Sephora

Ok I’m a Sephora junkie and my friends know it, was in this location last week twice for CMA appointments. One with Jade and one with Kimberly. I had two different nights planned and two different styles for the nights. Both artists were amazing and while I waited I was often offered help and asked if I needed anything. I looked fabulous after each wwas done and they both nailed it. LocTion is small and doesn’t have all the lines however. The staff here though rocks and I would chose here again plus was able to go to Regis and get blow dry in same mall. That was a bonus!!!

I was here over the weekend Saturday very very disappointed not one of the 20 sales associates asked if I needed any assistance not to mention I was in front of the lipsticks for about 15 min not sure undecided things like that I only came to this store because of its location I was sure to get fabulous customer service as they do in Mac I get to the register again 4 employees very busy in the latest gossip maybe 6 min later «are you ready for check out»? Um i think I worked retail a very long time I was there to assist the costumer to upsell to make people want to come back not here I guess they skipped that part disappointed :/

We decided to stroll in here to look at a few items and the service was absolutely superb. Though the ladies were busy busy they did take time to help each of us find what we’re looking for. I found the knowledge level of each employee very attractive they knew their’s products quite well and would come up with other ideas if what you were looking for wasn’t quite right. It’s nice to let someone do the work for you when you’re looking for facial products since there’s so many to choose from. I ended up buying a lotion for under eye health and preventative of lines. The ladies took me to several different eye product lines and helped me try each one which I thought was very professional.

I love Sephora. I actually became a rouge member today. They have everything a girl needs.
Today I had a mini facial wth Elizabeth. She was amazing. She really took her time to explain everything and show me new things. She was very knowledgeable. She was also very friendly and I could tell is someone who takes pride in her work.
Tonight I am going to my first class for matching lip and cheek. Sounds fun!

I am a huge fan of Sephora. Huge. This store was a huge disappointment. They didn’t carry several of my regular purchases, and they had virtually no selection of hair dryers or flat irons. The staff also had no knowledge of the few items they did have in stock. I will not be returning to this location. Ever.

This is a much smaller Sephora branded store than some of the others in the area (Aventura, Pembroke Pines) and it shows. I don’t mind coming in here for the most part. Typically they have what I need. But the reason for this mediocre review is twofold based on my last two experiences here.
Came in here on Monday around noon knowing exactly what I needed but not exactly where it was in the store. However, I also like to browse and swatch and all that jazz. I walked in and an older (50 – 60?) lady asked me if I needed anything. «No thanks, I’m just looking». Snarky look, but ok. I turn the corner after grabbing the eyeliner I wanted, again I get asked the same question. No thanks, still looking and doing fine. Not even 2 minutes later, the same lady comes up very close in my personal space and asks me A THIRD TIME if there’s something she can help me find. Was I not clear the first two times? I was kind of rude in saying no the third time then went to checkout since I had both things I went in for by that point. Checkout was not problematic, but it was obvious that either this lady was very bored or hadn’t been meeting her sales goals lately. I’m fairly certain Sephora girls don’t get commission sales but it felt like it.
The time before that-​I asked for help from an employee for a moisturizer recommendation for my ultra dry skin that wouldn’t break the bank. Miss Sephora Employee recommends three night creams which were all over $ 90. Thanks, but no thanks. I would be willing to consider 50 or 60 because I recognize the importance of good skin care, but then she got rude with me when I got angry that they were all out of my price range. Not the best customer service, trying to sell me something I’ll love but can’t have.
This store is also a much smaller store than Aventura and the product displays show it. It’s way more likely they won’t have as wide a variety of product or be out of stock of something, just because of the size of the store (it’s probably 20% of the size of Aventura). I’ve only had one time where there was something I needed be out of stock, but it was a tad annoying seeing it was a staple product for me.
I’ll keep coming here because it’s convenient-​but for quick in and out trips like the one I just had, not for major shopping.

So this review is a little late, since I visited this Sephora last in January, but let’s just say it wasn’t a pleasant experience.
I’d like to say I’m an expert when it comes to finding what I need at Sephora, since I’ve been shopping there for several years, but since every layout is different at each store, I was in need of assistance. When I asked an older employee about a mascara I was looking for, she gave me attitude and was acting like she didn’t even know what I was talking about.
I just remember looking at my boyfriend and giving him this look like this woman is a loon and should NOT be working here. Well… after she didn’t help me at all and basically walked off, voilà! I found the mascara on my own.
They need to hire people who actually know what they are talking about and know the products and the locations in the store.
Needless to say won’t be coming back to this location the next time I’m in Ft Lauderdale.

As for the products, I love Sephora. I’m a make-​up addict so they carry almost every high-​end brand you can think of. I love their Dior and Yves Saint Laurent line. If you’re into contouring and face highlighting, you HAVE to try the Touché Éclat radiant touch pen by Yves Saint Laurent. Amazing product. For $ 41, it better be. YSL also has amazing mascaras. Their Dior mascaras are very good, as well. For their more inexpensive products, I prefer Benefit Cosmetics or Urban Decay. Sephora also sells Illamasqua nail polish, which is hard to find elsewhere and one of my favorite brands. What I don’t like about this store is that they bombard you and stand over you. I HATE that in any store! Just let me shop! No, I don’t want your help! They do the same shit in Macy’s when they’re trying to push you onto buying a perfume. The thing about Sephora, though, is that when you actually DO need somebody to ask them a question, they’re always busy with other people.

