LabCorp

I went to this location since it’s the only labcorp in the area open on Sundays, 8a-​2p. I didn’t have an appointment and waited about 20 mins after arriving at 9:30am. It was pretty quick the staff person I had was nice. It was very difficult to find I had to ask someone for directions. It’s located in the urgent care center in mosaic. There’s no signage out front or anything. Park on level A in the panera garage and go into the urgent care center. The staff there don’t work for labcorp so they can’t help you.

DON’T GO! I went on a Sunday, only because they are truly the only lab in N. Virginia open on a Sunday. It’s very hard to find the office. It’s in a residential-​commercial complex, and there are no signs on the outside for the lab, and only 1 very small sign in the parking garage, on one level. We walked all around the garage (on a different floor), walked around the outside of the building, asked someone in Chipotle for directions, and then asked a resident leaving the building, who finally pointed us to the right door. It was 11:30 when we finally got to the desk. The receptionists don’t work for Lab Corp and won’t help you. The sign-​up sheet wasn’t at the desk because the tech had taken it to the «back» with her. Fifteen minutes later, she came out front (for something else) and the group of us, all waiting, asked her where we could sign in. She said the system was down and she was shorthanded, and had taken the signup sheet with her so she could «catch up.» She was going to process the three people on her list, then close for lunch for an hour. She said we could come back after lunch (impractical – we live 30 minutes away). When pressed, she admitted there were people with appointments scheduled after lunch, and conceded that it was possible that even if we waited or came back, she might not «get to» us before closing time at 2 pm. One of the other people waiting said she’d been there the previous week, waited 2.5 hours, and then was told to go home because they were closing. So we opted not to waste our time; we’ll go to the Inova Healthplex lab another day. Not only would I refuse to go to this Lab Corp facility again; I wouldn’t go to any of their other offices, either. I would give them a zero-​star rating here on Unilocal if it were possible to give zero stars. Complete waste of time.

Absolute sorry excuse for so-​called medical professionals. These people hate their job and it shows! AVOID this place at all costs. Beg your insurer to use anyone but them.

I wasn’t even aware that I could have strong opinions on a lab place until I went here. First, if you call, there is an automated message, but a person never answers the phone. The automated message says at the beginning «You do not need an appointment for any of our tests» and then at the end «you must have an appointment for the glucose test» which was a little confusing, so I was hoping to talk with someone. After the sixth time calling, I decided just to show up and try. Turns out you need an appointment! And the woman there refuses to make you one. She directed me to the website, which doesn’t have «glucose testing» as an option from their drop-​down menu of appointments to make. After that, I tried calling the corporate appointment line, but it turns out that’s just an automated line also, and they too don’t let you make an appointment for glucose testing. So theoretically they do glucose testing, if you can solve the paradox.

The labcorp staff here is very lazy! First of all I had to wait 30mins just to drop off specimen and when I did she made a huge deal bc I did not have my insurance card… keep it mind I have been to this location several times and I am sure they have all my info on their computer. Too lazy to look!!! Save yourself time and find a different location.

I have had work done at this location twice. The staff person — same one both times — was unhelpful. I had a specific sheet explaining how payment was to be made. She refused to even touch it; I had to go back to my medical team and have them fax her new instructions. When I returned the second time, I needed the equipment for a 24 hour urine test. This includes two pieces, a collection jug and a standard insert called a «hat.» They were out of the hat, so I had to figure out my own method. The test as I did it was inadequate due to the missing equipment, and therefore I have to redo the whole thing. Staff person was not friendly and seemed to have the attitude that I was inconveniencing her with my other-​than-​completely-​standard needs, which were onl what the medical team requested. Bad service, unhelpful attitude.
On the plus side, the parking is great. You can park right up next to the door inside the Merrifield parking garage. And afterward you can walk over to the pastry/​coffee shop to soothe your shattered nerves.

I went here for routine lab work and was very unhappy with the service. The receptionists are for an Urgent Care and cannot assist you at all with LabCorp questions. The LabCorp employees were extremely rude and impatient. I had to return a few days after my first appointment with a drop-​off. I was told to just show up and drop them off, but when I arrived, I was then told I needed another copy of my lab order form, even though they already had a copy of it and had the lab request stored in their system. I will not use this facility for any future lab services.

The fact that this medical facility is not disability accessible unless you have a car is OUTRAGEOUS! How did they get away with this?! Reporting to disability justice advocates!

The employees who work here are extremely friendly and helpful. Made an appointment and although the were behind they were extremely apologetic and took very good care of me. The only downside was the fact that the office I was sitting in had Biohazard boxes in it. They were taped and made me question why they would have them in an office where clients sit… I understand there was no exposure because everything was sealed up, but bad business not having these three boxes placed somewhere out of sight.