MDSTAT Urgent Care

The best Urgent Care I have ever been to. Short wait times, quick service, attentive staff and doctors.

My boyfriend and I were in a car accident and he came here for xrays. The doctor was on a personal phone call for over 30 minutes while my boyfriend waited. Very unprofessional here. Definitely not going back and will gladly drive further away to get decent care.

Went in for a simple TB test. The med assist poked my arm 3 times with the same needle and still couldn’t do it! Finally another lady came in to do it on my other arm, she went too deep, but at least it worked! Everone there is nice, just completely inexperienced.

I am new to the area and was recommended to MDSTAT by one of my coworkers. As soon as I walked in I was greeted by the young lady at the front desk with a smile. I have never been to an urgent care before and unfortunately do not have health insurance. She took her time and explained everything to me which I really appreciated. The Dr. That I saw was so nice. After he did his exam he took me into his office and sat down with me and made sure he answered all of my questions. As I was leaving I mentioned that I do not have a primary care doctor as I just moved here and the young lady was kind enough to print me out a list of primary care doctors in the area. I highly recommend MDSTAT and will definitely be returning!

I have been going here since it was still called The Doctor Center. This place has been getting worse ever since. Today I walked in, was charged my visitation fee (standard business), then after I payed was notified that there was not a physician in the whole building. I asked how long till they arrive and was told in quotes «I don’t know, maybe 15−20min. I don’t know why they are not here. I asked what why they are open and she stated that she had to. I promptly asked for refund and left approximately 40min after they were already open. Still no doctor in the house.

The staff were very friendly and the NP I saw took her time explaining things and even asked about my prescription plan before writing out the script. The office was neat and clean and I was fortunate that they were not busy so I did not have to wait! I have been here in the past but it has been a couple of years.

HORRIBLE!
While I was out of town last week my 20 year old daughter went to this clinic at the first sign of a urinary tract infection. The medical assistant/​nurse collected a urine sample and was taking her vitals in the common clinic area when she informed my daughter that she had taken it upon herself to perform a pregnancy test. She then told my daughter that she would feel more comfortable discussing the test results with her in a private exam room. At that point my daughter became so upset that the heart rate monitor on her finger began beeping loudly as her heart was racing due to the shock of being made to believe that she was pregnant! The alarm prompted the doctor to come from wherever he was to find out what was happening when my daughter (who is now SUPER upset) told the doctor that the nurse/​medical assistant (whoever) had basically just told her she was pregnant! The nurse/​medical assistant replies something to the effect of «I WAS JUST MESSING WITH HER!» — her exact words may have been «I was making her sweat for a minute» or something very similar to that.
Long story short… they were never able to get an accurate heart rate because it had never recovered during the time of the visit. Then, to make matters even WORSE, the doctor prescribed an antibiotic in the same class of antibiotics (floxins) that he knew she was allergic to! Yesterday a full body rash came on, but when she called at 7:15pm to speak to an advice nurse the phone just kept going to an answering machine. I guess they just decided to call if a day and quit answering the phone 45 minutes before they closed. Worst, most unprofessional care ever. So disappointed.

This facility was amazing. Friendly staff, competent Medical Assistant and doctor. I had been seen in the past at Med 7 Carmichael. Horrible place! I went to MedSTAT for a badly cut finger. No waiting I was lucky. Taken care of nicely and out within 45 minutes because they kept me there to make sure it would stop bleeding. Great place!!!

Like the previous reviewers, we had been coming to this location when it was the Doctor Center, and they provided great care. After discovering that this facility had changed names and owners we decided to stick around and give it a shot. Similar to previous reviews, the initial visit with the Doctor was very quick, and a prescription was being written before all the symptoms had been addressed. In addition, after completing the prescribed antibiotic, the symptoms were better, however they returned in full force, three weeks later. Upon revisiting the facility to follow up, there was no empathy from the staff regarding the situation, and they would not even consider rechecking the symptoms or previous diagnosis, without charging another exam fee. Sadly, this was on a weekend when our primary care physician was closed. Needless to say, if we ever need to use urgent care in the future, we will not return here.

Avoid… The doctor I saw didn’t care to even give me an exam before he started writing his prescriptions. What a waste of time. I ended up going to my regular physician for a real exam. I would not trust this place with my health and my life.
PS. This used to be the Doctors Center and the doctors were great, however, everything changed, including entire staff… and just know that you are risking your life by going to this place…

I had a great experience at MedSTAT. It was my first visit there this past weekend. I showed up without my insurance card (couldn’t find it) and the receptionist was friendly and helpful. She was able to pull up my information online and got me registered in their system in no time. The MA called me back immediately after my registration was complete. The doctor was knowledgable and considerate when triaging my medical issue. I will absolutely return for future acute medical issues.

