The Home Depot

Why cant this home depot clean up their parking lot? They have druggies and vagerants. On bikes riding bikes in and out of cars looking in peoples cars. We went there to look at sheds and looked in a few and some one had pooped in one.

I knew nothing about painting my home’s interior until I walked into Home Depot’s paint department and was helped by John. He was so knowledgeable about paint and painting techniques that I left the store feeling confident. And, as an added bonus he was very friendly.

if i could give 0 stars i would,
I’ve spent a ton of money at this store for the past 6 months and they would not let return one un-​opened item with a receipt!
I go to tool dude for help and he didn’t know which blade to get for a power tool i had purchase at HD! so i bought 2, different ones just in case, seeing that the more expensive one had been opened and re-​taped, i asked the floor-​ass «can i return this» he replied «yes».
So I ended up not need needing the $ 30 blade and so i return it with the receipt in hand. They wouldn’t return it, wouldn’t even give me a store credit for it. They gave me a number for their accounting firm!

If I could give zero stars, I would. I paid for a front door 4 weeks ago and was supposed to have it installed a week ago. The installer called the day of installation and told me his workers didn’t come into work. He asked if he could do it the following week between 8:30 am and 9:30 am. I agreed. Today was supposed to be installation day. He never arrived. I called Home Depot and they asked me to call the installer. I called him and he informed me that he didn’t take jobs from Home Depot and that they should have notified me. I went directly to Home Depot and demanded a refund. They were compliant. Home Depot needs to find better contractors. I am willing to pay higher prices to smaller shops for better service. Horrible job Home Depot.

This is my favorite store!
When my husband says he is going to Home Depot he better be taking me!
All the employees are so knowledgable and helpful
The store always has what I need and so much more!
The store is always clean

Horrible customer service. Very rude. No one knows where anything is. Thanks to my experiences at Everett Home Depot. I will never shop at any Home Depot.

I had purchased a Samsung dishwasher on November 15^th. Had a delivery and install scheduled for November 23… Customer rep. called and said will be there 10:30 am to 2:30pm. (4 hour delivery window)…not bad… 2:15 no show .they called at 2.18. 2.20…225…they oh that’s still in the delivery window. (REALLY).
called customer service. told I would like to cancel my order they said «ok if that’s what you want» instead of how can we resolve this issue. I guess I did not spend enough money on the dishwasher. .I am sure if I spent 1,990 on a dishwasher it wouldn’t have any issues. NEVER BUY FROM HOME DEPOT

One nice associate so far… which does nothing for the 25-​min wait to buy 2 doors. No one in that Dept. Although I was told to «come in anytime» to place the order. 3 hours ago. #bless #customerserviceFAIL

If I can give zero stars, I will. Linda from customer service was rude. Will not go back here. Will take my business to the Snohomish Home Depot. At least their workers are attentive and courteous unlike this Everett location!

Got great service from Johnny in the paint department. I couldn’t find any of the plasti dip paint for a project I was doing. He happened to come down my isle and asked if I needed any help, and I said actually yes. He was able to find the paint hidden in a box behind some other paints. Easily saved me a trip somewhere else.

Veterans get a 10% discount with a military ID card including the VA issued ID. They had answers to all my questions and knew exactly where products were. I’ve gotten friendly helpful service every time I’ve gone to this Home Depot.

Every time I come in I’m greeted warmly. The paint department rocks-​10 minutes in/​out for 1 gallon of paint. About 20 minutes for multiple gallons in different colors. Plenty of staff to assist finding things and explain uses or better options for whatever project I’m working on. All the plants I’ve bought over 10 years, save for a couple lilies, have thrived. The bums in the parking lot leave a bad taste but I will gladly drive 10 minutes farther than go to Lowe’s :)

This Home Depot is the worst one I’ve been to! Very horrible costumer service! Waited for them to take down a bundle of plywood. After checking in in half an hour I find out they haven’t even call no one with a forklift!

The temperature in the store was WAY to warm this morning! People (even the employees) were fanning themselves to try to cool down! I actually quit shopping and left!

Craig and Joe in kitchen design have truly been awesome to work with… we had a major issue happen with our cabinets and they are making it right. I am reasonable but want it done right and they don’t make me feel bad for that. I appreciate them handling it as a home remodel is stressful enough!

