Ace Westlake Hardware

This is starting to become my go-​to store when it comes to picking up paint supplies, batteries and other nick-​nacks that are needed around the house. Customer service is pretty good, and the employees that are within the aisle are usually available to assist you with whatever that you need.
I’ve been a rewards member for a few years now, yet haven’t seen any sort of returns on it despite visiting this Ace location as well as those within other cities. I suppose that I’ll keep waiting. The parking area is pretty decent when you aren’t dodging the cars that are perusing the lot aimlessly or wanting to drive quickly to the snow cone store on the corner front entrance.
Either which way, this Ace location is a pretty good place to actually find hardware instead of going further down the street to the big ‘W’ store on Tarrant Parkway.

Stopped in to get something for my hubby. The girl at the front named Monica greated me with a huge smile and ask if she could help me find something. I told her what I needed and she told me exactly where it was. I was in and out and no time. I manage apartments and I would hire her in a heartbeat!

I’m a 28 female and like this store over Lowe’s & home depot any day. I’ve been going here for 5+ years now and the staff is always super friendly! Good luck on finding staff on a Saturday though, their usually always taken, unless u can wait for a few mins and catch one. But normal for any hardware store on a Saturday. Even though they don’t have a lot of big things for hardware its the best store to get the little stuff.
This past month I’ve been going in there almost 3 times a week and they have helped me find everything I needed to finish reconstructing our kitchen and even help me make a puppy playpen out of recycled hardwood flooring.

I know that ACE is a chain. But Ace Hardware is usually locally owned, and sourced.
I use this ACE every chance that I can! The people are super friendly, knowledgeable, and although you might spend a few more pennies over the big box store… I feel like I’m staying more involved in my community.
The more competition we keep in the area, the better for everyone!
4 Solid STARS!

This was my «go to» hardware store for the longest time. It was practically right around the corner, and while the prices are a little higher than the other big box hardware stores, what I save in time and gas it is worth it.
This Ace also has an amazing selection of hard-​to-​find items. You know all those yellow pull-​out drawers filled with doo-​hickeys, thing-​a-​ma-​jigs, and what-​do-​you-​call-​its. If you need an odd part, chances are you will find it here.
While the staff is helpful (I know several by name), they may not always be expert in their isle (but they will always do their best to help).
One other noteworthy item about this Ace: Free popcorn. They make it fresh all day long and there have been times I’ve stopped in just for a snack and to see what’s on sale (they have some really good finds from time to time).
Lastly, I find value in the Ace Rewards program. Unlike grocery store cards, this program actually gives you cash back (in the form of in-​store credit). So if you plan to shop in Ace (most all Aces are part of the program) often, don’t turn down the card.
Oh, and keep an eye on the rebates… Ace is always having rebate deals and most, if not all, can be done on-​line without having to clip and send UPCs (very helpful when you just bought the bag of fertilizer and the UPC is on the bag).

My father needed help with a leaky shower handle and I was convinced into helping.
No problem, we take the handle apart and try to work on it, but run into an issue where we can’t seem to get the washer (or whatever that part is) out. I take a few pictures and we head over to this Ace Hardware location (my dad likes how knowledgeable the associates on the floor seem to be).
My first impression of this place is how clean it is, and how much it seems more like any other ordinary store and less like a hardware store (I guess because it doesn’t smell like one).
We peruse the plumbing aisle for anything that looks like what we need while keeping an eye out for an associate.
Finally, we see an associate helping out another customer and get his attention. After he helps out the previous customer, he tries to help us with our problem but is unable to do so since we seem to have a unique situation that he hasn’t ran across (but he stayed with us for a while trying to solve it).
Since we can’t figure out what we need (and will probably have to go to the Home Depot), we decided to browse around.
I ran across some inexpensive sound activated LEDs that would work great in a very dark hallway. I think my dad got some plug adapters.
We check out… (LOL, they have Chicken Poop Lipbalm) and are offered a Ace Rewards card (bleh… when will they get rid of these little card programs) so I ask to get one.
The cashier scans a new card, and hands it to me (later I find out that I had to fill out the brochure it came with and return it to the cashier — no free postage-​).
Overall, it was a great experience (even if we didn’t get the answer we wanted), and I’d say that this is a fine place to shop for any hardware needs.