Computer Doctors

The best computer solutions, price, and care I have ever received! I have been a satisfied customer for many years and get all my personal, AND business computer needs met. Tim Washburn and his team at Computer Doctors are awesome! Their job quotes ALWAY beat the competition, and I have saved thousands of dollars with them.
Thank you Computer Doctors!!!

I went in today with my iPad because my headphones broke off leaving the jack stuck inside. They said they don’t do work on iPads but took the time to help me anyways. They kept trying different things until they found something to get it out. They were so kind and helpful! Definitely impressed with this store.

Inaccurate product knowledge only surpassed by poorer customer service.
If you have Mac products go somewhere else. They do not have the proper knowledge to help you and lack the basic customer service skills that can keep a very easy going customer happy.
I personally do not believe in writing bad reviews, but this company deserves it.

I called today, March 9, 2015 asking for the owner to let him know that I was taking my laptop elsewhere & that I thought I should get my money back. I talked with William, the main Tech Support, who wanted to «make it right» if I’d let him. I let him know that I’ve not been one bit happy with everything, but I’d give them one more shot. I took it back, met with William & also met the owner, Tim Washburn. Turns out that Tom had never told them that my main issue is the «buzz/​freeze» & that’s why Nelson was surprised when I worked with him last Saturday. William tried & tried to resolve my buzz/​freeze by going to the back and checking online for solutions. At the end both William & Tim said that they wanted to try other things keeping my laptop overnight. If resolution came quickly, I’d pick it up tomorrow afternoon. If not, they would then «RE-​INSTALL» my Windows 7, which would eliminate my passwords and programs needing me to reinstall programs and reset all my passwords. After I got home I just couldn’t deal with that. Called & told William that they were not to reinstall my Windows 7. He hesitated — I then said Tim told me that reinstalling my Windows 7 would be a «last resort,» but… I then said, «Reinstalling Windows 7 is your only resort, isn’t it???» William said, «Yes.» I said I’ll be right back to pick up my laptop & what about my $ 99? William said they would refund my money. I picked up my laptop & reminded William I needed my refund. They simply returned my check — that worked. It has been a journey I don’t care to repeat; however, they did the honorable thing and gave me my money back.

So much better than a big box store. I needed something relatively simple (a new power adapter for my laptop) and had been quoted $ 80 by everyone else. These folks had one in stock that I could test right there for only $ 38. The gentleman I spoke to gave me some other sage advice about another computer I am having difficulty with as well. I will surely consult with these guys before my next laptop purchase as they really appear to know the pros and cons of each brand, particularly for those of us that are using our computers for business vs. personal applications.