Main Street Bagel Cafe

I absolutely love this place! All of the food is made fresh and there are endless options. The staff are friendly and ready to help. The bagels are always freshly baked, delicious, and prepared with care. The prices are fantastic. The smoothies are amazing. I have been swept off my feet.

I don’t know how this place has been in business for so long. The customer service is unfriendly, the tables and chairs look dirty, the children’s high chair we used was so grimey I didn’t want to touch it. There was a stack of old yellow pages in the corner covered in thick dust. The food was just OK, but how do you not have hummus at a bagel shop?! We’ll make the drive to Posh Bagel next time.

I wish I knew someplace else to go. This place is a constant let down. No workers arrive before its time to open the front doors. If you want any bagel besides plain then don’t show up before seven. And I highly suggest passing on the undercooked eggs.

Unbelievably stale, tasteless bagels. Unless staff left old bagels in the ‘fresh’ display case I cannot imagine a less flavorful bread. We purchased 6 varieties before 11am and each were minimally day old. These are not made in New York fashion, by boiling and baking. In fact the salt bagel had FREEZER BURN lines.

Okay, here goes. As any one who knows me knows, I love bagels. With that being said, I have put up with the BS from this store way too long and now it has to end. I will admit right up front that they have very good New York style bagels, but they don’t take into consideration their most popular ones and therefore are out of them more often than not. Their spreads are good when they are fresh, but far too many times I have gotten one of the flavored spreads and it was rancid. When you point out anything that might be wrong with your order the workers treat you with a total lack of respect. My friends and I have met here at last four times a week since I retired. They too have had similar experiences.
Plus, we were never charged the same twice. When questioned they would get pissy and make something up.
The bathrooms are filthy, no soap, garbage over flowing and many times no paper towels or toilet paper. Which leads me to wonder about the kitchen are and how clean it is. The floors are very seldom mopped, and I couldn’t tell you if they ever wipe the sides of the tables or chairs down. The front door is broken and rather than pay to have it fixed they just locked it permanently. Same with the women’s bathroom. The door latch was broken for over a year and we had to open it with a knife. They put an employees only sign on it and made the men’s room a co-​ed bathroom. Decorations from Christmas six years ago are still up and they have dead plants in several locations which to me says «we don’t really care»!
It used to be a treat for my husband and I to go, sit and read the paper and visit on Saturday morning while we were still working. NOT ANY MORE.
I recommend that you try either Panera, Posh Bagel, or The Big Apple Bagel shop that just opened in El Dorado Hills.
Maybe this review will set some big changes in motion. If not I don’t see how they will continue.
Need to add that I just got the rudest message from the girls that run this shop. They accused me of trying to be their mother. Different cultures I guess, it is called being kind. Also they added that I don’t need to worry about them and their business. DONE! No worries here.

I came in here because the Wendy’s in front of the parking lot ran out of their lemonade! I noticed they make Island Oasis smoothies. On a hot, summer day like today, I wanted something refreshing and the Lemony Raspberry smoothie hit the spot! I also got a garden salad. As I was sitting here observing the place, they have a bunch of Vietnamese style sandwiches (and Vietnamese coffees and boba teas) as well as bagels, croissants and muffins.
I admit the service is slow (there’s only the one lady working at 1:30 in the afternoon), but this is a «mom and pop» local business. So I will give them more business in the future!

Excellent fresh bagels! Went in Sunday morning and bagels were still warm! I got a garlic one– oh, and I’m glad I didn’t take the other reviews seriously! Totally hit the spot– great fresh OJ and cream cheese!

Only giving two stars cuz the bagel was good. But terrible customer service and filthy bathroom. Empty toilet paper rolls all over, over flowing garbage and a puddle of soap all over the ground. Seemed like they just want you to buy food and get out.

Amazing bagels, but there’s always only one person working. Having only one person to take orders, make bagels and drinks and take care of the register takes way too long.

Came in here at an odd hour 11 am… empty so it was super quick. Jalapeño cheddar bagel was dank with garlic cream cheese. Strawberry milk tea with boba was really good. Boba was softer than I was used to but it was really good… I bought a dozen day old bagels a boba and the jalapeño bagel with cream cheese and my total was 9.90. I’d recommend this place to anyone.

