Avoid this place on a friday night!!! also they should really stop hiring rude high school waiters.
Edward T.
Classificação do local: 1 Basking Ridge, NJ
I don’t like posting negative reviews, because the livelihood of people is involved, but I also believe in honesty. In the interests of full disclosure, I’m not a fan of chain restaurants, and eat in them as seldom as possible(although my elderly father has a taste for the Olive Garden and I guess you could consider me a regular, albeit reluctant, patron of that chain establishment). I’ve dined occasionally at different Applebee’s with friends, and it’s always what you’d expect– lots of undistinguished but basically satisfying food for not a ton of money. Not this time. My dining companion wanted to come to this Garfield location, and, as it was her birthday and I was picking up the tab, I said, «Hey, no problem.» We were seated promptly, and we both ordered the Brisket Enchiladas, which looked immense in the photograph on the menu. I ordered the chicken tortilla soup to open. I had a Coke, my companion had wine. At some point after ordering, a gentleman, who I assumed was the chef, came over to us and explained that the dish we had ordered was spicy, and he just wanted to caution us. My thought was, «This is an Applebee’s; how spicy could it be?» My companion asked that hers not be too spicy, and I concurred. The gentleman was nice and helpful, but this had never happened in any Applebee’s I had ever been in, and some instinct was alerted in me. The soup was ok– nothing more, nothing less than what I expected. The main course, however, was something else again. The Enchiladas, which looked gigantic on the menu(and thoughtfully had a paper cup of Jalapeño peppers provided on the side of the plate), were puny indeed when viewed on the reality of the plate, more an appetizer than a main course. They were covered in white-yellow glop, and were lukewarm at best. There was more of the rice on the plate than anything else, but it was pretty tasteless. Again, I’m not very picky when it comes to chain restaurants— I’m aware of what I’m getting into when I go into one— but if I had 3 bites of meat in this ostensibly«meaty» main course, that was a lot. My companion complained about the lukewarm heat of the meal to the management, and they seemed to take it in good stride. But later, after we had left, it began to belatedly really steam me up. Places like Applebee’s are popular because they’re relatively cheap. However, upon reflection, this place wasn’t really cheap. Given the quality of the meals we were served, it was appalling. The next morning, I complained about the meal to my companion, and said, «We should have been more vocal about it.» She said the meal had been horrendous, then corrected herself; «It wasn’t horrendous, but it was very, very mediocre.» Again, reading negative reviews can sometimes prove entertaining, but I don’t like writing them, because I recognize that people in the restaurant business, especially the chain restaurant business, generally work very hard for not much money. And the people in this place seemed nice, helpful, and efficient enough when it came to service. Still, if the purpose of Unilocal is to give an honest appraisal, I have to be honest here. Maybe it was fluke; maybe not. But I left feeling cheated, quite frankly.
Catty B.
Classificação do local: 5 Manhattan, NY
I love that location. Their 2 for $ 20 deal cannot be beaded! Their steak and chicken is juicy and very tasty!!! The staff are very attentive and fast!!! Best Applebeas location and too good for a franchise restaurant!!!
Kevin T.
Classificação do local: 3 Clifton, NJ
Service is super slow, but the people who work are wicked nice. Unfortunately, nice people don’t cover for the terrible service.
Simona L.
Classificação do local: 1 West Dennis, MA
After shopping at home and living and walmart we wanted to grab some drink so this place was closer and we got there. We order drinks and appetizers coz we werent hungry at all but anyway… The server Steve P was a disaster very rude and unhelpful. 3 times we asked for water without ice and he brings whit ice, after he took our food without asking are we are done and at the end he brings us the check without checkbook. We will never come back just because of him, and the food was great as always.
Miguel A.
Classificação do local: 5 Elmwood Park, NJ
Great customer service. Food was great, pricing was reasonable. Well recommend if you want to dine out
Nightowl C.
Classificação do local: 4 Hackensack, NJ
I always like eating here after shopping at Walmart. very convenient. Never have to wait like the other Applebees.
T. L.
Classificação do local: 1 Nanuet, NY
Took my Grandmother to dinner there yesterday. HUGEMISTAKE! 1. House salad came to the table without dressing. Had to recall the sever to ask for it. The oil and vinegar bottles(separate) were brought to the table unopened. 2. The salad, warm with plum tomatoes that made me gag from the taste. 3. Could not get the beverage orders right. 4. My Grand ordered a baked potato and received a disgusting rotten potato.(photo) 5. The side order; mixed vegetables with uncooked(hard as a rock) carrots. 6. The server notified the manager of our disappointment with the service and came over and didn’t introduce himself, nor did he take responsibility for the incompetence of the staff preparing the food. If you want a steak, I suggest you either try another Applebee’s or not even trust this franchise to provide good service and fresh food.
Norma H.
Classificação do local: 1 Garfield, NJ
Horrible horrible service will not be back. I ordered coffee it was water and the girl told me to get it a McDonald’s WOW!!! Never again… shame on u…
Rach D.
