Bidwell Optometry

I’ve been going here for twenty five years! The staff and doctors are just the best! I have a really difficult prescription for contacts and glasses, and I always end up with great results. The selection of eyewear is great — there is something for everyone. Can’t recommend Bidwell Optometry enough!

Update, it’s only right to oust the update after one of the doctors responded. The doctor who responded, is the bright spot of this business. The doctor from whom she took this business from was the problem. He was an idiot in all honesty. Just fricken greedy.
The new doctor is very nice and I did have an opportunity to have interaction with her prior to the incident. She is very kind.

Dr. Bidwell is one of the most down to earth optometrists I’ve ever met. The staff are dedicated to patent care and they have great brands like Kate Spade, Prodesign, and TOMS Eyewear. This is where I plan to handle all the family’s eyewear needs.

I found this place to be very shady and utterly lacking in integrity. When I made my appointment I specified that I wanted a contact lens prescription so that I could order them online. I have insurance but asked what my cost would be for this, and they said I only had to pay my co-​pay. When I went in for the exam I also told the tech who administered the exam that I just needed a contact lens rx so that I could get them online. After the exam was done, when I went to pay I was told of an additional cost that I would have to pay to obtain an contact lens rx and another exam! I was baffled and explained that from the beginning I was very clear about what I wanted and was also very clear about obtaining the cost of this. Instead of being apologetic the staff acted like I was a crazy person. I am not lacking in funds but I certainly wanted a clear picture of my cost going into it which is what any sane person would require. Since I was clear about what I wanted and they were the ones who omitted information you would think they would have made some effort to remedy the situation but instead spoke to me like I was an idiot who should have known there would be additional costs. It is businesses like this that make me wonder if I need to take a lawyer with me everywhere just to make sure I don’t get scammed! I never went back to that horrible place and found a better optometrist in Folsom, even though that meant paying for a new exam completely out-​of-​pocket since my insurance would not have covered another exam so soon. Another interesting point is that the new optometrist I found said he ends up with many patients who seek him out after being unhappy with Bidwell Optometry. I do not recommend this place whatsoever.

Not matter what and how the staff and doctor’s day is like, we always makes me feel welcomed and valued. My family of (5) have been going to them for 23 years. Will not trade them for anyone else. Keep up the good work

Not a good place. I received way better service at Costco. First, they reassured me over the phone that all I have to pay is a co-​pay. After I received my exam all fees increased. They requested me to buy lenses from them otherwise I had to pay extra 60 $. It took me 2 trips to a doctor (with my recent exam for my glasses) for them to figure it out. Never again!

Overpriced. Hidden fees. They try to schedule exam and slam you with a surprise bill later. This place is the most expensive by far and the quality of service is the worst!

Bidwell Optometry has been the place my family goes for years. Their service is excellent, the staff is friendly, and everyone is very knowledgeable and helpful. They will always greet you kindly and help you as soon as they can. I’ve never had a bad experience here, not even when they shoot that puff of air into your eye – even though that is the worst.