I’ve dropped by here for lunch a few times and it’s okay. The bagel sandwiches are pretty tasty and a good change from normal lunch food. The rest of the food selection looks okay if a bit limited.
Place has always been clean.
Service seems a bit disjointed. It seems they expect me to be an expert on their «posh» food selection. Almost a condescending vibe; maybe they are just disinterested in their jobs? The place would be much better if the management/​owners fixed the service aspect.
I would drop by again for a change of pace.

Agree with the terrible customer service. I went there on a Monday morning to get coffee and bagels for my family. I asked for decaf coffee and the girl behind the counter said they don’t have any. So I asked for a decaf americano (thinking they could make me a decaf drink easily); again she said no decaf. When I asked if they were out, she informed me that they only serve decaf Friday, Saturday and Sunday because no one buys decaf M-​Th. What!!! I want to buy decaf.
Anyways, their cream cheese is gross too. It’s the whipped soft kind. I won’t be coming back here any day of the week!

Just had the worst experience at Main Street Bagel Café! I pull up at 6:11 am and the door is locked. The sign on the door says they open at 6 am Mon-​Fri. I see a younger girl inside and we make eye contact and then she turns her back and continues to arrange the coffee pots. I then knock on the door to mouth «are you open» and show her the door is locked. She then saunters to the side of the restaurant continuing to ignore me. At this point another customer is waiting behind me saying «I thought they opened at 6»? The employee finally comes over and grumpily unlocks the door and walks away. As we walk in I notice not only do they not have any bagels on display, but they have the greasy, crumby papers in the bottom of the baskets from the day before. Gross! I assume they just haven’t put the fresh bagels from the back in the baskets yet. I attempt to order a blueberry crunch bagel and am told we only have 4 flavors available right now. WTF?!? No sorry, no emotion, nothing. I turn around and walk out with no plan to ever return. Worst customer service ever!

Eh, it’s an okay bagel shop. There is usually a communication barrier between the customers and the staff. It’s hot and stuffy in the store, regardless of the back doors frequently being open to presumably air out. The egg bagel sandwiches are crazy hot, way more so than necessary: the paper melds to the side of the bagel, rendering parts of it inedible.
That said, the bagels are alright, nothing of note. They seem to be out of chocolate chip frequently, might want to go there earlier if that’s your thing.

This place is so good!!!
I have not had a bagel in a while, but they have a wide selection of bagels and a very large menu!
I had their bacon and egg bagel, and also tasted their turkey bagel sandwich.
The employees are not the friendliest, so don’t come here for conversation and giggles. But the food is good, and isn’t that what is most important?
They use a microwave to heat their bagel sandwiches, so if you are anti microwaves theres that.
I love that it is so close to my gym and yoga studio. A great place to grab a quick bite.
Oh! and their to-​go orders are well packed and easy to eat in the car too!
I will definitely be going back

Awesome bagels, spent lot of weekend morning their. their veggi spread is amazing. I would have gave 5 start to it if it had a free WIFI.

We were in from out of town and had seen this place on the way in an planed to go there for break fast. Bad choice! Young girl with glasses was very rude, Asked questions about the types of bagels and they were out of most and did not have any lox because it hadn’t been delivered, She seemed put of that we were indignant enough to bother her. This was @ 7;30 am. I figure they are on their way out, with that kind of service.

No complaints. Ordered a delicious baked ham sandwich on a jalapeño and cheddar bagel. Lots of ham, tomato, lettuce, sprouts and cucumber. It also came with pickle on the side. Full menu of coffees and Island Oasis shakes. The shakes looked delicious.

On the constant search for delicious bagels, I discovered this place at the recommendation of local friends. We were very pleased with our toasted asiago bagel with sundried tomato cream cheese and jalepeno bagel with veggie cc. There were so many delicious looking bagels that we took some home for later: deluxe jalepeno, pizza, spinach parmesean.

Here we go again! How did I ever get talked into going back into this place. I was pulled into Main Street Bagel for lunch by two co-​workers yesterday. Aside from the fact that a crew of 3 guys received a $ 39.00 bill (yeah — no alcohol either). They put wilted lettuce on our bagel sandwiches… When I pointed it out they lady behind the counter she replied «sorry, all we have» and started to walk off. I then requested a refund, she quickly pointed out that it was a special made sandwich and I had already taken a bite out of it. I eventually got my refund, but my co-​workers just removed the lettuce off the sandwich so they didn’t have to deal with the lady.
Oh and BTW…
THIS PLACE STILL CHARGED US $.25 TO SLICE A TOASTED BAGEL!
Not sure how they stay in business — Not sure how the City of Folsom hasn’t become keep to their crooked financial practices.