The UPS Store

A complete waste of my time. I came to drop off packages and it’s closed at 4:30pm when it’s posted to be open until 5pm. At least 2 other potential customers walked up after I went back to my car to write this review and find another UPS location nearby.

Geez… bad experience with the service. They are not helpful at all. They do not want to answer any question or help you. Hopeless … I will bring my business somewhere else.

$ 10.00 per signature for notary services.

Extremely poor experience. I had to drop off a return via UPS. The box I was returning was not taped. I assumed that they would allow me to tape the box as a couresy. I was charged $ 2 for 2 strips of tape. Did not expect that.

well, I don’t really expect good services in a post office, but this store is the worst one I ever experienced. Only good thing about there is no customers, never be crowded here, but isn’t that for a reason?
the lady who works here shows a lot of attitudes EVERY TIME to EVERYBODY. She doesn’t help you with anything at all. Since this lady stay at the store all the time, how can this place ever get a 3 stars or above review?
You will have to buy the tape from the shelf or they will charge you 1 dollar for about 4 inches of tape you «borrowed» from them.(USPS won’t charge you for using their tapes, well, not many places will charge.)
NEVER USE THE PRINTING SERVICE HERE! They charge you for both printing and minutes you use their computer seperately. (Not all UPS store does that). 1 piece of paper may cost you about 5 dollars in total. I hate that Amazon requires for UPS drop box so I have to come here once in a while. If you can make you own choice, do not come here!

This is concerning a package that UPS tried to deliver last week. They left a note that it would be forwarded to the UPS store (did not bother to state which store). I made contact with UPS and they were able to direct me to the correct store. When I went there they were not able to find it. Finally I had a long talk with my usual driver. It was a fill in person who left the note. My normal driver called and confirmed that I could pick up the package at the store being reviewed. The woman at the counter took my ID and looked around and said it was not there. She then asked another person to help her. While they were doing that I saw the package sitting on the counter. I asked the first one if that was it. She said, «I don’t think so». I asked what «I don’t think so means». No answer. In fact it was my package however they would not give it to me. The second one said because of restrictions it would have to be shipped across town to another store where they would call me when it was ready. OK, does any of this sound lame to anyone else? The manager who they got on the phone for instructions refused to talk to me. OK, does this sound a bit lame?

No one here in and out fast no questions asked! Got my receipt and I was out of there. Returning a defective necklace back to store.

Came here to print ONE PAGE at 4:45 on saturday. Waited 10 minutes for her to finish working with another customer and then listened to her explain to me that she couldn’t print out my one page document because she was closing in 5 minutes.
Would have been nice to know before I waited all that time on line that she had no intention of helping me before closing. DO NOT GO HERE. Customer service is crap and they take forever to do THE SIMPLEST TASK. If you can’t print a one page document in under 5 minutes, QUIT YOUR JOB RIGHT THIS SECOND.

Came here just after store opened to get some copies and get a document notarized. The staff was friendly. I was in and out of the store quick. The only negative — I was on the way to San Francisco when I realized that my wallet was missing. I called them immediately and they said they will look for it. I gave them my number but no one called back to provide me with any information. I went there in the evening and they did not have my wallet. My bad luck, but I wish they had been a bit more helpful while I was all panicky

Tried to print a pdf file there. Spent 10 minutes on the printer and 10 minutes on the computer and nothing worked. Asked the lady many times for help. She never bothered coming close to take a look, just kept saying waiting, it’s working, your file is wrong. And I was the only customer in the store. Went to the other store the file was printed immediately.

I needed to find a UPS store nearby to drop off my package, and this was the closest store around. It’s located conveniently at a local plaza very close to me so it was easy to find.
The store itself was small but it has a lot of selections from packaging to sending that package. I came pretty early in the morning (almost right when they opened) to drop off a package. I didn’t really have much interaction with the staff since it was early (definitely not a morning person) and that I wanted to drop off the package really quickly before I go to school. So it was pretty quick. I think I came too early for the staff before the staff could realized and I felt that they were somewhat taken off guard when I came right when they opened.
They were very nice though. They greeted me and I have them my package and the transaction itself was every quick and easy. I will definitely be coming back for that quick drop off.

Came here to open a mailbox. Gosh, it was so easy and painless. The workers here are so nice and easy going. She explained everything in full detail and very kind.

Friendly and efficient. They are open full day on Saturday and that’s a big plus.

Nice service. I liked my experience here. I did not look at her name but I am pretty sure it must be Cindy who helped me out at the store.

Good customer service Cindy was fast. Listen to fellow Unilocalers. Excellent. Extremely helpful.

I always come here to ship or mail an emergency packages. As always, Cindy is very helpful and I admire her patience even I have many questions to ask. She provides an information that is really helpful. I also like her suggestions. During my last visit, she made sure that my package was completely safe in the box that she recommended and even put many bubble wrap inside to make sure it will not break.

Great store! One stop shop! I can do copies, faxes, printing, scanning, notaries, shipping UPS and even mail USPS! The 2 young ladies that work there are always so nice and helpful. always a clean store and they are very quick at assisting you. I reccomend this location!