Smart Buy Appliance & TV

I think this place is legit! Peter was a great help and seems like a really honest straight arrow! I told him my fridge in the garage died and I want to get a very simple and inexpensive replacement. No stainless, no ice maker, no water dispenser, etc. He pointed me to what I was looking for, no up-​selling, quoted me a price from the top of his head and honored that price even though it was really $ 25 more than he verbally quoted. And the fridge was already plugged in at the store so I knew it was pushing out cold. THEN, Peter said the price he quoted was the total price (including tax), AND since I didn’t have enough cash on me, he took what little cash I had as a deposit ($ 60) and let me pay the balance on delivery! BTW, he got his delivery service to bring the fridge within 1 HOUR of me leaving his store! Delivery was an additional cost, but the guys took away my old fridge and pushed the one I just bought right into place. It’s got to be the smoothest delivery transaction I’ve ever had besides ordering from Amazon. The unit I got had a few VERY SMALL cosmetic imperfections on the outside, but all the shelves and drawers inside look brand new. All in all, experience was awesome and saved me over $ 400 compared to an equivalent fridge at Home Depot (actually, my fridge is 1.5 cubic feet larger than the one at HD). To add, Home Depot could only deliver 4 days later from when I was in their store.

Great shop, cheap prices, and great customer service. I have recommended Smart Buy to everyone. It saved my life this last summer!

Went here to shop for a TV. They had a few Samsung TV’s in a variety of sizes and types. We got a 55″ Samsung 4K. Prices were slightly lower than Black Friday prices (which is around when we shopped) BUT we were able to get a better series for the same price. For example, we got an 8000 series for the price of a 6000 or 7000 series.
The price was better than advertised (craiglist) because Peter lowered the price of the TV to account for tax. He only did this if we paid in cash, which wasn’t a big deal.
As for the TV itself, it is in new condition. The only thing different about it is that it is a commercial TV (hotel) instead of a consumer one. From research, the pro is that commercial TV’s have a better cooling system or something that allows them to be on for longer periods of time vs consumer TV’s. This also helps with the reliability of the TV. The con is that even though it is a smart TV, some of the functions/​apps (eg. Netflix) are disabled due to it being meant for hotels. Also, you have to figure out how to unlock the TV settings to adjust picture quality, sound etc. Peter gave us a remote code to use, but that didn’t unlock everything. We had to look online to figure it out. So, once that was done, and we hooked up our Apple TV, the TV fit our needs perfectly.
I can’t comment on the appliances of the store since we only dealt with a TV buy. From looking around, they had quite a few LG’s and Samsungs, that had some dents or dings here and there. I didn’t look closely, but the prices seemed on par for Black Friday prices which are usually heavily discounted. They also have sound bars at decent prices, but we didn’t buy any as we didn’t have the cash on us.
In general, it was a good buying experience from a good guy (Peter). I would recommend it for TV’s, ESPECIALLY when it’s not Black Friday, or if you want a better series for the price. For appliances, you’d have to do your research yourself. I would give a 5 star for my experience, but took away a star for the trouble of figuring out how to unlock settings.

Waste of time. Go in there and they have a bunch of open box stuff… I wouldn’t trust it. They don’t care to help you find what you’re looking for, either.

I have been doing business with Peter since 2011. I have bought 3 tvs 1 washer and dryer, sound bar and microwave. Go to him for all my appliances. Very fair in telling you what you are buying and great deals. This is the right kind of person you want to do business with

Went in this morning to buy an AC unit and everyone there was extremely friendly and very helpful! They even helped my load it into my car for me. Bought my unit and plugged it in at home and have been nice and cool all day. I definitely recommend this place !!!

Just in time for the blistering heat wave to arrive, my air conditioner broke down on me! I went to five different big name department stores and all five of them were out of air conditioners. Luckily, I found this place on Unilocal and was very satisfied with my service.
Peter was really nice and was able to help me select an appropriate AC unit for my home. You get an 30-​day warranty in case of anything happens. The price is fair and if you pay with cash, you won’t have to worry about tax. Will be returning for my next unit!

I’ve gone to every appliance store this week and they are all sold out of air conditioners. I was more than excited to call and have Tim tell me he still had some portable air conditioners. When I came it was very busy but Tim & his staff were very helpful and answered all my questions and concerns. At first I was a little sketched out because his units were sold as is and most of them were not brand new. But it’s my third day using my new honey well 14,000 portable ac and I swear it was the best purchase I have ever made. My room is at constant 68 degrees and I am loving it.

