Panera Bread

I love Paneras Chai Tea Latte… but the wait to get it is insane. They never have enough people working, and the people working always look confused. Why does it take you 5 minutes to type in my offer for a latte? Oh and by the way, you don’t have to confirm «that’s all?» 3 times… I said that’s what I wanted and that it. Just put the damn order in. Once the order was in it still took 9 minutes for one latte, it’s ridiculous.

Worst ever. I got the pick two and it was an absolute joke. Got mostly bread and had to send it back. It came back worse and I ended up getting a refund. The manager didn’t even take one step to accommodate. Left starving and pissed off. I would leave a picture but that would just be cruel. Wish I could give NO stars.

Bad management… Alot different experience tonight then most. 3 – 4 people on break leaving one in the kitchen and 1 going between the registering. Oh and by the way the boy in the kitchen gets alot of credit he was doing dishes fixing the broken soda machine. Why why why would u put 3 – 4 people on break at once and another boy walking around on his cell in another world. I hope this management doesn’t stay this way other wise we will be going out of our way to another location. Oh and why i am writing this review sitting here watching another young boy walks into the kitchen doesnt wash his hands and gives a another kid friend co worker a spoon and he walks out with the spoon in his pocket. Strange

When I’m in the mood for a bagel or soup, Panera Bread has always been my go-​to café-​bakery based fast food chain. There are many options to choose from and a lot of them are healthy. That’s if you can avoid the bakery counter, pre-​made sandwiches with lots of toppings and sauces, delicious bagels and decadent drink options. But no need to fret, the nutrition is printed on their menu board so it’s up to you to choose how healthy you want to be that day. They have some healthy breakfast items, salads, sandwiches, power bowls and soups. And you can even customize items to make your dish healthier as well. I usually substitute egg whites on my breakfast sandwiches and get rid of the cheese.
Some of my other favorite items are their breads and soups. Every morning fresh dough is delivered to the stores and I love the chicken noodle soup, black bean soup (for lots of protein), and if I’m feeling decadent, the baked potato soup. My favorite bagel is the cherry vanilla that’s offered only in the month of October. And for every other bagel-​day, I like the asiago and french toast bagel. And that hazelnut cream cheese is to die for. It’s nice that the coffee is self-​serve and that they offer a lot of varieties of creamers, sugars and cinnamon. But the downfall last time I went, is that they had four containers of creamers, three were half and half and one was 2% milk. Schwhy?
I haven’t had bad service here yet, but sometimes it gets frustrating when there are employees walking around behind the counter but only one register is open when there’s a long line. The entrance leading to the registers is small, so there’s no where for the line to go. I find these things happen a lot at Panera, and they must have a high turnover because there’s constantly someone new being trained and it makes me worry that my order will come out wrong.
So in a pinch, the coffee is decent, the bagels are fantastic and I love their breads and soups.

This place is AWFUL! There’s no customer service period. My husband and I visit this place like 2 a week for breakfast and always get the same thing. This morning the tomatoes sauce in our sandwich taste disgusting after one bite we both decided to ask for our sandwiches to be remade with fresh tomatoes.
Omg it was ridiculous how much attitude I got. The girl that makes the sandwiches tells me that this tomatoes are fine and the they don’t expire for another 3 weeks and that they come in a huge bag and that it most be me. «What do you want me to do?» She said. I said can you please just make the sandwich the way it should be with fresh ingredients. So we waited for like 10min and when I walked back to the counter our sandwich weren’t even started yet. I was pretty ticked at this point I felt like I was being punished for some reason. I asked the girl what was the problem she said «I’ll get a manager cause I don’t know what you want!» With an attitude of course. The suppose manager came out (later I found out she wasn’t even a manager just a shift supervisor) same story not helpful and rude. I’ll avoid this place in the future they’re rude and catty.. I SAW THE YOUNG SUPERVISOR AND THE SANDWICH GIRL JUST LAUGHING ABOUT THIS SITUATION.

One of the better Panera locations !

Worst Panera experience to date. Horrible, horrible service and such an attitude from everyone on staff. The line was 10 people deep at 9am and the manager and cashier were standing off to the side talking. 3 – 4 walked out after 10 minutes of this.
Once she came back she had an unbelievably catty attitude towards the next person in line and it continued with me. She made sure everyone knew that she was unhappy and never said «Thank you» or anything to that effect.