If you’re looking for quality cosmetic and styling products and a nice selection all in one place, Sephora will satisfy. Smashbox, Bobbi Brown, Lancome, NARS, Laura Mercier, Phyto, and many more. basically a selection of what you usually go to several counters at a department store to buy. Almost like a miniature version of Ulta, with all of the high-​end goodies. Great selection at regular retail prices, though customer service can be itchy at times.

Definitely a fan of this place. My go to store for upper end makeup and you can try pretty much everything they sell before you buy. Which is a big plus. I always like to go in and see what new makeup collections they have and try them out. I’m a big fan of Bare Minerals, Stila, Urban Decay, and Nars. So I check those brands out first. All Sephora stores have pretty much any beauty tool you could need from brushes to cosmetic bags to put all your goodies in. They are on the pricey side when it comes to cosmetics but you know that the products are good quality. The staff is always friendly and attentive. If you need help in choosing products, they know the products well and can give some good recommendations.

A great place for «girlie girls.» My daughter and I always have such fun when we have some time to kill at the mall. They have more colors, shades and scents than anywhere else around. There are plenty of «throw-​away» application tools, so you can try all sorts of cosmetics. The staff is helpful and knowledgeable.

Amazing array of cosmetic products whatever needs you have Sephora is the place.
Inside the Galleria Mall Sephora has beauty technicians ready to give you a makeover (with purchase of 50 $ store credit), or answer any questions you may have or find items you’re looking for.
They also carry the Chi hair straightener, teeth whitening kits, Clarisonic the amazing sonic Facial brush.
Love the Nars product line they carry, the Blush-​orgasm and bronzers are great.
The Perfume department such great service and help! They went above and beyond to help me chose a great Lacoste Cologne for my Man’s Bday smelled divine.
I also found different Natural products like Deodorant than doesn’t contain Aluminum.
Can’t help but stop at this store when at the Galleria Mall.

Because we are on a plane this week we can’t buy big bottles but this one employee offered us a sample of urban decay so that we could just sample it. It’s about 3 applications and I thought that was awesome. To think, a bottle of Urban Decay foundation is kind of expensive (and I should know since this is one of the products I use on others) so to give a small sample of it in a plastic tiny little bottle was really smart. At least we were able to take it on the plane because we needed it for a night out and the rest we took home.
This is what I call excellent customer service and this is why Sephora usually gets my business. Customer Service and awesome product always go hand in hand for sure.

You know how Spirit charges you $ 1,000 to carry on a bag? Yeah. Well, I packed as few things as I could on my last trip down to Ft. Lauderdale and even left the makeup at home. Well, what are you supposed to do when you need to look pretty for a night out but have no makeup? Oh right, you go to Sephora.
I walked around putting on my face and no one looked my way. Oh and I found new eyeliner in the process! Buxom liquid! It’s fantastic. Sephora has always and will always makes me happy.

I have been a customer of Sephora’s for over a year now, and today was the first time I have ever actually had a great experience there. Nexy was the sales associates who assisted me through my journey to finding quality make up that would not only give me the coverage I wanted but help control or negate any break out I would of possibly had with a lower quality brand. She tried several different colors on me, and told me about an array of products that would work well with my skin type. She took the time to really listen to what I had to say about how my skin reacts to different make up product types, and overall I am extremely satisfied and confident that she led me in the best direction. You should multiply her, and put her in every Sephora store.

I always have to wait too long in line when I shop here

My guilty pleasure, and my home away from home. I love this place the staff is always friendly and helpful. I always find what I am looking for. The only bad thing I have to say is I can’t leave without spending $ 100 or more :-)

I have a confession. I am addicted to cosmetic stores. Like a moth to a flame I wandered in here today and was greeted by several sales clerks. One thing I noticed about Sephora is that they seem to never be under staffed. I was offered help more times than I needed it and got lots of product tips from the girls. The store is small so it gets a little confusing for me, especially since I am so used to Ulta!
All in all, it’s a good store with a excellent selection on all things beauty.

I went here to get a gift for someone and maybe a little somethin’ for myself. I picked out my gift then was strolling along the perfume section… there was one Ive been wanting and when I saw it for $ 48 I was PUMPED! But, then, they were out of it. So the girl went to the back and found some, only to find out that it was not $ 48, but 90 something. WTF with your labeling? Think Im being too harsh? Welp, I went for my back up. Gucci by Gucci. My all time fave. For $ 55 how can I got wrong for a small bottle? Nope guess again. That too was «out» so she had to go back and find it, and again… guess what? That was labeled wrong too.
get it together Sephora! You took my happy place and CRUSHED it.

Even though it’s in a mall, I love going to this particular Sephora. There’s usually parking downstairs with easy access and once you enter the doors of this candy store for make up will be swept away and into cosmetic & fragrance paradise. I can definitely get my girl on here! I usually like to just wander around with no real purpose and discover what all of the different options for girlying up I can get myself into. The staff is always ready to assist and will help with make up application, down to the lotion of your specific desire! They always offer some samplings at the check out for you to try out and come back to buy! This is the complete package for all of my make up needs and will travel out of my way to visit this store because of the friendly staff.