Aveda Salon & Spa

I just moved here and the salon was recommended by a friend. I was told it is under new management. Jeffery cut and colored my hair. He spent 3 hours and I love it! I am so happy to find a good colorist and stylist. He is available most days with convenient times and was so nice to talk to. I highly recommend!

I came in looking to get my roots touched up. I told my stylist that my hair is currently double process color but it’s like that as a result of a mistake. When I went from brunette to blonde 6 months ago, the stylist messed up and my hair came out very strawberry blonde like basically ginger. And then when I tried to get it fixed, the new stylist gave me platinum highlights rather than doing a single process. So that’s currently what’s in my hair. I said I hate the red but love the platinum so when you touch up my roots, please make it platinum. Well shocker, she either didn’t listen or didn’t know what she was doing because it came out bright red again. She tried to fix it by doing another single process color on top of it. It still looked ginger. So she’s like I don’t want to hurt your scalp with another full process but I can do platinum highlights. So I’m like sure if you think you can do it right this time. The highlights turned out well, but I still hate it because I can see the red very obviously in every strand that wasn’t highlighted. The only reason I’m giving 2 stars instead of 1 is because I appreciate that they tried to fix it and we’re concerned for my scalp. And then she said that I should come back during the week and she’ll give me a rinse to make it more platinum. And I’m like oh you mean the color I wanted to begin with? Of course not. I’ve already wasted 3 hours of my life and money for this mess, I’m certainly not giving you anymore of those resources. How hard is it to get platinum blonde hair? Especially considering my natural color is already dirty blonde. Whatever I won’t be going back.

Had a massage with Sebastian today; excellent!!! I completely zoned out and relaxed. The place is really zen like and you can tell he has a lot of experience; knows exactly were the tight spots are and works/​kneads them out. I will absolutely go back.

Love that the salon reached out to me. I gave them second chance and enjoyed my experience. The third visit hmm… Set up the shellac pedicure and when i got there the lady that was supposed to take care of me informed that she doent do the shellac, the only reason why i agreed to regular pedicure was because the lady was waiting for me adter her regular work hours which i really appreciate and she did the great job on my toes. What a surprise was for me when i went to pay my bill and the lady at the front informed me that she needs to add to my bill an extra $ 10 because they had to remove the old shellac from my toes. (They dont charge for that service if u continue with the shellac). I didn’t receive the service i wanted and had to pay for something that should be included, oh well i didn’t argue and said anything (i dont fight for discounts and etc) so paid and left. And wont return again. Im not gonna give them 3^rd chance. Found already another great salon that took care of my needs.

Relaxing vibe. Andy is a GREAT colorist! Price for full color was 60% less than the other Aveda Salon I’ve been going to for the past two years. Definitely recommend!

Great mani and pedi. I went in for a mani at 8:00pm, decided to add on a pedi, they close at 9pm and the tall guy with glasses from the front desk walks in at 8:55pm and says «I didn’t know you were getting a pedicure we close at 9pm». He made me feel uncomfortable. I thought salons and spas loved when guests added on services. The 5 stars are for the good service from my manicurist.

Just finished getting an amazing massage from Joie! She used hot towels and gave me the best scalp massage I ever received! I’m a massage therapist and it’s really hard for me to relax in a massage but she managed to completely relax me! Thank you Joie! I feel great!

This place is WAYYY overpriced. All I did was get my hair dyed, cut real short & blow dried. It ended up costing $ 230!!! Plus, he then ended up using the shampoo/​conditioner I got talked into buying for $ 50. He should have been using the store products on my hair for $ 230!!! After the buying of the shampoo it ended up costing $ 280! Not to mention the guy doing it took forever! I will NEVER go back there or to any Macy’s again. My hair should be producing gold nuggets after that expensive, horrible service!

I had full highlights today with a new girl, her name is Esther, although she did an OK job, I was floored when I reviewed my receipt at home, it had a bunch of charges with no explanation. I feel it was a bit excessive for the service I received, I can understand if I came out of a high end salon such as Vidal Sassoon in South Beach, but this is an Aveda salon at a Macys, so thumbs down for not explaining the breakdown of charges.
I left a message for their manager, but the old lady never called me back. Even Tiffany who was suppose to do my hair this day flaked out the last minute, very unprofessional. I even texted her about the exuberant charges, but again, never even provided an explanation.
This place is unprofessional and dishonest, please avoid!
Update: just be forewarned that they do not have a website and no list of services with the corresponding price. They charge for service and products separately, which is pretty ridiculous, so a different price for example for the color and then they charge you for the product separately, so when you get your bill, it is pretty inflated!

I won’t got back. Was pretty clear what I wanted, with pictures and still got chopped to crap. Mall salons suck!

I recently moved from South Beach to Ft. Lauderdale and was in desperate need of an incredibly talented stylist. Well, I hit the jackpot! Gabriel did a fabulous job at coloring, cutting and styling my hair. It was time to get rid of my outdated Ombré and go back to a shiny chocolate brown. Well, Gabriel exceeded my expectations and I left looking amazing. To top it off, he is incredibly personable and I felt like he was a long time friend. Oh and the best part, it’s very affordable. Do yourself and your hair a favor, head to Aveda and make an appointment with Gabriel ASAP.

I got a new hairstyle tonight with Kelly, and I’m so happy with the whole experience. She’s a sweetheart, and her personal sense of style is immediately apparent. I needed a change from a look I’ve had for about 4 years, and she understood what I would want after taking a few minutes to get to know me. I immediately felt comfortable, and I love my new cut. I had been looking for a stylist who I could trust to do my first color too, and I scheduled an appointment with her for next week. I can’t wait!