Safeway Food & Drug

Love this place, good collection and good price. Always clean. I like purchasing groceries and produce from here. The bakery is excellent and offer great items. Recommended!

This is my first review on Unilocal,since I never have a time to do this. I give 5 stars to the bakery, that made my son’s birthday cake! AMAZING. Very professional, help me get it done without any fuss! Thank you ladies!

Pros: really nice guy who works the produce department, really nice woman who works in the bakery, good sandwiches freshly made, good sakes on produce, growing ethnic foods offerings.
Cons: One of the women who makes sandwiches is very grumpy and I won’t even bother if I see she’s at the counter. Also, it has happened twice that the head checkout woman ignored me l my attempts at casual pleasantry («Hi, how are you? «), the second time only looking up to growl at me, «It looks like you got $ 5 in rewards, I don’t know why, but you did.» She seemed very displeased about it. So weird.

I only gave a star cuz I can’t give a zero. My daughter and I shop here at least 3 times a week cuz it’s convenient for last minute things. We will NEVER shop here agIn after today’s experience! They have new computers and the price on the bottle of wine we always get didn’t ring in correctly. The CLERK argued with us and wouldn’t honor the correct price. Instead of calling a
Manager OR having another employer go and check the price, my dtr left to take a screenshot of their tag. When she got back the lines were too long to wait. Unless you don’t mind doing business with stupid uncaring Safeway Staff, I suggest you shop at Winco not 3 minutes from Safeway. I guess they have NO TRAINING or a MANAGER at Safeway. I doubt they care who shops there or if they lose customers. But here are two people who will never set foot in Safeway again!!! Anywhere.

I hate the fact that I have to even give them 1 star. This is THEE worst store in Folsom. Unfortunately, it’s the closest to our home, but we have begun shopping elsewhere when possible. There is usually only 1 line open (the most I’ve ever seen is 3) and the checkers (especially a couple female ones) are a bit unpleasant to deal with. Prices are average, as is the produce and meat, the deli is terrible in my opinion, as is the bakery. The worst part for me is the fact that I have to wait in a line EVERY single time i’m here, even when just for a couple items. Management here needs to step up and make some serious changes.

It’s a Safeway. I didn’t get this amazing customer service experience… And I didn’t get fantastic prices… But the cashier was friendly enough and I got what I needed… That is all…

Kind of surprised to see the reviews on here. I come here for the majority, if not pretty much all, of my shopping needs and I love it. It’s clean, seems well-​stocked, and the employees at check out are always striking up conversation with me. They’re cordial enough. Plus I always manage to run into people I know here, so there is the occasional conversation with them in place of the employees :) I think their prices are pretty good compared to Raley’s and Bel Air here, and I have a Club card so that helps also. Produce selection and quality always seems decent to me here. My favorite things here– the french bread, the prices, and did I mention the $ 5 deals on Fridays/​weekends? Always nice to see that in the bakery department after a long week so I can treat myself! I also must mention that I’ve been coming here since the store opened (10 years ago?) and the quality has remained consistently good since then.

Horrifyingly poor customer service on multiple occasions. I live ¼ mile from the store and go out of my way to shop elsewhere now. Clerks/​cashier does not say hello, does not make eye contact, chit chats with other employees while checking. (this was just one guy… But multiple occasions– I called and alerted management, no change). And, most consistently and frustratingly: LONG CHECK-​OUT lines. This morning when I ran in to get one item, literally 10+ customers waiting in 2 lines. Never again.

My wife refuses to shop here. I only go for two reasons… convenience and their meat quality is better than most other local grocery stores.
Their produce is terrible. If possible I would give it a 0 for their produce department. Just across town is Bel Air and Raleys. Both of which have FAR superior vegetables and fruit. The two Safeways in El Dorado Hills also have great produce departments. Not only is the quality VERY bad in Folsom but they are often short on vegetables and fruit too. When getting a decent orange or cucumber is a fifty-​fifty shot you know they have issues.
They only get the 1 star because of their meat quality. While they too run out of certain things from time to time their beef is usually better than their competitors.

My wife asked me to stop by the store on the way home and this was on my way. It was 8pm and there was only 1 checker working. Several items rang up for more than the listed price. When I asked why I was told that was the «club» price. Since there were 7 people waiting behind me so I didn’t ask what type of goat slaughter or virgin sacrifice I needed to do to join the special club. I’ll stick with stores that don’t require you join some secret club to get the posted price.

This grocery store on Prairie city and Iron Point across from Intel and Folsom High School has the worst produce in town. I wind up in the store from time-​to-​time strictly out of convenience because it is between work and home and I’ll stop for 1 – 2 items-​usually for a bottle of wine and bread. Our family has stopped full shopping trip to this store mainly due to horrible produce department – unbelievable high odds of seeing bugs on produce or rotting fruit or vegetables on the shelves. Avoid this store if at all possible!