Olde Towne Bicycles

Worst bike shop in all of VA brought my bike in for a $ 250 tune up brought bike home, then took bike out for a ride and didn’t make it a quarter mile and derail-​er snapped off the bike i was on the paved road not the trail at a low intensity! So then i brought the bike into the shop and the employees began to get very aggressive with me when i mentioned this may be their fault and got into a big argument with me and tried starting a huge fight when i said this was their fault! I then asked for a refund for the tune up and or a New bike for this situation they brought me into and i got neither they didn’t refund my $ 250 for the tune up on the bike they destroyed and they didn’t offer to give me a new bike. So all and all i would say DO NOT EVER BRING YOUR BIKE TO OLD TOWN BIKES it’s a scam and no one was even fired whom ever worked on my bike. When i brought this to the owners attention the next day i said do you think this may be one of your employee’s fault he grinned and said no i do not and nor can we help you in any way! So there you have it folks OLD TOWN BIKES is a scam and they will more then likely do the same to you when i finally decided to buy a new bike from them the frame was destroyed with a wrench im saying chips all over the new bike and when i asked them about it they said it was just shipping problems and didn’t even discount the bike. This is the kind of service you should also expect from a place like OLD TOWN BIKES!!! Do not go to OLD TOWN BIKES they will break your bike and not replace it!

The best bike shop we’ve been to on our cross-​country tour. 85 miles from D.C. I had a cable snap. Not only were these guys open late, but they were friendly, quick and professional. This place was so good that I’m happy my cable broke. Otherwise I wouldn’t have been able to experience the awesomeness.

This is the BEST bike shop in the Burg!!! I have always had a great experience when I have gone in. The guys/​gals are extremely knowledgable about bikes and all the accessories that go with them. Prices are reasonable and the staff is more than willing to find whatever merchandise is within your price range.
I bought a pair of cycling shoes here and my feet could not get used to them. I returned them and explained my situation and they were more than willing to take them back. They suggested another pair, but they did not have them in stock, they were ordered, delivered, and on my feet within 48 hours! Now that is service.
I also purchased pedals from them. Although I did not purchase my road bike from them, they offered to have them installed for free. Love this place.