This is only my 2^nd time to Panera Bread and I am more than impressed with not only the quality of food but also the customer service. It was my first time to order togo and I had 3 separate orders. While waiting on my orders, Sebastian was extremely friendly and attentive to my request and so was Mark. I feel they both went out of their way to answer my questions and put my order together correctly (I have a prego coworker so this was exponentially important hers was correct lol). As a consumer, I appreciate the attention to detail and the timely manner they completed my order. Especially being I was leaving immediately afterwards and not eating at the location.
The food… I had the Thai Chicken Salad which has to be my new favorite salad! Phenomenal flavors but light, crisp and refreshing.
Thank you Panera Bread for a great experience. I will be back.

The service is sooo bad here, prepare to be ignored and wait. Today only 3 people walked into the back to hide while one cashier took orders for the line of 4 – 5 people. I have to sneak in the back someday and see what is more important back there than customers…

Many years ago when Panera first made its appearance in the rural upstate NY area I come from, I was in love with it. The bread is great, and they had yummy sandwich options, and broccoli cheese soup in a bread bowl is pretty much heaven. The You Pick Two combo was reasonable around $ 7, and it didn’t feel like a chain, more like a café. Now a good 10 years later, I’m a lot less in love with Panera. The prices have increased with the combo being closer to $ 10 (but so have the prices of everything so you can’t really fault them), but I don’t feel like it tastes as good as it used to.
In the past I have almost exclusively ordered the Bacon Turkey Bravo half sandwich with a soup. I LOVE the tomato basil bread the sandwich comes on. The Mediterranean veggie sandwich also comes on this bread, so it’s also a winner. Pretty much any time I’ve ventured away from this bread I’ve been disappointed as of late. My most recent trip I came in exclusively for their new broth bowl. I was feeling under the weather and wanted a hot soup. I ordered the quinoa and egg broth bowl. It was lunch time, but the service was fairly quick, but when I got my broth bowl I just wasn’t thrilled. It wasn’t as hot as I wanted it to be, and I’m just not sure the flavor profiles are quite right. The most overwhelming flavor was an acid/​citrus flavor. It may just be a matter of preference and taste, but I don’t know that I’d get it again.
Panera does have some positive aspects (aside from the tomato basil bread). It’s easy to make healthy choices here as the nutrition is posted on the menu as well as full nutrition info customization on the website. The cookies and bagels are good, and in general I find the service to be very friendly. It’s just not as good as it used to be for me, and definitely not one of my top picks.

Horrible, horrible service. I thought the cashier was really rude, didn’t want to be there, & impatient of me. I love panera, but I refuse to go to this location again. They also had like 5 desserts out that were left & it was only 7:30. Very disappointing.

Refrain from ordering after about 7pm because they tend to not care about how they make your food after a certain time because they just want to be done and go home. Sandwich was missing bacon and was saugy and gross. Greek Salad was just lettuce with 2 olives 2 slices of onion no yellow pepper no pepperoncinis. WHAT A JOKE AND WASTE OF MONEY. if you’re open until 9pm but half ass it after 7pm why stay open for the extra two hours? It’s only wasting your employees time and pissing off your customers. NEVER AGAIN.

I used to LOVE Panera Bread. Serious love! But lately the quality AND quantity of the food has gone downhill. The last 2 chicken salad sandwiches, LITERALLY we measured, had ONE tablespoon of chicken salad. ??? We gave them multiple chances, but won’t be going back. Very sad!

It’s much the the same as every other. Decent staff, decent fare, great customer service but they never have 2 of the same quiche available. So I get to wait 21 minutes while they bake. Bloody annoying. This is the 3^rd time in a row this has happened. I could understand perhaps if it wasn’t at 8:00 but…

I didn’t receive what I thought I ordered Manager came over and gave me a full steak sandwich at no cost. I didn’t ask or expect it. I had paid for what I received. Thumbs up!!!

