Paula’s Nails

This nail spa is immaculately clean! The nail artists are all experienced, polite and very detailed in their work. There was no wait upon walking in and the pretty woman who did my nails gave me a free vitamin treatment. She made sure my nails were dry before asking me to pay. At this spa their priority is customer satisfaction above all.

Like most of these reviewers I LOVE KEVIN! He is my go to guy– worried that the secret is out, since he is always busy as it is. but he ALWAYS makes time for me. I personally have never had a problem here and that is probably because i ONLY let Kevin do my acrylic nails. He is funny and gives yo exactly what you want (even though what you say at first is ot what you really wanted) he does not let you leave unsatisfied.
PRICES ARE CHEAP… but it is a small mom and pop place, dont expect the fancy chairs and ice cold drinks. You really are just paying for the nails and service, which is great and affordable.
I have however noticed that the two stations in the front (his sisters and owners) also ALWAYS have long time customers at their chair and they are always so friendly.
Taylor is great at pedicures and picks out great colors and is honest… lol
MAKE an appointment– BUT also keep it, it is rude to make an appointment and not show up, bc your nail artist declines others waiting for you and loses that business.
CONS–
If you are picky with colors bring your own nail polish– they dont have much to chose from. But I always find a color, or Kevin does.
I also notice the older ladies that sit on the right side (when you walk in) always have a problem with a customer, at times it is awkward because the customer is right but the ladies take no accountability. SO if you can just avoid the right side (unless it is the first station).
I wouldnt recommend the waxing here… sorry

I would give no star if possible. I went to this place on Thursday to get my gel mani and pedi done. The lady who was doing my nail was talking in Vietnamese the whole time doing my nail talking to her co worker. Rude.
Long story short, the final gel nail set she did was looking very dull with some dust stuck inside the gel which the lady kept saying it’s hard to tell what’s there. Ha!
The nails started cracking right when I got home and ended up breaking my real nails. By Friday night I had to go to another nail salon to take them off and do completely over. What’s shocking is that other shop nail technician looked at my nails and told me what I got done was a quick nail and NOT GEL.
Obviously they effed up by not using the correct materials but charged me for full.
I will NEVER go there. EVER.

I will never patronize that place again I went in there was only one person getting her feet done I asked how much was a manicure and pedicure and she gave me the price the other technicians were not doing anything and I said okay I would like to get my toes and nails done and they said no I needed an appointment and just so rude very very rude I will never go in that place again to get my eyebrows done and on top of that I gave them two chances to get my eyebrows right both times they messed it up never again… anyway have a great day… I went to Utopia Nails… awesome friendly people always busy…

Kevin is the BEST at acrylic! He is soo friendly & makes you feel comfortable. Great prices also!

Love my nails. Kevin is the best. Best if you make an appointment. He listens to your request and pays attention to detail. Amanda is the lady for a pedicure she’s sweet.

I always go to the same place, but I decided to try this place out after work about two weeks ago, earlier this week when i went to my usual guy in Wilmington, he removed my nails and i had bacteria on them, he refused to put on nails claiming it could cause my nails to fall out. he said i can comeback in 3 weeks. This place gave my nails bacteria, their equipment isnt clean or idk what the hell they did but my nails are green, i had never encountered this problem until i came here and i always have my nails done. the nails were nice but not worth what im going through.

Worst customer service. Employee doesn’t know how to keep long term customers came in for a gel mani on Sunday and that same day they began to crack. Worse nail shop ever!

My go-​to place for mani-​pedi and wax. They’re such a welcoming and happy bunch. Doesn’t matter who works on you, they’re all really good at what they do!
I’m a forever customer!

This place sucks! They kicked me out cause the lady wanted to leave early…
Don’t go here

Ive known Paula since i was a baby ive never had a problem they treat me like family and Amanda is the person in the world who touches my eyebrows

Came in on a Friday at 6pm. I had called ahead to book an appointment. When I arrived, I didn’t wait at all. Got a perfect gel manicure from Anne. She really took her time and paid great attention to detail. Will definitely be back to see what their full sets turn out like!

Love how they were so nice and sociable but I wouldn’t go back. I didn’t like the fact that everything was so rushed and sloppy when there really wasn’t any other people waiting. The lady Amanda (really nice lady) cut me like twice and kept filing my skin not my nail really really harsh. Also notice that they used the same bag of the little pedicure tub from the other customer on me so yea I was grossed out. Lesson learned.

Great atmosphere! I started coming here about 5 years ago and although I don’t regularly get my nails done, they still remember each time and my dogs! Best to call and make appointment on busier days just to be safe!
Love all the employees!

Tried this place found via Unilocal because my usual nail place is closed on Sunday. Very satisfied. Thorough and sweet lady Lin perfected my gel mani. I even dared to change my nail color! Total make over for my overdue nail. Thank you, Lin (#7)!

I got my nails done here yesterday. I just had basic nail polish done.
The price was $ 8 cash only.
5 of my nails are either chipped or completely bare because the polish just fell off.
They need better polishes, and process to put on to polish so that it doesn’t just fall off the next day.

I have been going to Paula for years. I get pedicures, manicures, gel, acrylic and sometimes waxing.
Kevin usually does my nails and Emily my pedicure.
Although their equipment is not necessarily state of the art, the service and attention is way better.
Almost all of my friends and family members go to Paula.
They only take cash so sometimes It’s a bit difficult and I have to go out of my way to get it but It doesn’t really bother me because it is worth it.
I went there today without having an appointment so I wasn’t sure how long I would have to wait– as soon as Kevin saw me and knew that I wanted a fill and then a pedicure he arranged the time with Emily and took me in right away. I felt special like receiving the royal treatment.
Also, it was getting close to closing time but they didn’t rush me at any time, in fact, the were kind and said let it dry don’t worry. So, I always want to tip them well. They work so hard and yet remain courteous. They really know how to build relationships with its clientele. Give it a try, build a relationship hands on

This place is in a small shopping center w/​parking. the parking is very cramped up, so be careful pulling up. One exit/​one entrance. All of employees are nice and greet when you walk in. A pedicure is $ 13 and eyebrows are $ 6. That’s my usual. Paula does a very a great manicure and if you want a design, she does wonders. They always have a very interesting movie playing if you plan to stay for multiple services.
Con: Not every Lady in there can wax eyebrows.

Got my pedicure done here and it was SO PERFECT! Not to mention it lasted so long! Even when I tried to take it off after a few weeks. I’ve also gotten my brows waxed here several times. It’s $ 6 for eyebrows. They do a really amazing job and always attend me right away.
*got acrylic nails twice here now. Once with Paula and once with Kevin. Highly highly recommend them! They both take their time and are perfectionists! Can’t beat the prices either

I called in for an appointment on the same day but had to wait half an hour before I got sat. Which is fine — it was a busy Saturday afternoon and I was honestly surprised they even took my appointment at such a short notice.
The building is under construction but there was a small sign in front (it’s right across the street from Gardena Memorial). Parking kind of sucked due to the lot being small but traffic flowed pretty consistently.
Paula did my cousin’s manicure and Amanda did mine, they were both very accommodating and great conversationalist — customer service is essential in a nail salon. We were both done in about half an hour. The manicure including the basics (clipping, filing, buffing) and a short oil/​lotion hand massage.
My only critic is that my nails are different shapes. I asked for oval shapes yet my fingers all vary from squarish to roundish. Next time I’ll be sure to take a better look at them as soon as she’s done with the filing.
Overall Paula’s is an excellent place to get affordable work done on your nails! I’ll definitely be back again.
+ Great prices!
+ Great customer service!
— Must double check fingers before leaving.