Our family always received excellent care from the previous owner/​physicians and we were very sad to see they sold the business last October. We had reason to go to MDSTAT yesterday, the outside offices were cool but the exam room was very warm and stale. The «doctor» who saw daughter asked NO QUESTIONS of her, he looked at her, diagnosed her and said she was fine. When we asked him questions, the same questions the advice nurse had asked us-​and then insisited she be seen, he said he did not understand the questions and became very defensive defending his qualifications. She is seeing a specialist today. I highly recommend you do not waste your time or money, and perhaps health… do not go here, we never will again.

Last night I took my 17 month old to the Doctors Center to be evaluated for a high fever. The receptionist was very pleasent, however, I waited for over an hour to be seen. The medical assistant that was «attempting» to take my sons vitals was extremely incompetent, she was going to take his blood pressure and didnt know how to use the pulse ox, then went to take his temperature orally. I had to do his vitals myself with their equipment. (I am a medical professional.) Finally when the PA came in he quickly looked in my sons ears and throat and quickly diagnosed him as having pharyngitis, went to prescribe him antibiotics (his weight still had not been taken.) I had to remind them to get his weight. The PA gave me a Rx for antibiotics and handed me the appointment summary and I left with my son. Once I got home, I looked over the summary and they had documented respirations and pulse (never was taken because the pulse ox was not working correctly) Today after taking 2 doses of antibiotics my childs symptoms were far worse than yesterday, I took him to the ER where he was diagnosed with pneumonia, no sign of pharyngitis. New antibiotics were prescribed because the one the PA wrote was the WRONG antibiotic.
I am VERY upset with the lack of evaluation, and my child being wrongly diagnosed and given the wrong antibiotic. I have had a good experience in the past but this was a terrible visit. I’m lucky that I knew that something wasnt right with my son and got a second opinion. Please avoid going here for anything other than a sprained ankle.

I grew up a few blocks away, and have been coming here since I was a kid. It used to be called The Doctors Center but it recently changed names. It’s still a great place for any small to moderate medical issues. Why go to the ER when you can just come here? They’ve been great for many many years and the tradition continues. I highly recommend this place!

This place is absolutely ridiculous. I went in for a rash and Dr. Flores prescribed a cream. The cream helped a lot but it was not a very big tube thus ran out pretty fast. I went back to the pharmacy to request a refill and was told it should be ready for pickup on Wednesday.
Wednesday comes around and the pharmacy hasn’t heard a word from the clinic so I decided to call. What I was told over the phone is, we do not refill prescriptions over the phone, the only way is for you to come back and been seen again by the doctor. Seriously? So instead of getting my prescription refilled for $ 15 Im suppose to go back to the clinic and spend $ 125 for an incompetent doctor to see me and say yup you need a refill?
This place is a joke and so is the staff. DONT WASTE YOUR TIME!!! Just look at their ratings.

Ive seen inmates in Jail receive better treatment while working as a Sheriffs Deputy for seven years. Do yourself a favor and stay away from these people. I had to have a minor procedure done that would require a followup visit. They seemed bothered by my questions before the procedure. Most people want to know whats going to done to them and how. I don’t think thats unreasonable. Both Doctors were very dissrespectful not only to me, but to other patients in the clinic he was seeing, and the staff too. To make matters worse, I received no aftercare instructions after any of the visits. I did receive two sheets of paper stapled together labeled aftercare, but no instructions were included. I still don’t know how to care for the wound. It took me an hour and 45 minutes to have packing removed and dressing changed, I was the only one in the office when I showed up and I had an appointment. The care I received at this clinic was unacceptable!

We knew this place as the Dr Clinic. And the old owners said MD Stat would do the same services. Of course that is hear say. And we were willing to find out either way. My ex-​wife suffers tremendously from migraines. We came to Dr Clinic for her shots. We have a release from her Neurologist. But come a Sunday after they open we go in. They have no supplies or medicine for migraines. I explain i was told they would and i was told by the young man behind the counter they would get it by next Sunday. He even turned to the nurse who looked she did not want to be bothered and said yeah. I even gave my name and phone number to call me as soon as they got it. So Friday comes. I have not heard from them. I call and told they were not going to give shots. Ok. May i get her Neurologist authorization to take to a new clinic. You have to talk to Kathryn. Not sure last name but ill put it later. I have her card. They left a message for her. Then i called back. Then i left an email. Hey you can email from your phone. Even if it just to say I’ll look into it as soon as i can. But NOTHING. Thank God for Med 7. You want to go somewhere that will listen, good techs and personnell and educated Doctors, Med 7 is for you. MD Stat just opened and have failed with follow up, concern, and being a professional institution of patient care.