FedEx Office Ship Center

This review is because of the incompetent manager Victor. Please get rid of him asap. This is the second time I have had to turn around and go to a different fed ex because he won’t accept my packages. I am a full time ebay seller who has been shipping stuff for years, I never have any problems with my packages unless victor is around. He is not helpful at all and rude. He does not care about the business or the customers. Please get rid of this useless piece of trash you call a manager.

ZERO STARS is more like it. Victor needs some training on how to answer basic questions. My family and I arrive with the print out of the tracking number which states it has been delivered to that location. Victor doesn’t greet us, say hi or anything but holds out his chubby hand for the paper. My mom hands it to him he takes one quick look and asks us who B. Craig is? Ummm the heck if we know. So we tell him that and he keeps asking us who this person is. We tell him many times WE DONT KNOW! Then he just stands there so I ask him if he could look up the tracking number in the system… do something! He then had the nerve to say a little respect would be nice. Where was the respect for us let alone due diligence for your job. Respect Is earned not given and he didn’t have not once inch of it. We left still not know where the heck our package was but I know one thing is for sure, he has a CORPORATE COMPLAINT coming his way. Mark my words! Lastly I hope you read this Victor. YOU NEED HELP! Being a center manager is not your forte! You are terrible at your job and don’t have any urgency or desire to help people. Sharpen up your skills or get a new career-​oh wait it’s too late… YOUR TOO OLD! Sorry Unilocalers I went off on a tangent but bottom line… go elsewhere. Don’t waste you’re time here!

I forgot his name but it started with a «U» helped me tonight and he was excellent. It was a half an hour before closing and I wasn’t expecting to get my project finished but he didn’t make me feel rushed what so ever. He helped me get everything completed.

Fast, friendly service. What else do I need to say? I just hope my package gets there. Not to say anything about FedEx, but for the past 5 years that I have used USPS and UPS I have an issue of some kind with 60% of my shipments. I am really hoping that FedEx pulls through for me so I can start using them from now on! :)

Go in around noon. There is a different level of service depending on who you get. There is one lady… she messes with people like shes drunk or slow maybe both. Everyone else is really cool and does their job without power tripping. Just remember there is no space allowed in the boxes and you have to «H» tape all the edges. At this location I recommend printing out your labels before hand.

OK FEDEX place. The lady who helped us was polite and did her job well. The place does need a little renovation. Things were a bit messy, no decors, just very steril place.

Never again! 2^nd time poor service shipping product back, clerk helped customer that came after me. Then turned completion over to less experienced clerk. They said they would finis taping and putting on fragile sticker but it would be later. I asked if I could do it and then they could not find the fragile sticker. Waiting outside will not leave until complete so far one hour

Place is hard to find. Walked in on my lunch hour with a big package and stood there for a few LONG minutes wondering if anyone was even in the place. Finally a gal popped her head around the corner from the back partition and said, «I’ll be right there» and disappeared again for at least another minute or so while I stood there holding a 20 lb box. I had already preprinted the label and simply wanted to drop it off but wasn’t sure where to put it between the 3 locations in the counter that were available. They all looked closed. But everything was handled when she did show back up and the dark haired gal was helpful.
But it was an awkward experience to say the least.

Fast and clean, always take work packages… I’m in and out. They even notarize legal documents for you-​but call ahead.

I had to return a pillow that I ordered online. The vendor provided me with a prepaid shipping label and since it’s a fairly large package, I decided to drop it off at the FedEx office itself instead of using the drop off box. So I went during my lunch break. First, it was nearly impossible to find. It’s hidden in this giant business complex. I had to wait 10 minutes for any of the sales associates to be available.
So once I go up to the counter, this lady with blonde hair, very sweetly says «Oh the package can’t have any empty space in it». I tell her,” um this is the package it came in and that’s how it was shipped”. She goes «well, yeah I know but we can’t take it without it having some filler in.» Then she proceeds to smash the top of the box down to show me that there are empty spaces. WHAT THE FUCK? Next she tells me she could put in filler for $ 4. Dumb Bitch. How is it ok for it to be shipped to me in the same package without any filler, but I can’t send it back the same way?! I told her no I don’t want to pay for $ 4 and left.
I was so annoyed but I googled the next closest FedEx location — which was in Cypress and drove there at mad speed. I went up to the counter and was immediately greeted by a young man, who asked if I was dropping off. I said yes, he printed up a receipt and handed to me. It took less than a minute and no bullshit about filler. I honestly think that lady is trying to upsell shit. Shut the fuck up and take the damn package. I will never go to that location again.

DO NOT GO HERE!
This is actually a good location for me, its a small store but it’s literally 1 minute from my office, so I can drop things off during my lunch break. I usually use my online account to pre-​label everything and just drop off packages.
How do you have a bad experience when you just drop off a package?
I was dropping off a box, correct measurements and weight was listed. The lady that took my box, took it and pushed down on it with her weight, then said, «its not a box anymore so you cant ship it. I can stuff it for you, and then I can accept it as a box.»
SERIOUSLY?!
IT ISN’T THE SHAPE OF A BOX BECAUSE YOU PUT ALL YOUR WEIGHT ON IT!
Long story short, I paid the $ 4.50 for her to stuff the box with paper, which she told me that she will do later because it would take a long time. She probably didn’t since I already stuffed it with shipping air bags (oh, btw would have popped if someone put all their weight on it).
Let my waste of $ 4.50 be a lesson to you. This place will rip you off whatever chance they can get because they do not get enough business.

Stopped by here with my boyfriend to drop off a package. The rude and preoccupied worker there told us what’s wrong with our packaged and so we repackaged it. We didn’t mind redoing the package, but he acted like we were bothering him by standing and working in the store. I think we were interrupting a college football game he was either watching in the back or listening to on the radio… either that or he was just mad because he had to work on a Saturday morning.
Rude service.

OMG! I almost had a heartache trying to get to this location!
They should inform you that it is IMPOSSIBLE TO FIND! Store sign is not lit! Cannot see from the street! Do not look for a large typical FedEx/​Kinkos store!
I found a location on the way home from work that had a late express drop off time. On the Friday the drop off time for express was at 6pm. Perfect!
I was driving on empty and figured it wouldn’t be a big deal since it wasn’t far. Well I kept driving around and around and around looking for this place. I kept thinking «how is it possible that I am missing this location?» Unbelievable!
Finally at about 5:50pm or so, I get their number, call the store and ask them to start my mailing label for me. Apparently they could not do that but said that they will stay open as long as they can but not much after 6pm. I told them to make sure to hold the Express guy! I ask them for specific directions on how to find their store. They tell me to turn left at a stoplight, turn right into the shopping center (which looks abandoned), and then come back towards the main street and turn left. Where the f00k is this place?
I FINALLY see it and it’s this small little dinky store!!! I was like whatever. Park. Run in! I get inside. The guy says I have to write in the information; address, telephone, etc. I was thinking «YOU’VE GOT TO BE KIDDING ME!» They were really nice though. They held the guy even a few minutes after 6pm. A lady said out loud that she was waiting for this girl to come in that hysterically called and I waved my hands and yelled «That was me! I made it in!» hahaha…
Good times in hysteria lane.
Hard to find but these people will help you out man! For that they earned their 4 stars. :D