Jack James Towing

I couldn’t ask for a better to accompany you call they ask all the right questions asked if you were okay give you an ETA and they’re there very reasonable very professional and I highly recommend them everyone there was very congenial and they treat you very special thanks again. James towing

I have had the unfortunate need to call these guys twice in the same week. Both times they towed my car out of harm’s way (the first time out of the middle of a busy intersection) with speed and efficiency. Tony and the other driver were both professional and courteous. I can’t recommend Jack James Towing enough. In fact, they were recommended to me after first calling (via google) one of their competitors who told me that if I wanted it done fast to call Jack James. And its too bad some knuckleheads are giving Jack James zero-​star reviews because the Police towed their cars – don’t shoot the messenger!

Horrible, horrible company. My car was towed on valentines day, from the mechanics house, for reg issues by police. After spending a week getting that handeled, because all paperwork was inside vehicle and they wouldnt let me retrieve it, i was finally able to go get my car out. Super happy to have it back… or so i thought. After paying $ 1200 just to jack james for storage, i get in my car to find out they had stolen EVERYTHING from me. Numerous tools, car battery, my house and storage keys, at least $ 10 in change, even my valentines day present still sealed and wrapped in the box. Their response? My problem, not theirs. Its my word against theirs. Im totally disgusted and disappointed. My drivers door lock is even broken now from them trying to get. And guess who is responsible for the damage? Yep, me. And they have police contracts. Hmmm

I found out about this towing company from my local Firestone shop. The Firestone store manager Victor recommended me to use them.
I needed to be towed from Cupertino to Firestone in Hayward by Southland mall. Called them up, they gave me a flat quote over the phone and the driver Joseph arrived with in a 30 min.
Joseph was very professional and helpful with all the questions that I had.
In general my experience was 100% positive with 0% surprises.
Definitely will use them again

Absolutely the best Service on the planet. Professionals that I trust with $ 100K+ Show Hot Rods, Kustoms and Muscle cars for towing. Been using them for many years.

Well I didn’t expect to have my truck towed today (I know who does). I talked to Alan he was very kind and informative. In the past I have had drivers rush to get my truck on their rig and go. I was very impressed with the driver Brain, he made sure to take extra care not to damage my suspension or wheels and tires. Great service great experience.

So my work van broke down in Pittsburg CA and my shop contacted a towing company to tow my van back to the shop. I waited 3.5 hours for them to arrive. When the guy finally showed up he put my van on the flatbed but then said the load was too much for the flatbed to handle. After sitting in my work van over night waiting for that company to get the proper rig out to pick me up (which my dispatch called then at730am & at noon still no word) My dispatch center called Jack James towing and they promptly got to my location and Alain had my van up on the flatbed before I could blink. I was so happy to have the whole ordeal over with. I had spent a total of 14 hours in the van it was not a good time.
Thank you to Alain and the crew at Jack James Towing
Ray @
Rescue Rooter

i was involved in a horrible accident and Jack James towed my vehicle to my home. The driver arrived in a timely manner, was polite, and friendly with my child he made a bad experiance a positive one. Will definately be calling them again should i ever need road side asistance.

These guys were awesome!
Our crashed vehicle was towed and they waited for us to arrive so we can retrieve our belonging from the car even though we were running late. We couldn’t thank them enough since we needed to retrieve our belongings that same day and any other day would have been a disaster for us.

I had a horrendous experience with this towing place. Really! As the previous reviewer mentioned, you will experience hell on the earth! No other person should experience the pain I had to go thru to get my car back.

Horrific. If you want to see hell on planet earth get a chance to visit this place. Very very rude and selfish employees. It totally sucks. I had to call police to free my car.

By far the worse experience ever .I went to get my car out went after hours so was waiting for them to open the gate waited about an hour and a half when they finally got there was in there for no more than 5 minutes when the guy that was helping me got a call told me I had to leave rush me out the door said he couldn’t help me anymore because he was on call for the police station that they had a contract with them and had to be there within 20 minutes so forget me and go help them let’s not forget I was waiting there for an hour and a half for him to see me for 5 minutes and tell me I had to leave to wait another hour outside when I finally got help after an hour I was still charge the gate fee you would think after the way we were treated they would have waved the gate fee waited there for 3 hours.