Five Guys Burgers and Fries

Great place for a burger, fries, and a soft drink from the pimped out Coke machine. Five guys will never let you down!

I feel like I’m eating a burger straight from my dads grill when I come here, but even better! The burgers are delicious! The fries with vinegar is awesome and the pop machine is pretty cool as well. The peanuts all over the floor is kinda gross but whatever. I love it! Sadly I work right next door and I constantly want to go grab a burger, self control is necessary when you take the first bite!

Way to go Five Guys Burgers and Fries putting cheese on my dairy free allergy alert burger. And FYI Five Guys Burgers and Fries your Westgate Mall 44 116 location manager, Brittany, wouldn’t even give me a refund. I even attempted to scrap off the cheese and still can’t take the risk to eat it. Shame one you stating the company/​employees is/​are allergy aware. Lost me as a customer. The worst part is that she acted as if I was lying to get a refund! I don’t care about the $ 10 I just won’t ever trust your location to make my food again! The North Olmsted location is so much more careful and accommodating! So insulting that the manager, Brittany at the Westgate mall location acted as if I was lying for a refund!

This review encompasses all the 5-​Guys places as a whole. For as long as this place has been in the area there is nothing exciting about it any more. They have offered the same menu for years with really NO direction for innovation. No chili by now? No additional unique toppings? No more creative uses to the current menu? I’m over it. You could possibly get the most out of this place if you waited a long time and decided to eat there.
Avoid getting your burgers/​fries to go, even if you live right down the street. Burgers with basic toppings wrapped in foil, and fries don’t hold up well. Cold, soggy, mess.
Don’t bother calling ahead either. It’s far from convenient. While you order a burger and fries over the phone be aware that they will ONLY cook the burger, and when you show up to pay then they drop the fries. So the burger has already been done and just sits in the tightly wrapped foil making everything wet and soggy by the time you get home. Having to order online or the phone, arriving to have half your order cooked and wait longer is NOT CONVENIENT. It has been quoted they wait to drop the fries when you arrive to keep them «fresh». Well what about the other items you made before that? Why specify you want everything cooked and ready at the same time? Isn’t the point of having phone/​online ordering to make it quick, convenient, ready to go, without ANY WAIT?
Coke Freestyle is a joke. While the allure of «custom coke products» sounds enticing it does NOT deliver a perfect product. A simple coke either has too much syrup, or too much carbon. No balance. Management blames the company. Whatever. Figure it out.

Great place to eat! And they helped my brother with a philanthropy project in high school. Just be careful if you have a peanut allergy

While the East Coast vs West Coast rap battle of the 90’s has since past, it still rages on for some when it comes to Five Guys vs In & Out. To me, yes they have the exact same concept and similar menus, but there is no comparing the two.
Fair warning, if your allergic to peanuts, this is not a place for you. They cook in peanut oil. On the bright side, Five Guys is excellent for those who can only eat Gluten Free. The fries have a dedicated fryer, and you can get your burgers, shall say protein style. In & Out is better in their protein style because of the way they prep the lettuce. Five Guys has shreds of lettuce that they sort of make a burger sandwich. Usually if you add extras on, everything ends up falling out and you are left with a huge mess.
One of the biggest downsides to Five Guys in the calorie count. Ohio, you would think twice if you actually saw the calorie content next to the menu items.
Overall, the service was Friendly and quick. The place was clean and I really didn’t have any complaints. Great place for a quick bite to eat, if you want to go on the lighter side, I would recommend the «little» options.

These burgers are good. If you are hammered it’s a 5 star kind of place, sober a solid 3.5. The first time I had it I ordered the regular cheese burger. Tip for the ladies whose mouths and stomachs don’t expand like a boa constrictor’s… go ahead and order the little sized burgers. They are still plenty big to hate yourself for consuming so many calories, but not so big you feel like you can’t eat for a week.
Of course the biggest perk is the mass amount of free toppings you can add to your burger. It’s hard to decide, and yes there are some wrong answers. So follow Coco Chanel’s advice and take one thing off when after you think you are ready. (I always thought that bitch was talking about burgers)

I’ve been wanting to try a Five Guys for a really long time. My experience was that it’s less greasy than everyone kept saying, which was a good thing. The burger was really well done. Such fresh toppings and such a variety to choose from. We got a small order of the cajun fries and it was perfect for two people. They were just ok. I would get regular fries or something else as a side next time. There was a guy working the register and various other tasks who was really helpful with our ordering and a real cheerful fellow.

