Kim’s Nail Spa

I live in the neighborhood and only go to this salon when my regular nail place is closed. I hate to admit it, but I have gone here many times but just out of sheer convenience (its the only place in my neighborhood open late).
First, the nail technicians are terrible if you want anything more than a basic mani or pedi. When I had acrylics they made me bleed because of filing too hard AND my nails were filed crooked! When I went to my regular nail place, they were appalled at the state of my nails and told me to go and demand my money back. Thinking back, if I had more time, I would have.
The next time, I had a gel manicure. While I liked the selection of colors, she made the gels way too thick and my nails look fake and sloppy — I didn’t know you could mess up gels, to be honest, but Kim’s managed to do it and I can’t remember the technicians name.
Finally, and perhaps THE WORST, is that the owner is not only RUDE but a CROOK. I got a deep tissue massage there, the cost is $ 88 and is clearly listed as such on the huge price board behind the front desk. Mr. Kim (or whoever he is) charged my credit card $ 165!!! I almost signed the receipt until I looked and saw what he had done and immediately complained. He said the technician «told him the wrong thing»… yeah, right, they all look scared of him. Then, another time, I got just a pedicure, which is $ 22 and he charged me $ 23 and claimed it was tax, but the price board behind him says $ 22 — screw this CROOK!
Needless to say I’m never, ever going back and I gave this place way too many chances. Stay AWAY!

I’ve been going here for years now. Yes, it is more expensive than other nail salons in the area. However, I feel like their polishes are not watered down like other salons. I used to go to a cheaper place and my nails were always chipped or cracked by the second day.
I always go to Anna for my nails and Sunny for my facials. Anna always takes good care of me. I’m a nurse and my manicures usually lasts be about a week. Not bad since I’m always washing my hands! I try to go first thing when they open so I don’t feel rushed. I also make sure to have an appointment. I’ve never had an encounter with anyone being rude (except the manager who can be mean to his employees). Everyone always greets me with a smile.

I had previously came here and got a full set with gel and they did a horrible job. I decided to give them another try and the lady that did my gel manicure this time did an amazing job. She also did my pedicure and it came out alright but she was really nice and funny and made it an enjoyable experience this time around.

I was at shock at what happened today. I stopped by to get a mani and pedi at 7pm. I havent been here so i didnt know who was good. I was told to sit in a chair and a russian lady named Frida started removing my polish. Oh boy was she unpleasant. First of all, no hi hello whats up.anything. She didnt look at me in the eye and just started removing it rudely. At that time i felt uncomfortable and wanted a different lady to work on it. She then proceeded to rush when there were only 2 people in this store. A mani-​pedi should at least take 50mins-​1hr if youre not doing them together. She managed to finish mine in 35 minutes. (20 on pedi.15 on mani) If she did a good job then i wouldnt have been annoyed. She did a horrible job. She messed up my cuticles. Theres nothing more to that. I really wanted to talk to the owner but he wasnt there. She thought i was going to give her a few dollars for tip so she «jokingly» mentions about tips. She should be lucky i gave her 5. AVOID FRIDA! Im not surprised this location has 2.5 stars.

I spent $ 53 on acrylic nails with a gel coat. I paid for it on Tuesday and by Thursday my nails were chipped and cracked. By Monday 2 nails no longer have polish. The nails are cracking and just look horrible. And I have a very important dinner to go to and now I have to go pay for my nails again. I would never go back to this salon.

This is a beautiful salon with some very skilled technicians. However, I have to admit that some of them are very rude in general. I have seen a Russian and Indian lady giving a very sweet and hardworking receptionist at the front desk a hard time and unfair treatment in the couple of times that I was there. They seem to be just money hungry and selfish on the inside, not following rules and disrespecting their coworkers.

We usually visit another nail salon for our pedi & mani spa. However, we decided to try a new place just to see what’s out there and it was closer to my sister’s new home. My sister and I had two elderly ladies, which is fine with us. They did not greet us and the place wasn’t very clean. They did not use any bag over the tub nor did the tub look clean. I was concerned about putting my feet in. I am very big on sanitary. The tools did not look like they were sterile either. We had the oriental pedi spa and French pedi. My French pedi looks hideous w very thin white lining that did not over the edge. Both feet were uneven. On top of that, they charged us extra, which didn’t reflect the displayed price. I was upset, but couldn’t say much because the lady was elderly. I didn’t want to hurt her feelings, but I paid for the service to have my feet well taken care of and I expect it to be done nicely. Otherwise, I could do this by myself at home. Very disappointed and will not return.

