Hot wings were old and burnt up last time I’ll use this place. Service is slow to say the least. Took them back in offered no excuse
Tierney T.
Classificação do local: 1 Haymarket, VA
I went through the drive-thru and could barely understand the gentleman taking my order. When I pulled up he did not greet me at all. He took my credit card, and handed me the food. He didn’t speak to me at all. I won’t be going back. Customer service skills: 0.
Darryl J.
Classificação do local: 2 Gainesville, VA
OK, I Have been to this particular KFC at least six times in the past three weeks, and I cannot help thinking there is an issue here. Twice my order was wrong and I had to return to the store for corrections. Each time, it seemed the chicken had been sitting under heat lamps for hours. Yet it is luke warm at best, and this last time, JUSTTODAY, I ordered a two piece with biscuit, and what I got appears to be the two smallest pieces they could possibly have found. AND it cost me $ 6!!! For two small pieces of cold chicken and a biscuit??? REALLY? I have continued visiting this location because it is literally within walking distance of where I am staying. But, I think I may get into the car and DRIVE further if it means a better experience.
Summyya S.
Classificação do local: 1 Bristow, VA
Worst mistake ever coming here. The staff is extremely slow, and does not understand how to provide even adequate customer service. Ordering was a nightmare, the employee was mumbling and I could barely here him. Also, the staff was on their phones instead of getting food out to customers which created longer lines and longer wait time. I guess this is what you get with fast food though.
Craig M.
Classificação do local: 1 Gainesville, VA
I wish I had checked Unilocal before going in. We had not had KFC for a while. in a nutshell, slow service, a tad dirty, but the capper was the jug of ice tea. I drank a sip after pouring and it was sour. held it up to light and it was swimming in moldy tea crud floating around. obviously poor adherence to KFC methods and procedures.
Jane C.
Classificação do local: 1 Gainesville, VA
This place might not last til next year.
Lahani E.
Classificação do local: 2 Manassas, VA
Really? The first two times I come here you’re out of Pepsi max. So yeah. Im a vegetarian but I ordered a chicken sandwich here twice for my boyfriend. other KFC restaurants used and on the menu there is a picture of the special sauce. You know, the orange one and every time his sandwich has had mayo on it. If he wanted mayo he could put mayo on at home. C’mon guys. You fail. Try harder.
Martin G.
Classificação do local: 2 Gainesville, VA
I just come here when for some reason, my brain wants some of this kind of chicken. Then I kind regret right after I finish my meal. The place itself is clean and efficient a standard fast food joint.
Ameen D.
Classificação do local: 1 Winston-Salem, NC
Filthy and greasy with a horrible bathroom. Employee casually skipped washing his hands. enough said
Daniel B.
Classificação do local: 3 Manassas, VA
I’ve wanted to try the doublicious sandwich since the first day it came out. It was lunchtime and KFC was right there so I thought I’d give the $ 5 doublicious combo a try. This KFC didn’t do anything wrong with the sandwich but the sandwich was just ok. There was plenty of sauce, nice and crispy chicken patty, and decent bacon. I just didn’t think the Hawaiian bun was much different and the cheese was very mild. The potato wedges were warm, fresh, and nice and crispy. Don’t go near the restroom. One of the worst fast food restaurant restrooms I’ve ever been in.
Bryan C.
Classificação do local: 1 Centreville, VA
Looks like everyone already said what I was going to say. Bottom line, this place sucks. Just avoid it at all costs.
Vanessa P.
Classificação do local: 1 Manassas, VA
This is the most poorly run KFC I’ve ever seen, ever. A while ago I went and ordered a personal pan supreme… they had to make it. Took them 15 minutes to bring it out to me… and for some reason they gave me an extra one for having to wait. Like 1300 calories wasn’t enough. So anyway, the Beau and I stopped to try the grilled chicken earlier tonight. We get there, our order is promptly taken by a nice kid(drive-thru). After paying, we pulled up behind the two cars in front of us in queue to pick up their food. WEWAITEDFOR15MINUTESBECAUSETHEYRANOUTOFCHICKEN. AREYOUCLUCKINGKIDDINGME!!! YOU’RE K-F-C(c for uh… CHICKEN???)… Anyway, they didn’t do anything to make it right and the workers who were working the pick up window were freaking rude and totally unapologetic. I’ll only be back if every other restaurant within a 20 mile radius shuts down.
Neal E.
Classificação do local: 1 Haymarket, VA
Needed dinner fast. Stopped in at KFC Ordered a six piece Family Meal — extra crunchy, plus large sides of mac and cheese, mashed potatoes, a regular side of cole slaw, and gravy. It also came with a side of 3 biscuits. I was curious about the boneless wings, so I ordered a small order of five. When the guy called my order out, he started to go through the order to check everything — and he stated a «5 piece» chicken dinner. I told him no, I had ordered six pieces. I didn’t, and I am not even sure how one would do that as there were only four different Family Meals available — and NONE of them came with five pieces. So I showed him the receipt — SIXPIECES! He grudgingly acknowledged this and added a piece of chicken. The place was cluttered and dirty. There were napkins on the floors, the counters, on the floor of the kitchen area, as well as other stuff on the flloor. I went to the restroom while I was waiting for my order, it was visibly dirty and stank of mold and mildew. When I got home, I found that he had given me regular chicken, even though I had ordered extra crispy(my receipt indicated extra crispy as well). The food was not very good. The best thing about the entire meal was the mashed potatoes. That’s not saying a lot. Not sure if I will ever go back.