This home depot location is so far the worst one I’ve been to (besides this one, I’ve gone to the one in South center, one in Kent, and the one in Marysville)
I tried to give this location the benefit of the doubt, thinking that maybe it depends on the employees. And that I shouldn’t let one bad apple spoil the bunch. But every single time I go to this store… it’s a disappointment.
On my most recent visit, we went in around the end last month looking for an AC. I know it’s a bit early but our house is 3 story and especially in our master bedroom, on the days its sunny and temperature outside reaches between 68 Fahrenheit. It makes the room a little stuffy and hot. Upon our arrival we went straight to the area where they display Humidifier & AC. None of the AC unit was on display yet. We asked an employee we could find near by for help. He didn’t know so he walked us to another employee (who was supposed to know) but his response was just, «If it’s not out on display, we don’t have it». We weren’t really satisfied with this answer, so we found another employee to ask, he then told us, «Well we have window units you can purchase»… when we clearly expressed the interest in buying a PORTABLE unit. Upset about these responses, I made my way to the Customer Service desk, only to be approached rudely by a mid-​age lady, as soon as she heard the word AC came out of my mouth, she didn’t let me finish and said, «We don’t have it»… I looked at her for a sec and told her, «Well I was trying to explain to you when we looked online, they say that you guys have 4 of these in stock at this location». She then replied, «Well we sold some AC units yesterday so I know we don’t have it», I said, «But I didn’t even tell you which model I’m looking for». She said, «No I just know, we don’t have a lot out being this time of the year so we sold some and I know we don’t have anymore»… RIDICULOUS!!!
Felt hopeless that nobody in the whole d*mn store is willing to help us. We called the Home Depot in Kent, explained to them we were looking for a portable AC, and it shows that their store has some in stock, can someone check for us if there is any? Guess what they did? They respectfully asked us to hold, went to check, the girl came back and advised us while they don’t have any on display BUT they had it in the back (I’m guessing its the same with the Everett Location but they were all TOO lazy to go check or even want to get it out to sell it to us), she then asked if we could give her a phone number so she can go check to see if they can open up the container and get the AC unit out for us. We hung up very happy that at least someone is going above and beyond trying to help us. She called back about 20 minutes later and confirmed she can sell us the unit, would we like for them to get it out. We said yes. By the time we arrived in Kent they had the AC unit at the Customer Service desk with our name on it ready to be ring out.
And that is just one of the very many occasions. Most of the times when we go to the Everett location and have a question, they either don’t seem like they know what they’re doing, have no answer, OR just simply is unpleasant to work with.
I would rather go to Lowes in Everett. Luckily I reside in Renton where I have access to much better, friendlier Home Depot locations (Tukwila & Kent) with much more informative staff. The only times I have to result in Home Depot in Everett is when I visit my parents who live in Everett.

It’s safe to say I’ll shop at Lowe’s.
It’s been awhile since I have been into the Depot but my goal was to grab a piece of particle board for my project and have it cut a little smaller.
We walked to the front of the store and asked if someone could help us out with the cut. We waited almost ten minutes for the guy to call a few people. He then said go head to the saw and someone will be over.
We waited and no one came to meet us. We then walked back to the front to be informed that the person who can use the saw is sick today. Well ok. Waisted time.
I thought maybe I’ll head to customer service. There’s gotta be someone who knows what’s going on or at least someone who can cut wood out of all these employees. I could have operated it on my own right?
When I walked up to customer service, with a smile might I add, not one of the 6 people behind the counter looked at me.
Finally I said, «hello» with a smile and they finally acknowledged I was there. But did not return a smile or ask me how they could help. Ok rude.
I thought to myself horrible service and more than likely none of them would know how to operate the saw anyway.
I left and went to Lowes.

This Home Depot is in a great location and has ample parking. The store is usually kept clean and organized. There are a lot of employees around the store and randomly one will offer to help you.
The only reason I’m giving them a 4 star is because majority the employees don’t know the layout of the store. Which is fine to not know where something is, just don’t tell me an isle number sending me on a wild goose chase. I would rather you just tell me you’re not sure.
Otherwise this store is pretty great.

Have shopped here for many years. Yesterday, I asked for help finding suction cups-​very rude man mumbled might be in hardware as he walked away, fiddling with a handheld device. I followed him all over the store, losing track of my husband while i tried to keep up. I was exasperated and told him I could have wandered all over the store by myself! Really Fed Up With Crappy Service.
Also 5 of the 5 plants I purchased in garden center this year have not grown 1 frippin inch, even thought they were placed in healthy, amended soil and were of the «Summer proven winners» Containers. Will Not Be Buying From them again.

I am done with Home Depot. My flooring was a month late. The installers were real F&@$ Ups. One went home with my drill they used as door stop. Owner of company had to bring it back.
Took a chance yesterday and bought a lawn mower there yesterday. They are the only place to by that model. The customer service was the PITS!