I decided to give this place a try because they were next to Umi Sushi. So after my lunch I head on in and the first thing that gets me are the prices. My god they are expensive there, but out of convenience and lack of time I decided to go through with it. I had the awesome luck of getting Frida. Awesome older Russian lady with so much to talk about. It was a pleasure having her take care of my feet and hands and she did an awesome job with my eyebrows. I think, regardless of the price, I’ll come back only for Frida. I feel and looked refreshed.

This place is expensive I’ll give you that. But if you find he right person it’s well worth it. I go to Hong every time she’s amazing ! Her fingers have been blessed by the Gods! M-​W they have a lot of great deals and offer a rewards program! If you can’t get Hong ask for sunny !

I have been to nail salons that do a crappy job, but this by far is the worst nail salon to go to! The staff is extremely rude, the owner is rude, and rushes to get things done. I went with a few friends, and they didn’t even give us a few minutes to pick out our nail color, just kept telling us to hurry. While we were getting out nails done, we noticed that they do not sanitize their nail cleaning/​trimming products. The lady that was working on my nails stated she was going to paint my nails first, and then file my nails and remove the cuticles, its just easier, she said!
These nails came out to be the worst that i have ever gotten, please do not waste your time and money going into this salon. This place should get shutdown for being unclean. Customer service was very disgusting, 4 out of 5 on my nails are bleeding from each side, when i finally lost my patience, the lady working on my nails just laughed and said it was the color. I will NEVER GO BACK! Never have i seen anyone mess up a gel manicure this bad.
HIGHLY DO NOT RECOMMEND THIS PLACE!!!

Wonderful service, they really take good care of you, park your car, refill your parking meter, bring your car around when you are done.
Love the place… go there every Monday.

I only go here for waxes and I only go to Rosa. A little pricey but she does an amazing job. ONLY ASK FOR ROSA!

Only come here for Frida and rosa. They are the best! I always get my Brazilians with them only! Once the girl at the front desk told me they couldn’t help me and had some other lady who did not know what she doing help me and then this other lady came in to help. I was so unhappy with them! Always ask for Frida and Rosa if you want to get it done!
I’ve gotten a mani pedi before however it’s too over priced so I don’t remember how it went.

Hi, I’m Ivy and I recently visited Kim’s Nail Spa because of a saddening fact that Breezy Nails was closed. So, I thought, this is a great opportunity to experience a new nail salon & up my Unilocal game.
Anyway, I’m a college student and I had a nail technician background. I am picky to a point with who do my nails and how it comes out of the nail salon. I am that girl who expects great customer service, skills, and just an overall great experience.
I came in for an acrylic fill-​in & my nail shape is stiletto/​claws. I came in in a cheerful mood that my babies were gonna get taken care of. I wanted my claws shorter but still as sharp and ON POINT.
I was very disappointed. The man that was doing my nails was a man with the age of 50 and I asked him politely for a stiletto nail. The way he was doing them was lengthy (time wise) and being completely bias, unprofessional and should not be handed a nail certificate if I was his teacher.
My nails were butchered! They looked like bullets rather than cat claws.
No hand massages (when this spa charges so much for spas and «special massages»)
He wanted to charge me $ 21. I did. But would I have told him no? ABSOLUTELY.
FYI, we pay nail salons because of a job well done they do to our nails and the customer service provided. I was gonna leave him the moment how I saw my nails were filed a $ 2 bill.
I’m appalled. I have never experienced this type of nail service before.
Also, the way he was painted my nails… LORD. Learn some 3 stripes, please! My sides weren’t painted and I had to tell him repeatedly that I needed them covered.
Worst experience. Will never go back for nothin’.

I have been coming here for almost 10 years. This place is awesome. They remodeled the place about two years ago. Its so chic now. Peter is the best for massage, pedicure and manicure. Frida is great for threading. They have a great special for gel manicure for the time being. I am only giving them 4 stars because although I don’t mind pay the prices because the service is good. This is not one of those cheap nail places if thats what you are looking for. They do have monday thru wednesday specials that makes the cost comparable to other lower priced salons. But their regular rates are a bit up there. The massage chairs are awesome! They give an excellent massage those chairs. Its included with your pedicure if you don’t want to spend extra on a massage. It has a 10 minute cycle but they will turn it on for you again once its done if you like. If you make an appointment they are really good about taking you as soon as you walk in the door without a wait. There is a wait without appointment during peak times. But in general there isnt one off peak times since the place is huge. They offer everything from waxing to facials. The best thing about this place is that they are open late — 10pm during the week. I work late so this place is very convinient for my schedule.