I’m a big fan of Panera Bread. Always have been. In general I give Panera Bread 5 stars. I have been to this location one time and it has to lose a star because of what happened.
Let me just preface by saying I love their tuna sandwich (on honey wheat). Also in the am I will often stop at a different location for a bagel and coffee and I have eaten my fair share of the carrot cake cupcakes.
Ok, so I went on a Sunday in february. Ordered the Tuna on honey wheat. I pay, go to wait for my sandwich and the guy nicely apologized that they are out of honey wheat. Not the end of the world however it would have been nice to know when I ordered. Of course they were out of the next thing I wanted and then when i decided to go with something different… the grill wasn’t working. Again, they were very nice and polite and it has nothing to do with the employees however I wish this all would have gone down a little better because I was starving and pretty much ate the cupcake while I was waiting.
I do love that the calories are posted on the menu although it guilts me out of 75% of their food.

I am a regular here and always enjoy the food and service, but today it was really off. Since it’s a Sunday midday it’s a very quiet day here during the week it’s a busy place. So since there were hardly any customers to take care of you would think everything would be above what you would normally experience here. First off waited at the counter for five minutes because there was no one there to take my order. I ordered the smokehouse turkey grilled panini which I have had many times here and the chicken wild mushroom soup which is my favorite as a matter of fact it get a star all by itself. My order was up and I don’t even think the guy bothered putting on the panini press because it wasn’t grilled not even he slightest and the turkey was still cold from the refrigerator. They were also out of two different packets of condiments.
Note to the management your place should be just as good on the weekends as it is during the week please look into it if you continue to want my business at this location.

Service is pretty good tonight. Not busy either. Young lady at the counter was very polite. Check number 129 797
Or 7774 3337 0573 4202 4152 35 order #197
Food quality at every location is great.
Except tonight.
I had the chicken Tortellini Alfredo combo with Caesar salad a baguette and my favorite smoothly.
The Caesar salad wasn’t bad as in spoiled, it was fresh, but the worst Caesar I’ve ever had. Flanagan’s is much better.
Really Panera bread, it’s a Caesar salad! You can’t have the best Caesar salad in town. With every thing else that’s great at Panera, just saying.
Disappointed !! But will be back.
Get the bean counters off the calculator and spend a little more on a better salad and pass the cost onto the consumer. We won’t mind.
knowing a little more cost for a salad that’s off the chain is well worth it. Like everything else on your menu.
One more thing. Thank you. I noticed your sign on the wall. 17 million to charity.
Good job!

I like Panera for lunch or afternoon break. The staff is polite and the soups/​sandwich combo is the best option for the price. Make sure to ask for chips instead of the hand-​cut piece of bread that it comes with. I mean by all means I love your potato soup in the bread bowl, but bread on the side screams carbs overload to me. Sign up for their keyfob card program and get a free cookie or $ 2 off food every once in awhile. :)

Let’s think logically for a second here.
Let’s say you were at home, you’re also on a diet. Okay so you are at home feeling hungry (because you’re on a diet), and you want to make yourself lunch. You explore your options and rule out any clearly calorie packed meals like pastas, a burger, cake etc. You decide to make yourself a healthy sandwich and on this sandwich you put turkey, tomato and lettuce, that’s it. Bravo to you on your healthy lunch choice.
Well let me tell you, if you get this exact sandwich made at Panera, plan on spending 24 weight watchers points. If you are not familiar with weight watchers, you get 26 points A DAY. I just ate majority of my day’s points on a plain, dry turkey freaking sandwich, are you kidding me right now?! Go check Panera’s website if you don’t believe me. They offer up their nutrition info in the back corners of the site where you can peruse a list of cellulite inducing sandwiches who pretend like they are healthy but secretly pack 41 GRAMS OF FAT.
What I am upset about here is the disillusionment. Panera throws out words like «artisan» «all natural» and «antibiotic-​free» blah blah blah, making you think that what they are serving up is going to be healthy. It’s not.
And don’t even get me started on the mark-​up here. Prices seem to continually rise and just this week I came in for lunch and walked out $ 9.11poorer for a «you-​pick 2» for a salad and a cup of mac and cheese. Please. Oh– the mac and cheese is 61 grams of fat. Watch as I go kill myself now.
I love the food here, I like the atmosphere, and even during the lunch time rush you typically get your food pretty quickly. But for real, for those calories I can go stuff my face with french fries and chicken nuggets, all while saving a few bucks.
I am just trying to bring some light to this scandal. You can cross Paneral off your list of healthy lunch options and add it to your repertoire of cheat-​day restaurants.