B & H Company

DON’T BUY ANYTHING FROM THESE JACKASSES!!! I bought a robe from them as a gift for a family member, and paid expedited shipping. It was shipped out late, but that was only the beginning. It was defective upon arrival, the stitching was falling apart, and it had a large hole on one side. After many unanswered emails and phone messages (you can’t get a live person on their phone system) I finally received a RMA to exchange it for a good one. I sent it back (confirmed via UPS) and waited. After a few weeks, I was wondering if a replacement was being sent. Once again, no replies to emails, and my phone messages went unanswered. I have a list of 20 separate times I contacted them. Their ‘customer service is a joke. I finally had to contact my credit card issuer and dispute the initial charge. NEVER AGAIN!!!