Bob Evans

I was with my niece and a few of her friends for lunch and very disappointed with the service here. The restaurant is nice and clean and the staff was nice however, I don’t know if they were understaffed or something but after our orders were taken, it took almost an hour for us to receive our food and the place want even crowded. What was worse is that the food was COLD! That’s a big boo for me because I love coming here to eat. Maybe an off day but for now, one star for this experience and they didn’t even try to make things right or to ask a manager to come out. Sad

I cannot believe how bad the service was at this location! Firstly the host was sloppy and kept seating people in the wrong order. We almost gave up to sit at the bar because he sat 2 other people who were behind us on the list before us but the family ahead of is started yelling and they got everyone seated.
The server took our order and then came back to ask if we wanted more coffee but as we were answering no she was already walking away! She didn’t even hear us say no. She came back to fill the cups and we said we don’t need and she goes– oh too late. Then she forgot to bring out the bread and again when she brought us our plates she asked if we needed anything which we did and started walking away when we were mid sentence! Honestly I couldn’t believe how awful she was! On a sided note the food took forever to come and all we ordered were eggs, hash browns and bread that never came. The hash browns were also undercooked.
We will never go back and you shouldn’t go to this location either.

Not the best Bob Evans I’ve ever been in, but a solid 4 stars. The layout is really open… my friend and I were commenting on how we’ve never seen one like it. It was clean and well kept. Our orders came out in a timely manner and our sever was great. She was friendly without being overbearing. The staff at checkout were also very friendly.
I’d have no problem stopping back by this location if I was in the area. :)

I hate Bob Evens! Like when did they start serving horrible tasting food? I ordered steak & eggs and the steak tasted like bush meat.

Well here we go again.
I want to like Bob for breakfast I really do. But they make it so hard.
Summary. Service was OK. Order was wrong. Twice. Eggs were cold.
But that wasn’t the problem. Its they way they train the staff.
I’ve had exactly the same experience two different times.
I arrive at a nearly empty restaurant around 7am for breakfast. I watch a couple of staff members chatting about their day, or the Bachelor, or Idol. Who knows but it isn’t work. And I wait. And I watch. And they see me. I figure the hostess is in the back doing something important.
And I wait and watch. They finish their inane conversation and voila. The hostess was one of them and she finally comes over to seat me.
Seriously. This has happened to me 3 times at different locations across the east so it must be part of their training.
Bye bye Bob. I’m done with you.