Autotire

This is my oil change/​tire rotation place only. They do those things inexpensively (I can often walk out for around $ 25 including fees and taxes).
HOWEVER, they are liars. They always tell you need something that costs several hundred dollars when you don’t (I usually have my favorite mechanic shop look at it when it isn’t laughably obvious that I don’t need something that they suggest). They even once told me I needed new tires the same month that I had put on four brand new tires (of a brand that is well known to have a terrific warranty including road hazards, which wasn’t what they were claiming… so even if it does wear early it would be on the manufacturer [at least prorated]).

A low tire inflation warning light appeared on my borrowed car. The ambient temp was sub-​freezing & the wind was howling. I pulled into AutoTire & they not only remediated the problem for free, the manager refused to charge me. I had to force the tech to take a $ 5 tip. I’d definitely return here for additional service.

I had not quite the best experience here several months ago; I’d placed it out of my mind… but the stupid oil change reminder card and the incessant emails annoy me so much, I have to let it out.
I’ve heard great reviews about Autotire as a chain, so when it came time for an oil change, Autotire was high on the list. That and the Sunday hours. I’m a bit of a newbie at this because my previous car had lifetime free oil changes at the dealership, so that was the only place I’ve ever gone to. That and my Dad. But I digress.
Doing the ever essential research online, I printed out the $ 19.99 coupon they have on their site for the Oil Change +Plus. It’s an oil and filter change, brake inspection, tire pressure check, and a four tire rotation deal with a $ 2.25 disposal charge and a warning that additional charges may apply. Fair enough. I see these coupons all the time.
So I go in, and it starts off with yellow flags. The guy at the counter takes my coupon, does a bunch of inputting of sorts, and gives me a printout with a total of approximately $ 28, which means approximately another $ 6 in fees and taxes. He sort of defensively /​apologetically states that these are just extra fees they tack on. Um, ok. I guess so, I mean, just look at my cell phone bill; they do that all the time.
They take my car back then and some time later, an employee pops out to tell me that a) my right strut is leaking and needs to be fixed immediately, b) would I like my air filters changed while I’m at it? and c) would I like to upgrade my oil change? What? It’s a new car! I just came in for a simple oil change and a tire rotation! To give them credit, the employee did say that since it was a newer car, the warranty ought to cover the strut. He looked at me askance when I said I’d save the air filter change until the next time and stated that a regular oil change was just fine — I mean, really, it hadn’t even been 12,000 miles yet! Plus, I think the filter change is one of the easier things that you can do by yourself and save $ 20 in the meantime. I mean, I’m a girl, but I’m not DUMB.
Then as a final snub, after he’s all done, and I’m ready to leave, I restart my car and notice that all of my tire pressures are unchanged on the monitor. As in, my tires were never checked or rotated. Huh. That was corroborated later by looking at the wheels as one of them already is slightly dented.
I wish I could say something positive, but now that I’m at another 3,000 miles further, I’ll be looking for another oil change place and staying far away for this one. The final insult? This new coupon card they sent me has the same online deal for $ 24.99, which is $ 5 more than the online coupon… and the same price they advertise in store!