LabCorp

The worst lab I ever been to. I took my 5 year old there for some blood test the day before yesterday at 10:30. There were about 4 – 5 employees at the reception desk and they were noisily exchanging stories about last weekend and eating something.
We feel like we should be sorry for interrupting their conversations. They ordered us to come to the restroom and put some urine sample to a cup. No instructions were given at all. The only question was: «is this the first time you do this?», «Yes», and no other comments. When we went into the room for blood drawing, the nurse (?) cam e in, threw a plastic bag of peanuts to the trash can next to our chair, then she started pulling 5 – 6 tubes and getting ready for blood drawing, she did not have her gloves on (I was nervous because they were eating at the receptionist desk), she then using her hands (without washing it) to pull up the gloves. I am not sure if this is the LabCorp standards. She then started to tie my little girls hand and kept telling me that there is a good veins … well it’s not so good, she poked my kids, wiggled the needles and kept replacing the different tubes, some blood came out … Another nurse came in and ordered her to poke another vein on the other hands … my 5-​year old was crying like never before … I looked at the computer screen and saw that the name on the screen was not correct. I told them to make sure that the name should be the same as on the insurance card … without really listening to what I was saying, the nurses started screaming at me that they can’t change the name at all … hm … and at the end they realized their mistakes …
Not a words of sorry nor anything … never seen quite a group of rude people!!!
I guessed they all got their pink slips the first thing that day or something …
Or they all should get those within this week!!!
Please don’t go here if you like to be treated like a human being!

I’ve been here on several occasions, and have always found them friendly, courteous, efficient and respectful of time. I went to the N Glebe location today on a whim, because it is closer to my house, and quickly regretted not going to this location on Arlington Blvd. Terrible service, wait times, etc. So I actually got back in the car and drove all the way to 8503 Arlington Blvd again, because I know how they operate. Sure enough, I was in and out within 30 minutes without an appointment! Beautiful!

Was seen 40 minutes after the appointment. I’d let your physician draw blood if you can to save time.

Best experience considering no one likes to get their blood drawn. Would recommend this facility over any other in Fairfax.

I had to take 2 of my little sisters to get blood work (age 7 and 10) and they were very nervous about the needle. They accept walk-​ins so we took a chance and showed up without an appointment. The receptionist was incredibly kind and helped calm my sisters.
The man who drew their blood was also AMAZING. He made jokes with them and did it so quickly that one of my sisters didn’t even realize he had already drawn her blood (due to her crying so loudly). He was so patient and great with the girls and spoiled them with a LOT of stickers afterward.
I will definitely come back to this location!

The WORST!
I had to come here for a few tests during my pregnancy.
It doesn’t matter if you make an appointment, you still have to wait as long as all the walk ins. I made an appointment and I still had to wait almost two hours. I finally said something because they started taking people that had shown up without appointments AFTER me. They finally took some blood, without even looking at my sheet. I left to go home and they called me when I was driving, saying I needed to come back because they didn’t take enough blood.
When I came back the nurse yelled at me, saying, «Why didn’t you tell me you needed more blood taken?» How was I supposed to know? It didn’t say anywhere on my forms how much blood to expect to be taken or anything like that.
The next time I had to go back for a one hour glucose test. For those not familiar with the test, they give you a sugary drink, then you have to come back one hour later and they take blood. I went up to the desk to check in and get my sugary drink (I wanted to start my hour as soon as possible). The person at the desk barked at me to sit down and they’d call me up to take my paperwork. 5 minutes later, they take my paperwork, see that I’m there for the glucose test and give me the drink. Then they told me I couldn’t leave for the hour (I was planning on running an errand down the street). The AC was broken in the waiting room and I was pregnant, there was no way I was waiting there for an hour. I waited in the hallway and outside where it was cooler.
I had to come back at to get blood drawn at a specific time, and of course when I came back, no one was at the front desk. Five more minutes pass and a guy comes up and tells me I have to wait, before even letting me say anything. He turned to leave, but I told him I needed my blood drawn NOW for the glucose test. They take me back to a room and it’s dirty and gross. Bloody gauze and band-​aids on the floor. 5 urine samples on the counter! One was open! So freaking disgusting!!!
My doctor tried to send me back for one last test but I refused to go. I will NEVER go back to this place. It should be shut down.

I’m sorry, this place blows. Only reason I would go again is because I have no choice. Otherwise, you have to wait to just turn in your paperwork. They normally only have one phelbotimist drawing. And the asian dude that works there was making fun of an elderly Indian lady. Weird, oh well.

THEY LOST MY SAMPLE. I had the most horrible experience. If I could give this place negative stars for ratings, I would.
I waited for 1 hour to get my blood drawn. That was not pleasant, but I did not complain. I simply wanted my labs to be drawn and the results to be sent to my physician. One week later, my physician called me saying that they still have not received the results of the labwork. I told them where I had my labs drawn. They called labcorp, and were told that no records exist under my name. Confused, I then called labcorp myself, and they simply told me that my name does not have any records, that there is nothing they can do, and curtly told me to call the customer service. So I spent more than 2 hours on the phone with customer service, who told me that nothing is found under my name. They said they need to call the branch, and said they would call me back the next day.
The next day, I hear nothing, so I called the labcorp branch again. After putting me on hold for a long time, yet again, this time they finally decided to put some effort into finding out what happened. After multiple phone calls, they concluded that THEY LOST MY BLOOD SAMPLE and they have no way of tracking it. I had important documents to turn in that were depending on the lab results, and now I am 3+ weeks behind. Sure, accidents and mistakes happen, but they could have made the situation better by providing better customer service. The main customer service never called me back. The branch could have looked further into the matter the first time I called, instead of wasting 2 – 3 more hours of my time. On top of everything, the employees are extremely impolite and do not have any concerns for their customers. I was deeply frustrated with the experience and would NOT recommend this place to anyone.

I wish I had another option. I was sent to labcorp to get labs done since my doctor doesn’t process them in the office. The place is extremely run down and the employees are rude. They do not seem to care about the patients that are waiting and take personal calls while they are attending to patients. I waited over an hour to even be called by the receptionist to have my information take inputted into the computer.

To sum up, Labcorp is a substandard operation. Their employees are rude and incompetent, the offices are run down, and they have a very strange approach to their clients. They could not care less about you. Whether or not you are insured, they insist on taking an imprint of your credit card (tell them you don’t have one, they have to perform the service!). This is pretty shady, no other labs do this. I don’t trust the employees with my credit card info. Additionally, they are constantly full… not with individual patients, but patients who, for some reason, feel the need to drag everyone from great grandma to the latest newborn with them. They must have some arrangement with social services. I’ve told my insurer that I will simply not go to Labcorp again.

When I arrived around 11:00am on a Thursday, most of the 13 or 14 chairs in the waiting room were occupied and the two women at reception were busy. One receptionist handed me a form and asked me sign in saying that she’d call me when it was my turn.
The office closes at 11:30 — 12:30 but as long as you arrive before 11:30, they’ll take you. A couple people who arrived during the lunch hour were not permitted to wait inside. Although, the receptionist did allow one couple to use the restroom. It didn’t seem that the staff used their lunch hour to take lunch, so much as to winnow down the backlog of customers.
An hour later, it was my turn. The actual process took maybe 10 minutes and the woman tried my left arm first but could only fill two vials. I said, «oooh,» and she immediately asked if it hurt. Most people came out looking fine and there was one teary patient but she was a baby.
The staff are overworked, but if there’s a problem, I think that they will work with you the best they can.