Friendly staff but they will take a long time to get the glasses in. It took 18 days for them to come after I was told 2 weeks. Their excuse is it was due to the holiday delay but Fourth of July was on a Saturday so it should not have delayed at all. Just upset with how long it took.
Em N.
Classificação do local: 5 Garner, NC
Tina at BJ’s Optical in Fayetteville NC is a true professional. She was at the Garner store one day helping out when I went in with a request. She was very friendly and helpful. A few weeks laters, when I experienced a problem at the Garner store, I asked about her and discovered that she normally works at the Fayetteville BJ’s Optical Dept. I called her about the situation I was experiencing in Garner and she was extremely helpful, going above and beyond the call of duty to contact the Optician in Garner herself to get the problem resolved. I appreciated her kindness so much. The assistant in the Garner store had been unhelpful and dismissive, so I really appreciated the concern and excellent customer service Tina gave me, even though it wasn’t the store where she worked. She was great!!!