Classificação do local: 1 Fair Lawn, NJ
Ate here with friends for lunch. Chicken wings had 2 hair strands. Food was soo cold when they served it to you. And the wait for the servers to take your order was way too long. If you want quick and fresh meal do not go to this place. Bad customer service.
Ernest R.
Classificação do local: 2 New Milford, NJ
The waiter was rushing and placed my soup and salad in first, my entre came out last and it was cold. My sponsor food came out last he ordered blackened Talipia and the waiter starts making excuses about to as why the Tapia came out last, the waiter was totally unorganized and inattentive. As a result I will not be ruturning to Garfield Applebee’s the service was unprofessional and the waiter was inattentive to his guests .he just apologized and doesn’t deserve no tip for his poor service.
Anthony B.
Classificação do local: 4 Englewood, NJ
Curb side was fast and quick I was really satisfied with the service and food.
Calvin W.
Classificação do local: 3 Teaneck, NJ
Applebees have been getting worse and worse everytime I go. highlights are the fajitas, the asian taco appetizer, and thats about it. I saw they had a craft beer menu. i asked the waitress what she had and she said«blue moon». I said what else. She said thats it. smh. service was slower than expected and meal(fish and chips) left me wanting more food(didn’t finish… chips were soft and fish was watery. I think I prefer TGIF.
David G.
Classificação do local: 5 Paterson, NJ
Really enjoyed all the food I ate today Carlton my server was very attentive and made sure we were satisfied patrons. I absolutely love the food and customer service I received today. Will definitely come back soon.
Ashley G.
Classificação do local: 5 Kearny, NJ
Ask for Isabella she was amazing waited for the food got the water and asked us for more things really friendly.
Colleen S.
Classificação do local: 1 Clifton, NJ
if you like over priced microwaved food, then you’ll love this place and any of there chains– terrible. would not feed to my dogs. waitress was a young kid, friendly, so i tipped her well, but the soup was way over salted, my buffalo wings hard as a rock… this place sucks. it’s a glorified burger king or mc donald’s. all sh_t food! stay away
Nicole P.
Classificação do local: 2 Lodi, NJ
So this Applebees is like within a half mile of my house and in the 3 years I lived in Lodi I have eaten here once. So thats somewhat of an indication of what I really think about the place… Anyways we got a gift card a while back and forgot about it till the other night and I was dead tired from work and had no intentions of cooking .So I figured lets try take out. We ended up doing the 2 for $ 20 meals bc we had a $ 25 giftcard. So I got the sizzling chicken and shrimp with a parmesan cheese sauce accompanied by rice pilaf and peppers. It was pretty tasty, I’m not gonna lie. We had the buffalo bites. They had a pretty spicy flavor, I liked them. I was surprised… My bf got the steak and red potatoes. He ordered it cooked well done, but it was literally bloody in the middle. I told him not to expect an awesome steak from Applebee’s, DUH… And for like $ 2 my daughter got a side order of fries. The portion size of the main entrees were a little skimpy. But for $ 24 in total, it wasn’t horrible. Would I got to Applebee’s without a free gift card? Probably not… But i may check out the half price apps after 10pm the other Unilocalers keep talking about,… Mediocre at best, but in a pickle maybe worth a try… PS Major stomach cramps about an hr after we finished eating…
Nick C.
Classificação do local: 3 Ridgewood, NJ
It’s Applebee’s. Applebee’s is the kind of place you end up when no one can decide where to go. Nothing really great here, but a few friends from high school like meeting up here for their 10pm happy hour. I’d only come here when drinks and appetizers are half off. Food is okay, nothing really sticks out. Beer selection is boring, but they usually have one good seasonal beer. Service is good, they don’t rush you to leave or anything. I’d only come for their late night special
Kyle H.
Classificação do local: 3 Saddle Brook, NJ
This place is a mediocre resturant and there is nothing to really brag about during the day. Prices are so so for really mediocre food. But after 10pm this place transforms into the best deals around! HALFPRICEAPPETIZERS! and awesome drink specials. I would never come here during the day but after 10pm ever appetizer is half off the original price and they usually have awesome drink specials. I had 2 Long Island Iced Teas for $ 9 the other night which is awesome. for food my favorite is the boneless wings, i love the classic buffalo. Nothing crazy to brag about but if you are looking for some good cheap food with friends at night this is a great spot. Not a good first date spot, unless you wanna look cheap.
Stephen D.
Classificação do local: 3 North Haledon, NJ
I only came here for half apps. Or server was extremely nice, very helpful, she told us specifically which drinks were cheaper and which I weren’t, she could have just let us order without explaining what the deals were, but she didn’t. I like the boneless buffalo wings, good flavor… chicken. None bad. I tend to hate the rest of the food here. Bt for $ 25 we got 2 drinks and some apps, can’t beat that.