Excel Air Corporation

Lucas, Ryan, and David are the best ever! They are extremely knowledgable, helpful, cost efficient, on time, reliable and saved my hide! they were able to do me a huge favor and get a completely new 5 ton residential AC system installed on a weekend last minute. They were extremely professional and exceptional service. I would highly recommend Excel Air for any Heating/​AC needs.

Amazingly professional service from team Caleb and David! These guys did a great job on installing a new York heating and air system in my house recently. Everything seems to be working great, I’ll definitely recommend this company to my friends and family, they will take care of you.

Was amazed at the professional and expert qualities of the installers. They arrived Monday and completed the installation by noon on Wednesday.
Very happy with the completed job. We are ready for the coming HOT summer months.
Highly recommend them to anyone thinking of getting AC.
You guys are the BEST.

Excel Air was recommended to me by another industry professional (plumbing) when I asked for someone to trust. I am naturally suspicious that all contractors look for ways to extract money from me. Especially, when the contract will be for a 30 year product (like a furnace) My furnace had failed in the earlier part of the week, and after looking at it and trying the few tricks I knew, realized I needed some professional help. When Nick arrived, the instructions were clear, what was wrong, how much would it be to fix, what is the cost of a new Furnace and what are my options.
Nick was VERY knowledgeable, gave me the information and options. My dad had just gotten a new furnace (close to what I needed) and so I had some pricing information from Costco in my head as Nick provided me his quote. I was pleasantly surprised. Without prompting his price beat Costco’s. Further, when checking inventory, the furnace I had purchased was not in stock, so they upgraded me to a much more efficient one (that cost $ 300-​$ 500 more wholesale). The installers came the next day and completed the replacement of my system without problems.
I had a question on my unit and left a message for Nick, who called me back that very night with answers. A really wonderful experience. I would recommend Excel without hesitation.

Well yesterday I had the technician named Lucas come a fix my unit. He was fast an knowledgeable. He didnt mind answering my questions about what he was doing. Thanks bro. I would recommend asking for him to do your service.

After moving into our home 5 months ago we found that the wrong filter had been put into our one year old AC. After making a call to Excelair they sent out Nicholas Colantuono to access the situation. He immediately realized that the wrong filter was in. He got on the phone with EXCELAIR and they replaced the $ 100 dollar filter at no charge to us. Nicholas was kind and very professional. It is a comfort to know we now have a knowledgeable advisor to take care of our needs.

The property managers for my condo complex recommended ExcelAir. I just had the air conditioner/​heat pump diagnosed by Nicholas. This was a second opinion as the first company I had look at it was going to charge around $ 2500 to fix this 40 year old unit.
Nick found the problems, and the estimate for the work is about 30% of the first estimate. Nick is very familiar with these units and I’m confident now that it will be repaired property AND that he didn’t try to up-​sell me into any major upgrades.

Nicholas did a great job fixing our air system. He was on time, took the time to walk us through the problem, showed us how he was going to fix it and even improved some previous work that had been done. I highly recommend his services.

Saturday call Nicholas showed up early was very knowledgeable fixed the problem quick I would recommend him to anyone

My AC quit at the hottest time of the year (of course!). I called several places and Excel was the most responsive and honest. The technician Nick came out, diagnosed the problem, did not try and oversell or tell me that I needed things I didn’t need. The price was extremely reasonable. He came back and did the work professionally, explaining what he was doing and why and helping me to understand the new system. My past experience with ac companies has been that they lie about regulations and what you need. Nick did not do this. He was exact and knowledgeable. I definitely would use them again and really appreciated his work. The charges were extremely reasonable.

My 30 year old AC and furnace went south at the start of the heat wave. I got 4 quotes, all from highly rated companies on Unilocal,and all local, small players. Excelair was also recommended by friends, so I was leaning towards them. Steve, from Excelair gave me the best quote. All of the bidders walked me through the numbers and options so I could do an apples/​apples comparison. Steve also got up in my crawl space to check out the duct conditions and no one else did that. Ryan and team did the install, test, troubleshooting, and sign-​offs. They walked me through everything they did. Professional, polite, lowest price (from my bids), and prompt. I definitely recommend them.

