Midas

Horrible horrible horrible, what more can I say. Traveling through the state in a motorhome, went to the website after hours no less to put in a request for information on getting a repair job or brakes looked at never had the courtesy to return A simple phone call. So finally called today, spoke to Rich who was such a negative person on the phone I will certainly not do business with this company ever again

So far I have not had any problems with this location. they fixed a problem for $ 200 that the dealer was saying was would cost me $ 800. I was getting laughed at last time I went becasue I fell a sleep in the waiting room and was snoring LOUD! I’ll keep going back to them as long as I feel they are being fair with me.

I went to Midas for the first time to get an oil change and tire rotation since I got a coupon for $ 20. They immediately pushed for the $ 40 synthetic oil change with tire rotation. I agreed. I started talking to the women in the (unpleasant) waiting area. They’d all come in for oil changes and had been there for hours because the mechanics had «found serious problems» with their cars. One woman had been there for 6 hours for a 3 year old car (finishing with a $ 1400 bill). It became apparent that Midas lures you in and then pushes for tons of other repairs.
The mechanic had me follow him into the garage area (1 hour after I arrived) and showed me all of the «serious problems» my vehicle supposedly has. He said I must be leaking oil (which I’ve never seen on my driveway), my tires were «shot», etc. I said no thanks, just do my oil change and rotation. They gave me an estimate anyway for $ 1300 which didn’t even include new tires. When I went to pay, there was confusion about whether they used the synthetic oil or not. I honestly never saw them CHANGE my oil or filters. Plus I said I didn’t see them rotate my tires. The cashier said they couldn’t rotate them because I hadn’t followed their advice about needing new tires and it was dangerous. So I didn’t even get half of the work I wanted done after being there for 2 hours.
To sum up, don’t go to Midas and throw away the coupons you get in the mail.

Okay, so Midas constantly boasts the best coupons. That’s great and all, but after today, I think it’s bait to hook you into paying for loads of random odds and ends for your car. Granted, I know almost nothing about cars, but some of these services I paid for were totally unknown to me. I’ve gone to Honda many times and even at my 100,000 mile maintenance check, they hadn’t mentioned some of these things. Usually, I’m the type that gets my oil change for $ 20 and bolts before another suggestion can be made. After the severe flooding I subjected my car to this week, I figured it would be in the best interest of Lolita (my civic) to pay for the works. The mechanic who worked on my car was incredibly friendly (and told me about their military discount), but overall, I still feel as though not everything was as mandatory as he made it out to be. Next time, I’ll probably check with my local Honda dealer first.