocked to see so many negative comments! I really think there are people that are a bit righteous, without knowing what they are talking about. I got my cock-​a-​poo there one year ago. A friend took me in to look at the puppies and I bought him for my kids on impulse because he was just soooo adorable. This dog is WONDERFUL. He had no problems coming home, never sick, had his primary shots already, is friendly and has a wonderful disposition. He was neither poorly bred nor poorly cared for. We love our dog and stand by our experience at the Pet Stop!

How much is that doggie in the window? Pretty expensive !
Please people, rescue a dog there are plenty of great ones. At least use an ethical breeder.
The dogs in this shop are in tiny little cages! It is creepy.

I have contacted Better Business Bureau, 7 on your side, and I am working on all the local newspapers, SPCA and anything else I can come up with to stop this man…
He is selling SICK SICK animals mainly parvo infested puppies to the public. We took one home and now it looks like our neighbors puppy might have it too… we have to wait another few days to see if my cousins puppy is sick or not… It’s so sad.
DO NOT SUPPORT THIS STORE

Place is a dump. I hate these hole in the wall animal jails.

My girls and I stop in periodically to see the puppies for sale. The owner «Bill» is a complete JERK. The other guy that works there is super friendly. Bill is most likely a jerk because he knows we just come in to see the puppies and don’t buy anything. The way I look at it, we are doing him a favor by playing with the dogs and letting them get some love. In my opinion, if you own a pet store, you better expect for people to come by «just to see the animals». I would NEVER buy an animal from him. I see his true colors in action and I think he doesn’t deserve my business or yours.

Great local owned neighborhood pet store. The owners is friendly and helpful.
I took my 93 lbs «puppy» there on the spur of the moment for a bath and grooming (it was time to get rid of that doggy smell). They were all booked up but the owner gave me tokens for the self service pet wash on Monterey Blvd. That made me a customer for life.