My Reem central air conditioning of 18 years stopped blow cold on the Saturday, a week before labor day. I called a service vendor which I have used for many years on my rental properties. They sent a tech out the following Monday. The tech seemed to have problems using his equipment. He decided the system was low on Freon and added 2 ½ pounds. The following Saturday, labor day weekend, It stopped working again. I called the owner who promised to send someone back. Nobody came on Saturday, nor Sunday. He promised me that he, the owner, would be at my house by 10 o’clock Monday morning. Nobody showed on Monday morning and by 10:30 I started leaving voice mail and text messages all day. He never responded to my messages.
As a back backup I called Excel. They answered the phone on Monday and said they would try to get someone out the same day, but for sure could get someone to me on Tuesday. They called during the day and keep me up to date. Tuesday I was on schedule and Lucas arrived by 1:00. He found that the A Frame unit above the furnace was leaking and gave me options to repair the A frame, replace the A frame or replace the complete system. I elected to replace the A frame unit. They had the parts in stock and completed the repair the following day.
In all, I was very pleased with the professionalism and quality of workmanship of Excel. They may not be the cheapest, but they are reliable which is very important to property managers.

We recently got our air conditioning installed by your company and we love the professionalism your employees demonstrated throughout the whole process. I especially want to thank the technician that was assigned to our house Enrique Gonzalez. He made sure everything was friendly and trustworthy. I would not hesitate to recommend your services to any of my friends and family. Thank you for helping cool down my home for this summer heat!

It was going to be 102 degrees. I went out to trim away the hedge that the neighborhood gardeners had let grow into my A/​C unit. It was so overgrown that I didn’t see the copper tubing and nicked it with my electric hedge trimmers. I called and Excelair was very busy but the gal I spoke with was great. She said they would have someone in the area to at least come look and see what needed to happen to fix. Nick came out and took a look and immediately said «this is a $ 1,200 job». I was told by friends in the hvac business who are not in the area what kind of charges I should be looking at. This was more than two times what I was told. I found someone who came out, soldered the new tubing in, vacuumed the system, filled it back up with R22 and stayed to test everything in under three hours. The total charges were $ 450. Needless to say, the quote from Excelair was extremely disappointing once I found out just how much over the fair pricing it was. I don’t mind paying for a job well done, but I take great exception to something like this. I’m looking for people I can do business with long term and trust. Apparently, it is not these people. Caveat Emptor.

Steve, Corey, and Fernando where a great team that came through with what they promised. I am actually going to give them another call because I’d like to tweak some of the ventilation to get a little more air upstairs, will update once that service is complete. Otherwise, not sure why these guys don’t have more reviews. They definitely went the extra mile to get the system (new furnace and A/​C) in place without cutting any corners. Thanks guys.

I was very happy with my service from Excel. I needed a new heater and they were out the same day I called to look at it. Their pricing was fair and responsible. They were able to do the install on a Saturday which really helped me a lot too. The guys that did the install were worked hard and fast and were very professional. Good follow up and I felt I got good honest service. Nice to see there are still companies like that out there. Thanks Excel Air!!!

I recently had my Air Conditioner quit working so I called Excel Air Corp to repair the unit. They were very busy (it was when it first got hot), but they got me in on Saturday morning (1 day later). There repairman, Travis, came right on time and found that the compressor was bad. The unit was only 6 years old and he said it should be covered under warranty, that he would call Maytag and see if he could get a replacement. They are not a Maytag dealer, so they were having problems getting information form Maytag.
The General manager (Howard Moxley) called me back and said that I might be better off going to an authorized dealer. He even found the dealer for me and checked the model number to verify that the unit was still under warranty.
He said if I had any problems they could do the job, but since it was under warranty, it might be quicker and cheaper to deal with an authorized dealer.
It’s nice to find a dealer that is more interested in helping the customer than making a few bucks.
Lyle Hagedorn