Prairie City Cleaners

I had a wool coat that had been draped over a chair and forgotten about for longer than I care to admit. The dogs had brushed by it countless times and I figured it was a lost cause, but I thought I’d see if a good dry-​cleaning could save it. I first took it to Prairie City Cleaners, by Safeway, who wanted to charge me an additional $ 20 on top of her regularly exorbitant prices, and she (very snottily) told me outright that she didn’t think she even wanted to try it. So, embarrassed, I packed it back in the bag and swore I’d never go back here.
A couple of weeks later, I was running errands and noticed Silverado cleaners. I had the coat with me and thought I’d give them a shot. I apologized for the state of the coat and asked if maybe they could try to clean it. The nice man chuckled and said they’d take care of it. I went to pick it up and was told that they noticed a few spots that didn’t come out the first time and they would like to put it through for another cleaning. Went back today and I was floored. The coat was as clean as the day I bought it! AND the total charge for cleaning it twice was a whopping $ 3.50. We will be giving all of our cleaning business to Silverado from now on.

Wow ! $ 42 for 2 coats seems outrageously high. I gave this store every opportunity to make a good first impression since this was my first visit. My office recently moved so I was looking for a convenient dry cleaners to pick-​up and drop-​off close to my office. I’ll continue to look. Way to pricey and not very friendly. Too bad, since the location works. But I don’t mind a little inconvenience in favor of a «fair» or at least competitive price along with some friendly service. I’ll even go a step further and say that I don’t mind paying a «little» extra for great customer service.
What a shame.

I’ve been going here for years. Excellent dry cleaning and alterations. They have never lost or burned my dry cleaning, which I can’t say about others! Prices are comparable to other cleaners.