I apologize in advance for this lengthy review. But, this must be reported.
I understand that some people are complaining of the prices of this salon. Honestly, the prices were average and not overly pricey. I am the type of person that is willing to pay above average prices for good quality & beautiful work. However, that is NOT what I received when I came here.
I am not from the area where the salon is. I was unable to travel to the area of my regular salon to get my acrylic refills done. I had an event the next morning, and wanted them done fresh. So, I decided to try this salon out.
The place is beautifully decorated and looks welcoming. I was greeted kindly at the door. I asked if they offered nail designs. She said that they could paint whatever design I wanted. I was seated with a nail technician, who began to criticize the nail art that I had on my nails. It had a beautiful floral airbrush design that she said was not nice & «too busy» for her taste. (Why does she have to tell me her opinion about someone else’s work that I loved?)
She was very rough in her filing in doing my refill. She dug into the cuticles of half of my fingers to the point where a few of them were bleeding. She filed the edges of them crooked. I told her I wanted them to be squared. She kept saying that she liked them rounded. (I thought I was the customer?)
Then, I showed her a picture of how I wanted them painted, just a french paint design with nail art of a little daisy flower on top. She said that she wouldn’t do it because she thought it would look «tacky» and believed that just a silver line above the white color looked prettier. If she didn’t know how to do it, she should have just said so. Personally, I think she was just too lazy to do it. It’s not like it was busy at that time. I was informed that they could do this. What is the problem?
Then, she tells me that if she does do it, «it will be too expensive.» What is considered too expensive for me to pay… is for me to decide not her. I came in with an airbrush design on each nail — clearly I am accustomed to the fact that any nail art would cost extra. Isn’t this a business? Shouldn’t you try to give the customer what they want, especially if it is a service that you’re supposed to be able to provide? That’s the idea of «Up-​selling.» I am the customer, NOT HER!
After deciding to only have the french design, no nail art, I left feeling completely dissatisfied with sore fingers from her filing.
TWO whole days later the acrylic was already lifting! I tried adding nail glue to keep them from coming off until I could get to my regular salon. On day FOUR, a fungus had started to form under one of the nails. NEVER, NEVER have I had this happen to me in all of the years that I’ve been getting my nails done!!! I had to have to regular salon completely remove everything.
Horrible customer service by the nail tech, poor work on my nails, cheap products, and who knows if her tools were actually clean = these are all enough to prevent me from ever going here again & to make me willing to talk anyone else out of going there either!
STAY AWAY FROM HERE!!! There are plenty of other places in this area to go to instead, if you cannot go out of the area.

They get two stars because all of the staff in there are disgustingly rude except for Maya. She takes her time while doing your nails and makes you feel comfortable whereas the other staff will finish your mani/​pedi in 10 minutes leaving you with crooked nails that will without a doubt chip 5 minutes after you walk out the door.
I love Maya! Like I said she takes her time with each of her clients and fills you in on the specials of the day. (Sun-​Wed, mani/​pedi are 28 bucks I think.)
Place is nice to look at, most of the time its clean, I’m noticing they aren’t sterilizing the tools like they use to before which is a little annoying but I can’t find another nail lady like Maya =)

One word: expensive.
Yes, there are quality people here, but it depends who is on duty because it’s such a hit or miss for my wife. The receptionist here is relatively friendly, though.
There are other vendors on Union Turnpike near 188^th Street that do satisfactory work for significantly less money.
And when it comes to professionalism of appointments, forget it. The staff will make you wait even though you had an appointment or, worse, interrupt your appointment to handle another customer… WHAaaaaa!!!

Love coming here, tranquil atmosphere is a plus. Anyone you get pretty much does a neat job and the paint jobs are long lasting. While a bit pricey definitely worth it. I like my manicures to last, so those extra dollars are not an issue for me… Love you Kims…

My wife and I have been coming here for quite some time and this is a good salon.
I don’t get where the negative reviews are coming from, because this is a very nice salon and all the girls (and guys) are very friendly. The hours are great too, 9AM-​10PM. More than just a nail salon, they have a full variety of spa services as well.
True, they’re a little pricey, but what many people fail to realize is that quality isn’t cheap. I always have to chuckle when I see some spoiled little princess roll up in a brand new Audi and then fuss about the price of a $ 10 manicure. Seriously?
I’d be willing to bet some of the issues people are complaining about are more likely the result of their own prissy attitudes, and not anything related to the service received.
This is a nice salon and it’s an asset to the neighborhood.
Always a fan!