Went in to the store today and was greeted/services by the most obnoxious person I’ve encountered in a while. I was so annoyed I literally walked out fuming. I called to complain to a manager who actually made me feel listened to and like he actually cared. I returned later and was helped by the sales associate the manager referred me to. He was super accommodating, patient and kind. I received amazing customer service! This was so appreciated considering my experience earlier in the day. I would definitely return and feel comfortable letting management know about any issues because they will listen and resolve any problems that arise.
J C.
Classificação do local: 1 Englewood Cliffs, NJ
Absolutely lazy, rude, obnoxious sales reps. Went to open up 4 new lines with 4 new phone purchases(almost $ 2,500 worth of phones alone), and came out empty. Sales reps were not willing to help, but pass time on their own. Chewing gums, listening to music. Yes, they were busy browsing the music lists on their company provided smartphones. Will NEVEREVER visit this joke shop again.
Natasha A.
Classificação do local: 5 Newark, NJ
I’ve been a costumer of T mobile, before they were even renamed Tmobile, they always have great deals and promotions. And now no contract is great, and everything is unlimited for a great price. Also, David is always a great guy for a help! He is very outgoing and helpful! Thanks to him I always get everything the best!!! :D thanks!