My Fiancée and I purchased a Samsung showcase fridge from Peter and Tim. Everything was in order until the refrigerator was shipped and installed and we found that it had a PC-​er code. Luckily, this was something we noticed right away and we contacted Smart Buy. Tim came by in the evening to see if he could repair it but several trips later, we determined that the motherboard itself was probably the cause and they would order the motherboard from Samsung.
Several weeks later and we had a broken space still taking up the space in our kitchen. I called the store every few days for a status update, usually just resulting in «we’re still waiting for Samsung to send us the board». Eventually the response from Samsung was that they wanted it brought in to their facility to repair. Smart Buy sent out shipping company to come and pick up the refrigerator and away it went. During this time, Peter had offered to give me a loaner fridge for all the trouble but I declined.
After another week and more groaning from me, Peter said «enough is enough. I just got a new fridge in, you can have this one while we wait for the other one to be repaired». Two days later, I’m the happy owner of a fully functioning fridge.
Now some people might read this review and wonder why it has remained so high. Yes, it was a lot of trouble but a broken fridge is not the fault of the seller — it is likely a manufacturer defect. Peter and Tim escalated the situation in a controlled manner. First by determining if they could make the repair themselves. Then by requesting a new motherboard from Samsung, and finally shipping the fridge back to Samsung (at their expense) and giving me a whole new unit. Yes it took a long time. Yes it was frustrating as hell. But in the end Peter and Tim made everything right. I would certainly recommend them and buy from them again.

My boyfriend and I recently bought a portable ac unit and it works great. I must admit that I was a bit leary of the location at first, but we paid an excellent price, received a nice quality product and were extended super customer service from Peter. Will be back again when we need more appliances.

We purchased 2 portable air conditioners and they really helped us select the right one for our needs. They were patient with us and gave us lots of options. We ended up purchasing the smaller/​cheaper unit, which was the one he recommended (he didn’t try to sell us the bigger more expensive unit). They were a very nice team to work with and it was a pleasure purchasing products from them. Next time I need something, I will stop there first instead of the big box stores.

I was looking for a portable air conditioner for my apartment and everywhere I went such as Sam’s Club, Home Depot, and even Lowes didn’t have them. Then I found this place due to Unilocal.On the outside it may not look as nice as the big corporation stores but you can definitely get a good and affordable price there. The owner had us test out and take at look at available air conditioners and decided to try out the Homewell portable air conditioner for bedrooms. It was really good for have the price!

Came in bought a window ac unit and service was awesome price was good as well would recommend a friend and will return for future appliance thanks smart buy appliance.

Recently I purchased two portable air conditioners and a 65″ open box samsung TV.
Peter and Tim helped me, the price was very good and the products are working great.
Our family is very happy with the new TV and air conditioners.
Highly recommended!

Just got what I needed a Portable AC unit very helpful made sure everything worked good thank you Peter for your assistance

Hi this is «Skye «
Anyone who looking for to the Air conditioning I recommend the destroyer really nice service and good quality was a good price to.0!!check it out !!“if you need any air conditioning !!:)

Went here Saturday just for them to tell me that the price they have on craigslist is not correct. The guy told me that he doesn’t know how that it got on their with that price even though he said he is the one who does the internet/​cl pricing. Disappointing that this place is doing business like this, however i should have known being the location of the place and that there advertising is done on craigslist. Will just go to frys or best buy. Do not recommend… obviously.

I recently bought a refrigerator– Peter made me feel like an old friend– I feel I got a great deal– Tim in finance was easygoing and friendly– I will recommend them to all my friends and family

I’m usually a fun-​loving consumer but I’m so disappointed right now.
We bought a washer and dryer from Tim. He said we were getting «floor models» that were «maybe used at a trade show». This would mean, the washer and dryer were never really used by a consumer, right? Wrong! I just moved into a new place, bought new bedding for my son which came with a comforter. I was excited to use my fairly new washer because it was so big and shiny. The washer ripped up my comforter in at least 3 spots, it’s completely unrepairable. We called to ask if they could replace the plastic ring that had jagged edges all the way around it, on the washer to prevent tearing of any other materials washed inside, but they only smoothed down the surface! My sons comforter set cost $ 50 and they didn’t refund me that, neither did they replace a part that probably cost less than the $ 50 comforter it chewed apart!
The one star is for the repair of the dryer that sounded like a shoe was inside while drying, at least that sound is gone. Otherwise, I would have given them no stars at all.
I really wish I had a five star rating like the rest of those who Unilocaled on this company.

Peter from the store called back and explained that the store was closed for the holidays. He exchanged the refrigerator within a week with a new one that has none of the issues that the previous one had. It just works perfectly!
Very satisfied with the brand new refrigerator and Peter said he will definitely help even after warranty expires if there is any problem.