CVS Pharmacy

Worst pharmacy ever! It’s a 24 hour pharmacy, but they won’t release new medications until a pharmacist is on duty. Only one cashier working that can’t do anything. There are plenty of other pharmacies to go to. This place needs to get it together.

This pharmacy has taken a turn for the worst! My issue isn’t with the pharmacy technicians it’s actually with one of the newer Pharmacist. He’s unprofessional and always seems like he’s such in a rush that he can’t explain properly. First time I spoke to him I thought well it must be a bad day. Well today was the third time and it’s the same thing plus he was super jittery like he was on something or has a bad anxiety problem. He kind of was shoving the bag towards me trying to rush me out today 4÷30÷15. I noticed it a little but the person I was with asked me why I didn’t say something because he was pretty rude. If he doesn’t want to do consultations then maybe he shouldn’t be a pharmacist. I don’t like giving bad reviews but this needs to be said. I take my health pretty seriously and if I am going to pop a pill best believe I am going to ask a few questions. I used under 5 minutes of his time and he still seemed like he was bothered and rushing me. The only good time to visit this pharmacy is super late dawn hours the lady pharmacist is an absolute gem! She fills your prescriptions in a timely manner and explains everything thoroughly. I decided that if I visit this pharmacy again I will definitely do it when she is on the clock!

I usually really love coming here and have had the best help when needed but an employee, that I’ve never seen before names Sherri, was not helpful to me being able to use wats shown on an email and clearly is a savings I can use. Common sense would suffice.

Things have gotten better! The store seems pretty well-​organized and well-​stocked these days, and the employees are consistently friendly. I’m also super happy with the CVS card system. You can get emails about coupons (and really good ones too, like $ 5 ExtraBucks or 15% off your purchase), which you can then send directly to your card. Once you use your card in the store, the coupon is applied (they ask first in case you’re saving it). It’s so convenient and this way I never forget about my coupons!
I also like their makeup return policy. If you buy a cosmetic product and end up not liking the color, etc., you can bring it back for a full refund despite it being used.

I would have put a minus if it were allowed. One of these days, the DEA is going to shut this place down, least I hope they do. The only reason we use it is because they are open ²⁴⁄₇. But even that is getting old.
I have had pain prescriptions go flat missing. I have had only partial prescriptions filled and then told that for some reason, they cannot give me the balance.
There are two decent people who work the pharmacy, one is a pharmacist and the other is a cashier. One pharmacist has flat out called me a drug addict. One of the cashiers acts like she runs the place. If she stabs me with her long fingernails one more time, I will probably end up in jail!
I had forgotten until someone mentioned it that his used to be a Long’s. It certainly does not take long to run a store into the gutter! It is filthy and the merchandise is iffy at best.
I have complained twice to CVS’s corporate office, twice. The first time I got a very nice reply, the second time, nothing.
How can a pharmacy run out of insulin on a Saturday morning??? I was told it was first come, first served! When I asked them what we were supposed to do? I was told that they had no idea. Maybe we could just skip a dose or two? Not kidding. I was so livid. I went across the street to Walgreens and they filled the insulin in five minutes!
If Walgreens pharmacy had longer hours, they would not be able to handle the business!

i have been using the pharmacy for a while now they are friendly and very efficient weather its inside at the counter or the drive up as well very hassle free

This review is just for the pharmacy! We all know CVS is… meh…super marked up prices, but convenient when you don’t want to drive across town. But the pharmacy is one of the best experiences I’ve ever had! I can’t say enough about the staff. I have a very complicated prescription I fill monthly and everyone I’ve worked with has been extremely kind and helpful. Admittedly anytime I go to fill it, I feel guilty that I’m about to complicate someone’s life, but I always walk away feeling like they were happy to help me and have gone above and beyond despite the hassle. A special shoutout to Maria, Roxanne, and Brenda who have all been particularly amazing!

Just had my second pain perscription disappear after being called into the pharmacy. Called and spoke to management, still waiting to hear back. They claim they never even got the perscriptions even though I verified with both doctors they did. I think I’ll be switching pharmacies.

Pros:
Great selection of beauty/​cosmetic items! I always find what I’m looking for in that area.
Staff is friendly and helpful
Great coupons if you have a CVS card
Cons:
They do not develop film anymore
The pharmacy takes a l.o.n.g. time
The people hanging around the store are a little scary sometimes
Overall, I settled on a solid 3 stars because I do return to this CVS from time to time!

DON’T shop here! Awful! I used to look past the dirty store, but after buying something that had clearly been used and placed back on the shelf, I am done. To make matters worse, when I tried to return it, the manager didn’t seem to care and was rude! No thanks! I’ll go across the street to Walgreens!

The place to be if you need something quick. I’ll stop in to get some deodorant or maybe a birthday card. I always make sure to stop at the coupon center and scan my CVS card to see what deals they have going on!
They are open 24 hours which is a bonus. The CVS in Morgan Hill is not and I don’t understand that at all.
They have a Redbox movie rental inside.
As it gets later in the night it does feel like it gets a little bit sketchy but there is a security guard who hangs out at the front after a certain time

I go here for some of my prescriptions. Pharmacy staff is super helpful! I love the fact that they can also notify you through text message if your prescription is ready for pick up. Super convenient! Love their service and I love coming here for my prescriptions.

I love the pharmacy peeps. Always had excellent service and some even go above and beyond.

location is creepy, vagrants roaming about the parking lot. Store is unorganized and choppy. Dislike shopping here at all costs. kinda ghetto

I’m from Hollister but work in Gilroy, and have gone to this tore on occasion, back when it was Longs and since CVS took over. It’s usually not very busy when I’m there, but when I go I have an easy time looking and getting help if I need it. If I happen to be in this area, I will likely go to CVS. All in all, never a bad experience.

The one star relates to the pharmacy, not the store. I can’t comment on the store part because I don’t shop there. I recently switched several medications over to CVS. It has been nothing but a headache. Three times I’ve gone in to pick up the meds and I’ve had to come back later because there was always a problem. This latest time they said the problem would be corrected in 15 minutes. I came back 1.5 hours later and the prescreption was still not filled. I told them to forget it and I’m transferring OUT of CVS.

What can I say, I mean…
It’s convenient & it’s close to my home & work. I do have to say tho that staff can be boosted cause every time I’ve been in to ship something it takes forever. The store is clean & it carries everything too so can ya complain? Not so much.

No stars would be the rating I would give if I could. Just gets worse on a daily basis. The pharmacy is awful, the lines are terrible, they don’t have enough staff for the pharmacy which causes long lines, prescriptions to not be filled on time. It really isn’t the pharmacy staff it’s because they are consistently short handed, which comes down to a poor management. I miss Long’s drug stores, since it switched to CVS it has gone down hill completely. They don’t have brand names on half the items anymore, it’s gone to CVS brands, and some are substandard. The store was a mess this evening with items all over the floor, only one poor girl in the pharmacy because the other staff was on break, then long lines at the front counters. I just drop off my prescriptions and leave now, I don’t shop around. Just poor management, and CVS poor standards I guess. It’s too bad. I’ve been to a few other CVS stores and they are pretty much all a mess.