Holy S*#t good. I can only justify eating here if I’ve ran about 6 miles before and been eating healthy for awhile haha. Don’t bother ordering the large fries, the small order is enough for 2 people and the cajon style has too much salt stick with normal. Sounds weird but you gotta check out the pop machine here too — dunno how it works but they have 100+ flavors of major soda brands.

Humans are not supposed to feel certain things. For instance have you ever felt that you do indeed have a liver, right under the diaphgram in the right quadrant of your abdomen? Well eat the Five Guys burger and you will most definitely feel how this brownish organ which existence so far just vaguely guessed is kicking you in the abdominal wall, cursing you out and crying bloody tears of regret of being YOUR liver on the day you walked in that joint.
Greasy and painful — two words describing my experience. And maybe their burgers are the best among all the other burgers that are supposed to clog your arteries and burn your liver — so what. As I am holding one right hand on a bag of organic spinach I promise my liver and the rest of internal organs not to return to that place. Ever.
Amen.

This chain does fast food burgers well. Love that the fries are fresh cut.

Huge!!! Burgers

I was outta my MIND hungry and we tried to go to Sweet Basil, Thai Spice, and even Chick-​Fil-​A, which were all closed on Sunday afternoon! What?! Five Guys was the first place I saw after being screwed over by Chick-​Fil-​A. I’m happy that we came.
It wasn’t the first time have had it, but the first time dining in, and the first time in over two years. The burger was GREAT! I’m glad I didn’t get a double. The fries were excellent too, unlike any fast-​food fries I’ve tried. Thick– cut and so greasy it stained the bag. Disgusting. And awesome.
Also, Coke Zero on tap.
Even the parents were pleased. What more can you ask for?

I don’t eat red meat, but I am a french fry freak. They have the best fries and if you are new, get a small because they throw in a handful on top of the order. I love that they offer grilled cheese and I can get as many toppings as I like on it. Fave: A-​! and pickles. The boyfriend loves the bacon burger.

Yum. It’s hard to stick to healthy and ethical/​environmentally friendly food with places like Five Guys tempting me with their freshly made yet fast food burgers. This location is nice and spacious, with the assembly line working hard to turn out orders promptly. The number of options for toppings is great, and it’s easy to customize your burger. Just one bite of these burgers makes some of the food guilt go away.

If you want a burger with real meat and fresh mushrooms and actual, non-​processed cheese, this is the place to get it. A lot of people think their burgers are the best in town. (I prefer Swenson’s, which is better, but I wouldn’t kick this burger out of bed for eating crackers.)
Problem is, burgers are all they have — well, okay, you can get a hot dog. Or fries. Or another burger. So if you want anything else at all, you’re kind of up the creek.
Me? I like variety. You’ve had one Five Guys burger, you’ve swept the menu. If you’re the sort of person who likes eating the same thing a lot, then this is the place for you. I’ll show up once every couple of months when the craving for a burger strikes and Swenson’s is too far away and Bearden’s (the other best burger in town nominee) is closed, but otherwise I’ll forget it exists.
Oh, and if you’re allergic to peanuts? There are cases of half-​shelled nuts in the room, filling the air with deadly NUT DANDER. YOU WILL DIE IF YOU WALK IN HERE. Fo’ reals. There’s even a sign on the door warning you of your impending demise.

Five Guys is out to prove that just because you’re a chain doesn’t mean your food has to stink. Anyplace where you can get a hot, juicy, freshly made hamburger with all the fixings — including sauteed onions and mushrooms — for under $ 4.00 is a winner in my book.
Five Guys’ newest Cleveland-​area location, in Fairview’s recently rebuilt Westgate Mall, has a clean, airy feeling, with high ceilings and old time rock-​and-​roll playing a decent volume. Every hamburger comes with exactly the fixings that you choose from their extensive list — about the only thing missing is chili and sauerkraut. The fries are fresh cut and a sign in the waiting area informs you what kind of potato is being used today as well as the state from which the potatoes originate. Ketchup and malt vinegar are available for the potatoes, and the soda fountain is self-​serve with free refills.
Five Guys provides a filling and tasty burger for a highly reasonable price. It’s a great spot for lunch.