DONOTDOBUSINESSWITHTHESEPEOPLE!!! The other reviews are spot-on…BEWARE!!! This place is a total ripoff. Their business model seems to be built upon duping unsuspecting Groupon /Living Social buyers then charging them a $ 250 «fuel» deposit(in advance… really?) and keeping it until they’re threatened with litigation. They cancelled on me same-day twice before I was able to find a time that they had a boat. Horrible experience… this has really turned me off to online deals… very unfortunate that they would be allowed to continue to operate. There are much more reputable places if you want to rent a boat.
Janet R.
Classificação do local: 1 Pompano Beach, FL
I sure wish that I had read these Unilocal comments before or else I wouldn’t be in the same predicament as the others. Not only haven’t I gotten my $ 250 deposit, the person on the line was rude, less than professional and lied to me. I purchased a groupon for our ride and had to cancel due to my husband’s unanticipated illness. I’ve been trying to get my money back for the past three weeks. I think you need to find a more reputable business. Buyers beware!!!
Ray T.
Classificação do local: 1 Goodyear, AZ
Pre paid for a boat rental for our annual vacation to south florida. Made my reservations and followed up a week prior. Called to confirm at 4:00pm the day prior and he took my $ 250 deposit and everything was a go. Received a call at 8:00pm and told me he didn’t have a boat for me and my reservation was canceled, I asked to be rescheduled sometime during the remainder of our trip and he said it wasn’t possible and tried to hang up. I said, «what do I do about the money I already paid?» and he said«request a refund» and hung up. We had already packed for the boat trip, bought a cooler, had lunch made, my son studied for, took the test and obtained a boating license that day and it was all for nothing. I was upset so had my wife call the following day from the hotel phone and inquire about renting a boat and he never once mention not having boats available. I think he was wanting to get out of our 50% discounted pre paid reservation to free up reservations for full paying customers. Was not in the least bit interested in helping us get a boat even though I had paid in full and already put down the security deposit. Will find someone else next year to get our boat from.